Re: sp2 on windows server 2003

Do not know if this will work on a 2003 server w SP2.

> On Tuesday, December 04, 2007 7:26 AM Steve wrote:

> Dear Community,
>
> I have search high and low for any anwswer to my Windows Server 2003 SP2
> upgrade, but I have not been able to find an answer.
>
> I am trying to upgrade my server from RTM to SP2. Each time I try to apply
> SP2 it fails with 'Access is Denied'. Then the system rolls back its changes.
>
> I have reviewed the svcpack.log file. Here is a copy of the tail end of the
> file.
>
> 1030.390: Starting process: C:\WINNT\system32\rundll32.exe
> C:\WINNT\system32\sysdm.cpl,EnableExecuteProtectio nSupport
> 1031.937: Return Code = 0
> 1031.937: Num Ticks for Copying files : 417797
> 1031.937: Starting process: C:\WINNT\uddisp.exe install
> "c:\winnt\softwaredistribution\download\997d565a9b 554014a4a76b1acff3b71d\i386\\"
> 1032.609: Return Code = 0
> 1032.953: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
> ProductInstall.GlobalRegistryChanges.Install error: 0x5
> 1032.953: INF_REGISTRY Failed
> 1032.953: DoInstallationoRegistryUpdates failed
> 1053.125: Unregistration of sprecovr successful
> 1053.359: Access is denied.
> 31416.718: Message displayed to the user: Access is denied.
> 31416.718: User Input: OK
> 31416.734: Service Pack 2 installation did not complete.
>
> Select 'OK' to undo the changes that have been made.
> 31417.390: Message displayed to the user: Service Pack 2 installation did
> not complete.
>
> Select 'OK' to undo the changes that have been made.
> 31417.390: User Input: OK
> 31417.390: Starting process:
> C:\WINNT\$NtServicePackUninstall$\spuninst\spunins t.exe /~ -u -z
> 31919.500: Software Update Rollback has completed with return code 0xbc2.
> This rollback requires a reboot.
> 31919.515: Service Pack 2 installation did not complete.
>
>
> As you can see, it is not very helpful.
>
> I then tried modifying the
> HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Set up\LogLevel entry. I tried
> changing this value to xFFFF in order to get more versbose information in the
> setupapi.log file, but nothing help appeared in this file. In fact, prior to
> starting the SP2 upgrade, the value of LogLevel was xFFFF. After starting
> the SP2 upgrade, LogLevel was changed to x200000000. This overrides my xFFFF.
>
> I am at a loss, any help would be appreciated.
>
> Thanks.
>
> Steve


>> On Tuesday, December 04, 2007 12:16 PM Jabez Gan [MVP] wrote:

>> Hey Steve,
>>
>> Hmm... What permission does the user account has? Have you tried using the
>> built in Administrator account to do the installation?
>>
>> Also try renaming the softwaredistribution folder to softwaredistribution_
>> and re-run the installer...
>>
>> --
>> Jabez Gan
>> Microsoft MVP: Windows Server - File Storage
>> "SteveR" <> wrote in message
>> news:CC597F90-EC11-47CC-B7F1-...


>>> On Tuesday, December 04, 2007 7:53 PM Steve wrote:

>>> Jabez,
>>>
>>> i am running the sp2 update as a member of the local adminstrators group. I
>>> have even tried to run under the administrator username but this did not work
>>> either.
>>>
>>> I tried your suggestion of renaming SoftwareDistibution. Unforatunately,
>>> something had a lock on this folder. I checked permissions and
>>> administrators had full-access. So, I renamed each of the sub-folders within
>>> SD. For example, DataStore became DataStore_.
>>>
>>> This update still failed.
>>>
>>> This time I have a different error message.
>>>
>>> 1186.062: Starting process: C:\WINNT\system32\rundll32.exe
>>> C:\WINNT\system32\sysdm.cpl,EnableExecuteProtectio nSupport
>>> 1188.172: Return Code = 0
>>> 1188.172: Num Ticks for Copying files : 491203
>>> 1188.172: Starting process: C:\WINNT\uddisp.exe install
>>> "c:\22bc4df21616c092ee65fc\i386\\"
>>> 1189.172: Return Code = 0
>>> 1189.422: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
>>> ProductInstall.GlobalRegistryChanges.Install error: 0x5
>>> 1189.422: INF_REGISTRY Failed
>>> 1189.422: DoInstallationoRegistryUpdates failed
>>> 1211.406: Unregistration of sprecovr successful
>>> 1211.656: Access is denied.
>>> 1321.281: Message displayed to the user: Access is denied.
>>> 1321.281: User Input: OK
>>> 1321.312: Service Pack 2 installation did not complete.
>>>
>>> Select 'OK' to undo the changes that have been made.
>>> 1326.703: Message displayed to the user: Service Pack 2 installation did not
>>> complete.
>>>
>>> Select 'OK' to undo the changes that have been made.
>>> 1326.703: User Input: OK
>>> 1326.719: Starting process:
>>> C:\WINNT\$NtServicePackUninstall$\spuninst\spunins t.exe /~ -u -z
>>> 1873.047: Software Update Rollback has completed with return code 0xbc2.
>>> This rollback requires a reboot.
>>> 1873.047: Service Pack 2 installation did not complete.
>>>
>>>
>>> What can I do to get more information? I have read on the web that by
>>> setting the LogLevel to xFFFF you can get more detail information. All these
>>> tips referred to XP. This does not seem to work for WS 2003.
>>>
>>> Thanks again for your help.
>>>
>>> Steve
>>>
>>> "Jabez Gan [MVP]" wrote:


