RE: SP2 wont download error 80200010

Nombre_Apellidos=Ana Rosa Martinez Artola
I looked at your post because I´m having trouble downloading updates in
Windows XP Home Edition,since SP2. The first update I got an error on was:
XP KB888302 and the error code is 80200010. But I don't have a network card
problem.



"coffee" wrote:

> ,looked on remove program and it seems to have left 24 hotfix( sp2)
> programs, but not sure if they were there before. who do I asks for help
> Im only a novice. I can not get any joy on help.

"Kutz" and "coffee",

I'd be glad to help, but we need a little more information. Would you mind
running through an attempted installation on the Windows Update website and
sending us back the results? Here's how:

On Windows XP:
1. Close all Internet browsers
2. Open a single Internet Explorer window.
3. In the Internet Explorer window, click Tools
4. Click Windows Update
5. When you reach the Windows Update site, click Custom Install
6. Click Review and Install Updates
7. When presented with multiple updates, uncheck all of them except for one
update (your choice)
8. Look down at the System clock and note the time. Let the minute move
forward one, so that there is no other activity associated with this
attempt.
9. Click Install. Wait for Windows Update to fail. If it succeeds, reply
back and let us know.
10. Assuming it failed, Click Start
11. Click Run
12. Type: %WINDIR%\WindowsUpdate.log
13. Press <Enter> or Click OK
14. When the log opens, scroll down to the hour and minute you memorized in
step 8.
15. Starting at the beginning of the first entry for that minute, click and
drag down and to the right selecting the rest of the log.
16. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
17. Reply to this posting.
18. When that window opens, Tell us what update you attempted to install,
and where it failed from your observation.
19. After this, on a new line, state the following and press <Enter>: Log
entries follow:
20. Place the cursor on the line under the entry from step 19, and then
click Edit, then Paste, or just press the <CTRL> and <V> keys.
21. The log entries copied in steps 15-16 should have copied into your
posting.
22. Send it to us, and let us take a look at this failure.

Sincerely,


Pat Walters [MSFT]


"Kutz" <> wrote in message
news:A88A5021-FB98-4BD0-B92B-...
> Nombre_Apellidos=Ana Rosa Martinez Artola
> I looked at your post because I´m having trouble downloading updates in
> Windows XP Home Edition,since SP2. The first update I got an error on
> was:
> XP KB888302 and the error code is 80200010. But I don't have a network
> card
> problem.
>
>
>
> "coffee" wrote:
>
>> ,looked on remove program and it seems to have left 24 hotfix( sp2)
>> programs, but not sure if they were there before. who do I asks for help
>> Im only a novice. I can not get any joy on help.

I have noticed just recently since downloading the 6 Windows Updates, as I
have already had SP2 for sometime without any problems, the mail downloads
very slow and I am on cable. Is there a reason for this - wondering if I
should uninstall these 4/12 Window Updates --

"Pat Walters [MSFT]" wrote:

> "Kutz" and "coffee",
>
> I'd be glad to help, but we need a little more information. Would you mind
> running through an attempted installation on the Windows Update website and
> sending us back the results? Here's how:
>
> On Windows XP:
> 1. Close all Internet browsers
> 2. Open a single Internet Explorer window.
> 3. In the Internet Explorer window, click Tools
> 4. Click Windows Update
> 5. When you reach the Windows Update site, click Custom Install
> 6. Click Review and Install Updates
> 7. When presented with multiple updates, uncheck all of them except for one
> update (your choice)
> 8. Look down at the System clock and note the time. Let the minute move
> forward one, so that there is no other activity associated with this
> attempt.
> 9. Click Install. Wait for Windows Update to fail. If it succeeds, reply
> back and let us know.
> 10. Assuming it failed, Click Start
> 11. Click Run
> 12. Type: %WINDIR%\WindowsUpdate.log
> 13. Press <Enter> or Click OK
> 14. When the log opens, scroll down to the hour and minute you memorized in
> step 8.
> 15. Starting at the beginning of the first entry for that minute, click and
> drag down and to the right selecting the rest of the log.
> 16. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
> 17. Reply to this posting.
> 18. When that window opens, Tell us what update you attempted to install,
> and where it failed from your observation.
> 19. After this, on a new line, state the following and press <Enter>: Log
> entries follow:
> 20. Place the cursor on the line under the entry from step 19, and then
> click Edit, then Paste, or just press the <CTRL> and <V> keys.
> 21. The log entries copied in steps 15-16 should have copied into your
> posting.
> 22. Send it to us, and let us take a look at this failure.
>
> Sincerely,
>
>
> Pat Walters [MSFT]
>
>
> "Kutz" <> wrote in message
> news:A88A5021-FB98-4BD0-B92B-...
> > Nombre_Apellidos=Ana Rosa Martinez Artola
> > I looked at your post because I´m having trouble downloading updates in
> > Windows XP Home Edition,since SP2. The first update I got an error on
> > was:
> > XP KB888302 and the error code is 80200010. But I don't have a network
> > card
> > problem.
> >
> >
> >
> > "coffee" wrote:
> >
> >> ,looked on remove program and it seems to have left 24 hotfix( sp2)
> >> programs, but not sure if they were there before. who do I asks for help
> >> Im only a novice. I can not get any joy on help.
>
>
>