RE: Skype is a really bad service

Wow, I'm surprised by your comments. I love Skype and I tell everyone who
cares to listen about it.

My wife and I got rid of our landline two years ago. We both have cheap
pay-as-you-go cell phones, and we use Skype for practically all our calls.
We don't use our cell phones much, and when we get a call that's likely to be
more than a few minutes, we tell the caller that we'll call them right back
on Skype. This has worked very well for us. Our phone bill would typically
be $35/month if we didn't make any long-distance calls. A few calls to the
UK or friends elsewhere in the States would often get us a $50 or $60 phone
bill. Good riddance, Ma Bell!

The call quality is excellent over 90% of the time. We have a fiber
connection to the web, which helps. I find that even with both parties using
video, the quality is still great. Recently, I used SkypeOut to hold a
conference call with two relatives, one here in the US and the other in
Malta, neither of whom has a computer. Again, the quality was terrific, as
good as a landline. At 15 cents per minute to Malta and the US call free,
the price sure is right.

Regarding customer service, I can't comment because I've never needed them.
Whenever I've needed help, I found it in the knowledge base.

Give them another try - change your user name if you have to. Good luck!

"igotskillz" wrote:

> Skype is one of the worst services i have found, anywhere
> I had extremely poor call quality one day so i wrote them a letter
> asking for a refund.
>
> They blocked my account without giving me a reason then sent me an
> email suggesting i download the new version.
>
> I did that, account is still blocked.
>
> After about 5 kind emails to them asking why my account was blocked i
> told them their service sucked etc..
>
> Skype is NOT a good idea.
>
> They treat customers poorly and quite frankly the call quality is
> horrible 1/2 of the time.
>
>

I am very surprised to hear that people are getting poor quality calls with
Skype...
99% of the time it is very good. We use it for landline calls to our family
in the Philippines and it has always works for us.



"Skype fan" <Skype > wrote in message
news:9370B292-8A68-4EC1-B612-...
> Wow, I'm surprised by your comments. I love Skype and I tell everyone who
> cares to listen about it.
>
> My wife and I got rid of our landline two years ago. We both have cheap
> pay-as-you-go cell phones, and we use Skype for practically all our calls.
> We don't use our cell phones much, and when we get a call that's likely to
> be
> more than a few minutes, we tell the caller that we'll call them right
> back
> on Skype. This has worked very well for us. Our phone bill would
> typically
> be $35/month if we didn't make any long-distance calls. A few calls to
> the
> UK or friends elsewhere in the States would often get us a $50 or $60
> phone
> bill. Good riddance, Ma Bell!
>
> The call quality is excellent over 90% of the time. We have a fiber
> connection to the web, which helps. I find that even with both parties
> using
> video, the quality is still great. Recently, I used SkypeOut to hold a
> conference call with two relatives, one here in the US and the other in
> Malta, neither of whom has a computer. Again, the quality was terrific,
> as
> good as a landline. At 15 cents per minute to Malta and the US call free,
> the price sure is right.
>
> Regarding customer service, I can't comment because I've never needed
> them.
> Whenever I've needed help, I found it in the knowledge base.
>
> Give them another try - change your user name if you have to. Good luck!
>
> "igotskillz" wrote:
>
>> Skype is one of the worst services i have found, anywhere
>> I had extremely poor call quality one day so i wrote them a letter
>> asking for a refund.
>>
>> They blocked my account without giving me a reason then sent me an
>> email suggesting i download the new version.
>>
>> I did that, account is still blocked.
>>
>> After about 5 kind emails to them asking why my account was blocked i
>> told them their service sucked etc..
>>
>> Skype is NOT a good idea.
>>
>> They treat customers poorly and quite frankly the call quality is
>> horrible 1/2 of the time.
>>
>>