>>>> On Wednesday, December 05, 2007 4:52 AM Jabez Gan [MVP] wrote:

>>>> Hey Steve,
>>>>
>>>> Please stop the service Automatic update and rename the SoftwareDistribution
>>>> folder, and re-start the Automatic Update service.
>>>>
>>>> If it still fails, try rebootign to safe mode and see if you can do the
>>>> installation there... If it fails, post the latest 2 log files
>>>>
>>>> --
>>>> Jabez Gan
>>>> Microsoft MVP: Windows Server - File Storage
>>>> "SteveR" <> wrote in message
>>>> news:112A1681-E668-4C99-8C00-...


>>>>> On Wednesday, December 05, 2007 10:07 PM Steve wrote:

>>>>> Jabez,
>>>>>
>>>>> I rebooted in SAFE Mode so that I could rename the SoftwareDistribution
>>>>> folder. After renaming the folder, I rebooted my server in standard mode. I
>>>>> then went to Windows Update, had the service check for the latest updates, it
>>>>> detected Windows Server 2003 SP2. I downloaded it (i wanted to get a fresh
>>>>> copy). Then I went through the update process and it Failed again. :-(
>>>>> Bummer...
>>>>>
>>>>> Is there some type of security audit I can run that reset registry settings
>>>>> to the defaults (e.g., secedit)
>>>>>
>>>>> I tried including the log files but there is a little to the size of an
>>>>> email you can post. Is it possible I can email you the files? my email is
>>>>> .
>>>>>
>>>>> Thanks.
>>>>>
>>>>> Steve
>>>>>
>>>>> PS. I appreciate the time and effort
>>>>>
>>>>>
>>>>>
>>>>> "Jabez Gan [MVP]" wrote:


>>>>>> On Thursday, December 06, 2007 12:48 PM Jabez Gan [MVP] wrote:

>>>>>> Please zip the log file and email to me at mingteikg [ at ] mvps. org
>>>>>>
>>>>>> It could take some time before I respond back through email, so please be
>>>>>> patient
>>>>>>
>>>>>> --
>>>>>> Jabez Gan
>>>>>> Microsoft MVP: Windows Server - File Storage
>>>>>> "SteveR" <> wrote in message
>>>>>> news:66B2B0AC-2E2A-4242-AABE-...


>>>>>>> On Thursday, December 06, 2007 1:10 PM Steve wrote:

>>>>>>> Jabez.
>>>>>>>
>>>>>>> No problem. Which files do you want me to include?
>>>>>>>
>>>>>>> Thanks.
>>>>>>>
>>>>>>> Steve
>>>>>>>
>>>>>>>
>>>>>>> "Jabez Gan [MVP]" wrote:


>>>>>>>> On Thursday, December 06, 2007 8:57 PM Jabez Gan [MVP] wrote:

>>>>>>>> Just the latest log file and tell me how did you try to install the last
>>>>>>>> time
>>>>>>>>
>>>>>>>> --
>>>>>>>> Jabez Gan
>>>>>>>> Microsoft MVP: Windows Server - File Storage


>>>>>>>>> On Friday, December 07, 2007 12:19 AM Jabez Gan [MVP] wrote:

