Re: SMTP problem

"Doug Sanders" <> wrote in message
news:quOdnc_dPMaerWPXnZ2dnUVZ_s-...
> New 2003 SBS system with eight clients all having the same problem.
>
> SMTP queue is stacking up messages.
>
> Because..
>
> If I open any client computer, start Outlook, goto 'Tools', 'E-mail
> Accounts', 'View or Change e-mail accounts' the POP/SMTP account which is
> supposed to be the default is constantly being degraded and the Exchange
> Server account is being reset to be the default.
>
> Emails sent with the POP account as the default are sent.
>
> It changes definitly on a reboot, or after some period of time. It might
> work for an hour, twenty minutes, half a day.
>
> How to I fix this to get the default to stay at what I want and..
> how do I get the SMTP queue to send the stuff that's stuck in it?
>
> Thanks,
>
> Doug Sanders
>
>

In SBS, that's due to the logon script. Read the following for more info.

SBS - The Exchange Server Account Gets Set as the Default Account
www.slipstick.com/problems/defaultacct.htm


--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.

Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer

For urgent issues, please contact Microsoft PSS directly. Please check
http://support.microsoft.com for regional support phone numbers.

"Doug Sanders" <> wrote in message
news: m...
>I followed the link and adjusted the server Registry as noted.
>
> Didn't help. Client reboot caused the default service to revert back to
> Exchange.
>
> The second item had already been implemented, but I deleted and then
> reinstalled the smtp address per the link.--- Which brings up the
> question --- There is also an entry for the server ie.
> . Is this a problem?
>
> The third item, editing the .PRF file completely lost me. I could not
> find
> any thing that resembeled a logon.bat nor see anything in the
> sbsdefault.prf
> file that looked intelligent to me.
>
> Also, the message when the stuck smtp queue is highlighted is 'Unable to
> bind to the destination server in DNS'
>
> I ran Microsoft's Exchange server troubleshooter, corrected an entry,
> rebooted, nothing seems to have changed.
>
> Again, as long as the client sending email has the SMTP server as the
> internet location, everything seems to work, it just doesn't stay.
>
> Thanks,
> Doug

The registry changes are on the client side, not server, because it's
controlling Outlook on the client.

Honestly, I would never mix an Exchange and POP account. I would use my
Exchange server and although I do not like the POP3 connector, I would use
that to pull mail from the ISP to Exchange, which will populate the
mailboxes.

What you are seeing wtih the queues is that it may be getting hung up
because you are trying to send from a different account that was meant to go
to the POP3 server (whatever it is) but Exchange doesn't recognize the
"from" address. Try having your users manually select the POP account to use
instead of the Exchange account, prior to hitting the Send button.

If you ask me, the issue with Outlook having an Exchange and some other
account, has always been problematic. Outlook will always default to the
Exchange account. Outlook was built to use Exchange first, if an Exchange
account exists. I've seen this in non-SBS installations, too.

Just a suggestion, I would plan on using your Exchange server for
everything.

Ace

Ace

If mail is not to be delivered directly to the SBS server, why not set up
the POP Connector to retrieve mail from the ISP? Then the mail will be
handed off to Exchange for delivery to the user's Exchange mailbox. Only
one mailbox would be required per user - the Exchange mailbox.


--
Merv Porter [SBS-MVP]
============================

"Doug Sanders" <> wrote in message
news: m...
> The client's desires was to use Exchange just as a mailbox receptical and
> a
> tool to share public folders and use the ISP for mail.
>
> If I can't make this work, I will probably have to revert back to using
> Exchange as the mail manager.
>
> Thanks for your responses.
>
> Doug
>
>
> "Ace Fekay [MCT]" <> wrote in message
> news:...
>> "Doug Sanders" <> wrote in message
>> news: m...
>> >I followed the link and adjusted the server Registry as noted.
>> >
>> > Didn't help. Client reboot caused the default service to revert back
>> > to
>> > Exchange.
>> >
>> > The second item had already been implemented, but I deleted and then
>> > reinstalled the smtp address per the link.--- Which brings up the
>> > question --- There is also an entry for the server ie.
>> > . Is this a problem?
>> >
>> > The third item, editing the .PRF file completely lost me. I could not
>> > find
>> > any thing that resembeled a logon.bat nor see anything in the
>> > sbsdefault.prf
>> > file that looked intelligent to me.
>> >
>> > Also, the message when the stuck smtp queue is highlighted is 'Unable
>> > to
>> > bind to the destination server in DNS'
>> >
>> > I ran Microsoft's Exchange server troubleshooter, corrected an entry,
>> > rebooted, nothing seems to have changed.
>> >
>> > Again, as long as the client sending email has the SMTP server as the
>> > internet location, everything seems to work, it just doesn't stay.
>> >
>> > Thanks,
>> > Doug
>>
>> The registry changes are on the client side, not server, because it's
>> controlling Outlook on the client.
>>
>> Honestly, I would never mix an Exchange and POP account. I would use my
>> Exchange server and although I do not like the POP3 connector, I would
>> use
>> that to pull mail from the ISP to Exchange, which will populate the
>> mailboxes.
>>
>> What you are seeing wtih the queues is that it may be getting hung up
>> because you are trying to send from a different account that was meant to
> go
>> to the POP3 server (whatever it is) but Exchange doesn't recognize the
>> "from" address. Try having your users manually select the POP account to
> use
>> instead of the Exchange account, prior to hitting the Send button.
>>
>> If you ask me, the issue with Outlook having an Exchange and some other
>> account, has always been problematic. Outlook will always default to the
>> Exchange account. Outlook was built to use Exchange first, if an Exchange
>> account exists. I've seen this in non-SBS installations, too.
>>
>> Just a suggestion, I would plan on using your Exchange server for
>> everything.
>>
>> Ace
>>
>> Ace
>>
>>
>>
>
>

"Merv Porter" <mwport@no_spam_hotmail.com> wrote in message
news:%...
>
> If mail is not to be delivered directly to the SBS server, why not set up
> the POP Connector to retrieve mail from the ISP? Then the mail will be
> handed off to Exchange for delivery to the user's Exchange mailbox. Only
> one mailbox would be required per user - the Exchange mailbox.
>
>
> --
> Merv Porter [SBS-MVP]
> ============================

I agree the POP connector seems to be the better alternative.

Ace

"Doug Sanders" <> wrote in message
news: m...
> The client's desires was to use Exchange just as a mailbox receptical and
> a
> tool to share public folders and use the ISP for mail.
>
> If I can't make this work, I will probably have to revert back to using
> Exchange as the mail manager.
>
> Thanks for your responses.
>
> Doug
>

You are welcome. Good luck!

Ace