Re: Serious problem after installing current XP updates

[crosspost to Windows Update]

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB961371).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Anthony Buckland wrote:
> Looking through the last 400 or so postings here, I don't see any
> other mention of this, so it may have to do with my individual
> software and hardware.
>
> Anyway, earlier today I installed the current basket of Windows
> XP (Media Center Edition) updates, namely
> KB971633
> KB961371
> The July Malicious Software Removal Tool
> KB973346
> (may the fleas of a thousand camels do their thing if I got one
> of those numbers wrong).
>
> Although a restart was not required, I followed my usual practice
> and did one anyway. The system would no longer load. The most
> specific explanation I could get was that
> \Windows\System32\Config\System
> was missing (not corrupted, but missing).
>
> Restoring that single file from a July 10 Acronis True Image backup
> (to the Secure Zone) led to only a minor improvement, so I guess
> maybe other files were affected.
>
> Has anyone else had problems with this set of updates?
>
> Meanwhile, I've successfully restored my whole C: partition to its
> July 10 state, updated my virus definitions and Outlook Express
> files (the latter from a separate backup last made earlier today),
> and gotten back in business.
>
> It's at times like this that frequent backup with a reliable program,
> plus really frequent backup of changing data files, proves itself to
> be a Great Big Good Idea. And the alternative too horrible to
> contemplate.

Ya know, I have had the same problem. This update destroyed my Network
adapter and my virtual adapter no longer functions. I am glad to see people
are in teh same boat as me as I am trying to use my restore point and I will
not install this update because I don't want a repeat.

"PA Bear [MS MVP]" wrote:

> [crosspost to Windows Update]
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB961371).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> Anthony Buckland wrote:
> > Looking through the last 400 or so postings here, I don't see any
> > other mention of this, so it may have to do with my individual
> > software and hardware.
> >
> > Anyway, earlier today I installed the current basket of Windows
> > XP (Media Center Edition) updates, namely
> > KB971633
> > KB961371
> > The July Malicious Software Removal Tool
> > KB973346
> > (may the fleas of a thousand camels do their thing if I got one
> > of those numbers wrong).
> >
> > Although a restart was not required, I followed my usual practice
> > and did one anyway. The system would no longer load. The most
> > specific explanation I could get was that
> > \Windows\System32\Config\System
> > was missing (not corrupted, but missing).
> >
> > Restoring that single file from a July 10 Acronis True Image backup
> > (to the Secure Zone) led to only a minor improvement, so I guess
> > maybe other files were affected.
> >
> > Has anyone else had problems with this set of updates?
> >
> > Meanwhile, I've successfully restored my whole C: partition to its
> > July 10 state, updated my virus definitions and Outlook Express
> > files (the latter from a separate backup last made earlier today),
> > and gotten back in business.
> >
> > It's at times like this that frequent backup with a reliable program,
> > plus really frequent backup of changing data files, proves itself to
> > be a Great Big Good Idea. And the alternative too horrible to
> > contemplate.
>
>

If you need assistance, please begin your own new thread.

SabreFox wrote:
> Ya know, I have had the same problem. This update destroyed my Network
> adapter and my virtual adapter no longer functions. I am glad to see
> people
> are in teh same boat as me as I am trying to use my restore point and I
> will
> not install this update because I don't want a repeat.
<snip>

"PA Bear [MS MVP]" <> wrote in message
news:...
> [crosspost to Windows Update]
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY
> in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is
> related
> to a Security Update and cite the update's KB number (e.g., KB961371).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available
> through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
...

Thanks. As you can see from my other posting today, the problem went
away on a repeat, piecemeal update, but I'm going to keep this info
handy for possible future use.

Anthony Buckland wrote:
>> [crosspost to Windows Update]
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related
>> to a Security Update and cite the update's KB number (e.g., KB961371).
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>
> Thanks. As you can see from my other posting today, the problem went
> away on a repeat, piecemeal update, but I'm going to keep this info
> handy for possible future use.

YW.