>>>>>>>>> Hi Steve,
>>>>>>>>>
>>>>>>>>> Seemed to me that one or more of your registry key do not have the
>>>>>>>>> permission to be modified by your current user.
>>>>>>>>>
>>>>>>>>> I havent try this program yet but, please backup your registry and use this
>>>>>>>>> registry fix software: http://www.freeregistryfix.com/
>>>>>>>>>
>>>>>>>>> Once done, try installign again.
>>>>>>>>>
>>>>>>>>> Since verbose logging has been reported that it doesn't work on Sp2, you
>>>>>>>>> might need to use a registry monitoring tool: Process monitor. Whle the
>>>>>>>>> setup is running, please run Process monitorto catch all registry read/write
>>>>>>>>> access. Filter out the process to only show update.exe (if you are running
>>>>>>>>> this file to isntall).
>>>>>>>>>
>>>>>>>>> Process monitor can be found at:
>>>>>>>>> http://www.microsoft.com/technet/sys...ssmonitor.mspx
>>>>>>>>>
>>>>>>>>> For secedit, it is used to compare security templates. You can try that but
>>>>>>>>> it might not work - if the registry is corrupted and not caused by the any
>>>>>>>>> group policy security template.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Jabez Gan
>>>>>>>>> Microsoft MVP: Windows Server - File Storage
>>>>>>>>> "SteveR" <> wrote in message
>>>>>>>>> news:79413BBE-AE99-419D-929E-...


>>>>>>>>>> On Saturday, December 08, 2007 4:18 PM Steve wrote:

>>>>>>>>>> Jabez,
>>>>>>>>>>
>>>>>>>>>> Here is the latest update.
>>>>>>>>>>
>>>>>>>>>> As you suggested, I downloaded the freeRegistryFix program. I ended up
>>>>>>>>>> purchasing the tool because the free version does not clean beyond a certain
>>>>>>>>>> number of errors. I ran the utility a few times to clear out all of the
>>>>>>>>>> irregularities in the registry. There were quite a few.
>>>>>>>>>>
>>>>>>>>>> I tried running the Sp2 update again and it failed again.
>>>>>>>>>>
>>>>>>>>>> I was not able to get the Process MOnitor running (it could not load the
>>>>>>>>>> device driver). So I loaded the RegMon tool instead. I believe it will give
>>>>>>>>>> the same info.
>>>>>>>>>>
>>>>>>>>>> I saved the log file. Below is the "tail -14 RegMon.log" of the log file.
>>>>>>>>>> When the process name switches from update.exe:3908 to explorer.exe:2416,
>>>>>>>>>> that is when the "Access is defined" message appears.
>>>>>>>>>>
>>>>>>>>>> 178488 1433.25622559 update.exe:3908 OpenKey HKLM\System\CurrentControlSet\Control\ComputerName REPARSE
>>>>>>>>>> 178489 1433.25622559 update.exe:3908 OpenKey HKLM\SYSTEM\ControlSet001\Control\ComputerName SUCCESS
>>>>>>>>>> 178490 1433.25634766 update.exe:3908 OpenKey HKLM\SYSTEM\ControlSet001\Control\ComputerName\Act iveComputerName SUCCESS
>>>>>>>>>> 178491 1433.25634766 update.exe:3908 QueryValue HKLM\SYSTEM\ControlSet001\Control\ComputerName\Act iveComputerName\ComputerName SUCCESS "HOMER"
>>>>>>>>>> 178492 1433.25634766 update.exe:3908 CloseKey HKLM\SYSTEM\ControlSet001\Control\ComputerName\Act iveComputerName SUCCESS
>>>>>>>>>> 178493 1433.25646973 update.exe:3908 CloseKey HKLM\SYSTEM\ControlSet001\Control\ComputerName SUCCESS
>>>>>>>>>> 178494 1433.28466797 explorer.exe:2416 OpenKey HKCU\Software\Classes\Applications\update.exe NOT FOUND
>>>>>>>>>> 178495 1433.28479004 explorer.exe:2416 OpenKey HKCR\Applications\update.exe NOT FOUND
>>>>>>>>>> 178496 1433.28491211 explorer.exe:2416 QueryValue HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICac he\C:\WINNT\SoftwareDistribution\Download\997d565a 9b554014a4a76b1acff3b71d\i386\update\update.exe SUCCESS "Windows
>>>>>>>>>> Service Pack Setup"
>>>>>>>>>> 178497 1433.28527832 explorer.exe:2416 OpenKey HKCU\Software\Classes\Applications\update.exe NOT FOUND
>>>>>>>>>> 178498 1433.28527832 explorer.exe:2416 OpenKey HKCR\Applications\update.exe NOT FOUND
>>>>>>>>>> 178499 1433.28540039 explorer.exe:2416 QueryValue HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICac he\C:\WINNT\SoftwareDistribution\Download\997d565a 9b554014a4a76b1acff3b71d\i386\update\update.exe SUCCESS "Windows
>>>>>>>>>> Service Pack Setup"
>>>>>>>>>> 178500 1433.28662109 explorer.exe:2416 OpenKey HKCU\Software\Classes\Applications\update.exe NOT FOUND
>>>>>>>>>> 178501 1433.28662109 explorer.exe:2416 OpenKey HKCR\Applications\update.exe NOT FOUND
>>>>>>>>>>
>>>>>>>>>> Any thoughts?
>>>>>>>>>>
>>>>>>>>>> Steve
>>>>>>>>>>
>>>>>>>>>> "Jabez Gan [MVP]" wrote:


>>>>>>>>>>> On Sunday, December 09, 2007 10:26 PM Jabez Gan [MVP] wrote:

>>>>>>>>>>> Hey Steve,
>>>>>>>>>>>
>>>>>>>>>>> Sorry to hear that it didn't work...
>>>>>>>>>>>
>>>>>>>>>>> Can you do a quick check of which process that is giving the access is
>>>>>>>>>>> denied? Im asking this because explorer.exe is showing NOT FOUND instead of
>>>>>>>>>>> ACCESS DENIED.
>>>>>>>>>>>
>>>>>>>>>>> Also, run the installer with /verbose /ER /log:%userprofile%\desktop
>>>>>>>>>>>
>>>>>>>>>>> It will force the installer to run with verbose and will show detailed error
>>>>>>>>>>> message. Have the file Zipped and send to my email again
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Jabez Gan
>>>>>>>>>>> Microsoft MVP: Windows Server - File Storage
>>>>>>>>>>> "SteveR" <> wrote in message
>>>>>>>>>>> news:52C26417-4249-4197-9743-...


>>>>>>>>>>>> On Wednesday, December 12, 2007 12:25 PM Alan Hardisty wrote:

>>>>>>>>>>>> I had a similar problem (for the first time ever updating a customers server) and found the following microsoft KB article, which I followed and it resolved my problem.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> The KB article is KB873148 (http://support.microsoft.com/kb/873148/en-us) and I completed the section below:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Method 2: Reset your operating system back to the default settings
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> To reset your operating system back to original installation default security settings, follow these steps:1. Click Start, click Run, type cmd, and then press ENTER.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> 2. Type secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose, and then press ENTER.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> You receive a "Task is completed" message, and a warning message that something could not be done. You can safely ignore this message. For more information about this message, view the %windir%\Security\Logs\Scesrv.log file.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> SP2 happily installed after this.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Hope it helps.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Best wishes
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Alan


>>>>>>>>>>>>> On Friday, October 09, 2009 2:14 PM methos04 wrote:

>>>>>>>>>>>>> it is your registry. The account your using to install the service pack
>>>>>>>>>>>>> does not have permission to certain keys. The long way to fix this is to
>>>>>>>>>>>>> enable verbose (microsoft has an article on how to do this) reinstall
>>>>>>>>>>>>> the pack, then read the logs and see which keys are failing. Then goto
>>>>>>>>>>>>> those keys highlight the key, right click select permissions and make
>>>>>>>>>>>>> sure the account your using has full rights.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Or the easy way and fastest is to just open regedit, highlight every
>>>>>>>>>>>>> root key, select permissions and give your account full permissions to
>>>>>>>>>>>>> every hive. I did this and it worked. Once complete. undo what you
>>>>>>>>>>>>> did.
>>>>>>>>>>>>>
>>>>>>>>>>>>> good luck.
>>>>>>>>>>>>>
>>>>>>>>>>>>> E
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> methos04
>>>>>>>>>>>>> ------------------------------------------------------------------------
>>>>>>>>>>>>> methos04's Profile: http://forums.techarena.in/members/142680.htm
>>>>>>>>>>>>> View this thread: http://forums.techarena.in/windows-s...elp/864911.htm
>>>>>>>>>>>>>
>>>>>>>>>>>>> http://forums.techarena.in


>>>>>>>>>>>>>> On Wednesday, July 07, 2010 5:38 AM Francesco Pilo wrote:

>>>>>>>>>>>>>> Hi methos,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I tried with your solution, but it doesn't works.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Someone has some other suggestion?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> tnks
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Franz


>>>>>>>>>>>>>>> On Wednesday, November 10, 2010 7:10 AM JAIME GONZALEZ wrote:

>>>>>>>>>>>>>>> Do not know if this will work on a 2003 server w SP2.


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