Re: SP2 Installation completed, but unable to boot up

PeterAW wrote:

> I installed the sp2 update from "windowsupdate" on 9/7. It indicated it
> completed successfully after about 75 minutes. When it asked to boot down,
> I did this, and then it precented me with dialog box to get 'automatic
> windows updates', which I did. It then booted down, but when it boots up, it
> starts Windows XP, the wall paper on my laptop appears, but before the
> desktop icons appear, I get a blue screen that flashes quickly with some
> message, and then it boots down and restarts windows again automatically.
> This just continues until I manually power down. I don't know what the
> blue screen stack dump is because I can't 'hold' the screen. Has anyone
> had this problem? How can I see this blue error screen to see what problem
> is? Is my laptop hosed now-? I've only had this Toshiba Laptop for 4
> months, and it's working great, but wanted SP2 for the extra security
> features. Now I'm regretting why the hell I loaded this.
Hi

Are you able to boot into Safe Mode (tap F8 repeatedly early in
the Windows startup process)?

If so, uninstall SP2 there.


If you are not able to get into Safe Mode:


This gives Recovery Console commands to uninstall SP2 and some info
about troubleshooting SP2 install logs:

Microsoft Knowledge Base Article - 875355
How to use the Automatic Recovery feature to recover your computer
if the Windows XP Service Pack 2 Setup program is not completed
successfully
http://support.microsoft.com/?kbid=875355



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
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