I suppose you're referring to this post which you did not crosspost to
Windows Update newsgroup:
http://groups.google.com/group/micro...0b09be571441c1

Hi
I use Vista & downloaded the following:
KB961371; KB905866; KB969693; KB973346; KB971933; KB890830

which resulted in a continuous 'status' problem.
not sure if it's same as yu but I cannot cancel either dialogue boxes & asks
me to find an alternate path to a folder containing the installation package
'status.msi' in the browser box/drop down menu - no such path exists
........& I cannot work out which download this is related to.
- I tried installing a new Acrobat prog. but it 'sensed' Microsoft Word'
appln was still open & asked to close it - nothing was on the PC bar the
above message - so I'm guessing it's related to MW

I run Vista/MO 2007.

trust someone can help
thanks
Polka



"PA Bear [MS MVP]" wrote:

> [crosspost to Windows Update]
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB961371).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> Anthony Buckland wrote:
> > Looking through the last 400 or so postings here, I don't see any
> > other mention of this, so it may have to do with my individual
> > software and hardware.
> >
> > Anyway, earlier today I installed the current basket of Windows
> > XP (Media Center Edition) updates, namely
> > KB971633
> > KB961371
> > The July Malicious Software Removal Tool
> > KB973346
> > (may the fleas of a thousand camels do their thing if I got one
> > of those numbers wrong).
> >
> > Although a restart was not required, I followed my usual practice
> > and did one anyway. The system would no longer load. The most
> > specific explanation I could get was that
> > \Windows\System32\Config\System
> > was missing (not corrupted, but missing).
> >
> > Restoring that single file from a July 10 Acronis True Image backup
> > (to the Secure Zone) led to only a minor improvement, so I guess
> > maybe other files were affected.
> >
> > Has anyone else had problems with this set of updates?
> >
> > Meanwhile, I've successfully restored my whole C: partition to its
> > July 10 state, updated my virus definitions and Outlook Express
> > files (the latter from a separate backup last made earlier today),
> > and gotten back in business.
> >
> > It's at times like this that frequent backup with a reliable program,
> > plus really frequent backup of changing data files, proves itself to
> > be a Great Big Good Idea. And the alternative too horrible to
> > contemplate.
>
>

Assuming you (Polka) are not Anthony Buckland, please begin a new thread in
the appropriate newsgroup about your specific problems. State your IE
version and full Windows version (e.g., WinXP SP3; Vista SP2) in your first
post.


Polka wrote:
> Hi
> I use Vista & downloaded the following:
> KB961371; KB905866; KB969693; KB973346; KB971933; KB890830
>
> which resulted in a continuous 'status' problem.
> not sure if it's same as yu but I cannot cancel either dialogue boxes &
> asks
> me to find an alternate path to a folder containing the installation
> package
> 'status.msi' in the browser box/drop down menu - no such path exists
> .......& I cannot work out which download this is related to.
> - I tried installing a new Acrobat prog. but it 'sensed' Microsoft Word'
> appln was still open & asked to close it - nothing was on the PC bar the
> above message - so I'm guessing it's related to MW
>
> I run Vista/MO 2007.
>
> trust someone can help
> thanks
> Polka
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> [crosspost to Windows Update]
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB961371).
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>>
>> Anthony Buckland wrote:
>>> Looking through the last 400 or so postings here, I don't see any
>>> other mention of this, so it may have to do with my individual
>>> software and hardware.
>>>
>>> Anyway, earlier today I installed the current basket of Windows
>>> XP (Media Center Edition) updates, namely
>>> KB971633
>>> KB961371
>>> The July Malicious Software Removal Tool
>>> KB973346
>>> (may the fleas of a thousand camels do their thing if I got one
>>> of those numbers wrong).
>>>
>>> Although a restart was not required, I followed my usual practice
>>> and did one anyway. The system would no longer load. The most
>>> specific explanation I could get was that
>>> \Windows\System32\Config\System
>>> was missing (not corrupted, but missing).
>>>
>>> Restoring that single file from a July 10 Acronis True Image backup
>>> (to the Secure Zone) led to only a minor improvement, so I guess
>>> maybe other files were affected.
>>>
>>> Has anyone else had problems with this set of updates?
>>>
>>> Meanwhile, I've successfully restored my whole C: partition to its
>>> July 10 state, updated my virus definitions and Outlook Express
>>> files (the latter from a separate backup last made earlier today),
>>> and gotten back in business.
>>>
>>> It's at times like this that frequent backup with a reliable program,
>>> plus really frequent backup of changing data files, proves itself to
>>> be a Great Big Good Idea. And the alternative too horrible to
>>> contemplate.