Where do you see a message in this newsgroup saying it *must* be an
anti-virus software problem? I don't remember seeing that comment, and I
have read every message in the past few months. None of the experts here say
that it *must* be an anti-virus problem. They quite often say it could be or
that it likely is, but they don't say it *must* be.
"mentalguy2k8" <> wrote in message
news:db3866f2-f7f4-47f5-bb36-...
> Another solution which will hopefully help someone else, as I searched
> for this error and the only answers I could find were that it *must*
> be an anti-virus software problem, or to change a million settings...
> the solution to my own problem was a whole lot simpler....
>
> When receiving mail (although it worked fine hours earlier with no
> settings changes in-between), it would show how many messages were on
> the server, start downloading the first, then give up with this
> error :
>
> An unknown error has occurred. Account: 'mail.mydomain.com', Server:
> 'mail.mydomain.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x800C013A
>
> All I did was to select all messages in the inbox, drag them into
> another folder so that the inbox was empty, and everything worked fine
> again. Seems something got corrupted along the way, and "blocked" the
> inbox from receiving any new mails. Can't give a technical explanation
> but it worked and I'm happy 
>