Re: Security Updates fail to install.

[Crossposted to IE Security and Windows Update newsgroups.]

The correct newsgroup for Windows Update issues (as I pointed out in my
reply to your original thread) is microsoft.public.windowsupdate.

Your original thread in IE Security newsgroup:
http://groups.google.com/group/micro...c5b934f7ebd29b

Did you try KB943144?

> I received a response to that original post from PA Bear, and followed
> his
> suggestion found in [KB906602] - "How to troubleshoot common
> Windows Update, Microsoft Update, and Windows Server Update Services
> installation issues."

I also pointed you to the WindowsUpdate.log and
http://support.microsoft.com/kb/902093: Did you find any Errors in
WindowsUpdate.log associated with those failed updates?

I also pointed you to free support options
(https://support.microsoft.com/oas/de...x?gprid=6527): Did you open a
free support incident?

A boatload of updates were released on 12 Aug-08, one of which
replaces/supersedes KB950759 (released in Jun-08): Are you being offered
these updates now?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running when you installed WinXP
SP3?

EDIT: In another thread in WinXP General
(http://groups.google.com/group/micro...d2df033114a7fb),
you state that Norton 360 was recently installed. When (date) did you
install it? Did you upgrade to Norton 360 from an earlier version of a
Norton application (e.g., NAV 2004)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Ed Wood wrote:
> I posted the following message on the
> microsoft.public.internetexplorer.security website on 8/1/08. That seems
> to
> be the wrong website for the post. Here is the original post.
>
> __________________________________________________ __________________
> For several months now, I get a toolbar notice to install some updates to
> Windows XP & IE.
>
> I am running Windows XP Professional SP3, and IE 7.
>
> The following security undates fail to install:
> Cumulative Security update for Activex Killbits for Windows XP
> (KB950760)
> Security Update ofr Windows XP (KB950762)
> Cumulative Security Update for IE 7 for Windows XP (KB950759)
> Security Update for Windows XP (KB951376)
>
> If these updates are critical, how can I force them to install? If they
> are
> not critical, how can I stop the update manager from constantly reminding
> me
> that I need to install these updates? I don't want to turn off the
> automatic
> updates, but I can't figure out how to remove this reminder. It is on the
> taskbar, and on the shutdown window whenever I go to shut down my computer
> from time to time.
>
> Thanks for any help and suggestions anyone might have.
>
> Ed Wood
> __________________________________________________ ________________
>
> I received a response to that original post from PA Bear, and followed
> his
> suggestion found in White Paper #906602 - "How to troubleshoot common
> Windows Update, Microsoft Update, and Windows Server Update Services
> installation issues."
>
> That did not solve the problem, and I still get the "Update failed"
> message,
> along with the Yellow shield on my taskbar wanting me to install the
> updates.
>
> Does anyone have any more suggestions on how to solve this problem?
>
> Thanks,