"AlmightyJay" <> wrote in message
news:e0aa1437-3140-4193-9e3f-...
> We are having problems getting the correct username to display on our
> banner/separator pages. All of our workstations are running Windows
> Vista and our print server is running Windows 2008. Here are the steps
> to re-produce the issue:
>
> 1. User A logs into a Vista workstation
> 2. User A prints a job to a network printer (a printer test page is
> sufficient enough to reproduce this problem). The separator page
> correctly displays User A as the sender.
> 3. User B then "Switch Users" and logs into the same workstation (User
> A is still logged in)
> 4. User B prints a job to a network printer. The separator page still
> displays User A as the sender.
>
> By troubleshooting further, here is what I have been able to
> determine:
>
> - This problem occurs on both Windows Vista and Windows 2008 Server.
> Windows XP appears to be fine.
> - This problem is not printer specific. I can re-produce this problem
> by printing to various brands/models of printers (HP, Canon, etc)
> - This problem is not separator file specific. I can choose any
> separator file (.sep) and still reproduce the problem. The file we are
> currently using is C:\Windows\system32\sysprint.sep
> - Logging off User A makes no difference. Even if User A is fully
> logged off the separator page for User B is still wrong.
> - Re-starting the spooler service seems to temporarily fix the
> problem. Once the PC is rebooted the problem re-appears.
> - Using the Web Interface of the printer it appears that the username
> is correct. The printer log correctly reports that the job was sent by
> User B.
Hotfix:
Print jobs may have incorrect owners when you share a printer from a Windows
Server 2008-based computer or from a Windows Vista Service Pack 1-based
computer
http://support.microsoft.com/kb/958741
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