RE: svchost and wuausrv at 100% CPU - Post SP3

"Andy" wrote:

> Hello, I installed SP3 several weeks ago and have noticed that quite often in
> the day my PC would freeze. Looking in task manager svchost is running at
> 100% CPU and 100MB + Memory.
>
> I installed ProcessExplorer and split out automatic updates - wuausrv into a
> seperate (none shared) service.
>
> Still processor and memory are getting hit very heavily.
>
> If I go wo the microsoft update site - it takes over an hour to complete a
> custom installation scan
>
> I've done a little reading up and it seems there was a problem similar to
> this pre sp3 - a patch for windows update and a new version of MSI installer
> was made available to fix the problem. I've verified and these cannot be
> installed post sp3 (I guess they have been included)
>
> Any ideas on how to get svchost and wuausrv back under control post sp3??
>
> Thanks,
>
> Andy
>
> Good morning I seem to have the same problem as you Andy for about a week or so. I have it on 2 of my laptops and my wifes. In answer to the last question you received, I have Norton 360 or Internet Sec. running on all. Could this be the problem? How do I get back to having happy laptops. PS Restore has not worked on any of them. Thanks for the help. bill

bill,

Please see this first:

XP SP3: Registry Corruption & Norton SymProtect
http://aumha.net/viewtopic.php?f=62&t=33522


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



bill wrote:

>
> "Andy" wrote:
>
>
>>Hello, I installed SP3 several weeks ago and have noticed that quite often in
>>the day my PC would freeze. Looking in task manager svchost is running at
>>100% CPU and 100MB + Memory.
>>
>>I installed ProcessExplorer and split out automatic updates - wuausrv into a
>>seperate (none shared) service.
>>
>>Still processor and memory are getting hit very heavily.
>>
>>If I go wo the microsoft update site - it takes over an hour to complete a
>>custom installation scan
>>
>>I've done a little reading up and it seems there was a problem similar to
>>this pre sp3 - a patch for windows update and a new version of MSI installer
>>was made available to fix the problem. I've verified and these cannot be
>>installed post sp3 (I guess they have been included)
>>
>>Any ideas on how to get svchost and wuausrv back under control post sp3??
>>
>>Thanks,
>>
>>Andy
>>
>>Good morning I seem to have the same problem as you Andy for about a week or so. I have it on 2 of my laptops and my wifes. In answer to the last question you received, I have Norton 360 or Internet Sec. running on all. Could this be the problem? How do I get back to having happy laptops. PS Restore has not worked on any of them. Thanks for the help. bill

About Norton AntiVirus (SymProtect) & installing WinXP SP3
http://windowssecrets.com/2008/05/29...Windows-XP-SP3
http://aumha.net/viewtopic.php?f=62&t=33522
http://norton.lithium.com/norton/boa....id=1624#M1624
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

bill wrote:
> "Andy" wrote:
>
>> Hello, I installed SP3 several weeks ago and have noticed that quite
>> often
>> in
>> the day my PC would freeze. Looking in task manager svchost is running at
>> 100% CPU and 100MB + Memory.
>>
>> I installed ProcessExplorer and split out automatic updates - wuausrv
>> into
>> a
>> seperate (none shared) service.
>>
>> Still processor and memory are getting hit very heavily.
>>
>> If I go wo the microsoft update site - it takes over an hour to complete
>> a
>> custom installation scan
>>
>> I've done a little reading up and it seems there was a problem similar to
>> this pre sp3 - a patch for windows update and a new version of MSI
>> installer
>> was made available to fix the problem. I've verified and these cannot be
>> installed post sp3 (I guess they have been included)
>>
>> Any ideas on how to get svchost and wuausrv back under control post sp3??
>>
>> Thanks,
>>
>> Andy
>>
>> Good morning I seem to have the same problem as you Andy for about a week
>> or so. I have it on 2 of my laptops and my wifes. In answer to the last
>> question you received, I have Norton 360 or Internet Sec. running on all.
>> Could this be the problem? How do I get back to having happy laptops. PS
>> Restore has not worked on any of them. Thanks for the help. bill

"MowGreen [MVP]" wrote:

> bill,
>
> Please see this first:
>
> XP SP3: Registry Corruption & Norton SymProtect
> http://aumha.net/viewtopic.php?f=62&t=33522
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> bill wrote:
>
> >
> > "Andy" wrote:
> >
> >
> >>Hello, I installed SP3 several weeks ago and have noticed that quite often in
> >>the day my PC would freeze. Looking in task manager svchost is running at
> >>100% CPU and 100MB + Memory.
> >>
> >>I installed ProcessExplorer and split out automatic updates - wuausrv into a
> >>seperate (none shared) service.
> >>
> >>Still processor and memory are getting hit very heavily.
> >>
> >>If I go wo the microsoft update site - it takes over an hour to complete a
> >>custom installation scan
> >>
> >>I've done a little reading up and it seems there was a problem similar to
> >>this pre sp3 - a patch for windows update and a new version of MSI installer
> >>was made available to fix the problem. I've verified and these cannot be
> >>installed post sp3 (I guess they have been included)
> >>
> >>Any ideas on how to get svchost and wuausrv back under control post sp3??
> >>
> >>Thanks,
> >>
> >>Andy
> >>
> >>Good morning I seem to have the same problem as you Andy for about a week or so. I have it on 2 of my laptops and my wifes. In answer to the last question you received, I have Norton 360 or Internet Sec. running on all. Could this be the problem? How do I get back to having happy laptops. PS Restore has not worked on any of them. Thanks for the help. bill

Well things got ugly later today one of laptops cannot finish boot up. Turn
it on runs almost all the way then shuts down and trys restart over and over
and over. once I saw the Blue Screen of Death. I did read the suggest sites,
the Norton site was interesting. Seems like they may have an auto fix in a
week, what about my other laptop? Ouch!
>

bill wrote:

>> Well things got ugly later today one of laptops cannot finish boot up. Turn
>> it on runs almost all the way then shuts down and trys restart over and over
>> and over. once I saw the Blue Screen of Death. I did read the suggest sites,
>> the Norton site was interesting. Seems like they may have an auto fix in a
>> week, what about my other laptop? Ouch!

There's a utility to fix the Norton issue here:
http://solutions.symantec.com/sdccom...080530144453EN

Check the following heading -
" I have already installed the Service Pack and I am facing problems "

There's a link to download the utility there.
ftp://ftp.symantec.com/public/englis.../SymRegFix.exe

To resolve the CPU utilization issue, if XP SP3 was just applied,
install the latest Version of the Windows Update Agent using the steps
laid out here:
http://www.bleepingcomputer.com/blog...showentry=1172


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



>
> "MowGreen [MVP]" wrote:
>
>
>>bill,
>>
>>Please see this first:
>>
>>XP SP3: Registry Corruption & Norton SymProtect
>>http://aumha.net/viewtopic.php?f=62&t=33522
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>bill wrote:
>>
>>
>>>"Andy" wrote:
>>>
>>>
>>>
>>>>Hello, I installed SP3 several weeks ago and have noticed that quite often in
>>>>the day my PC would freeze. Looking in task manager svchost is running at
>>>>100% CPU and 100MB + Memory.
>>>>
>>>>I installed ProcessExplorer and split out automatic updates - wuausrv into a
>>>>seperate (none shared) service.
>>>>
>>>>Still processor and memory are getting hit very heavily.
>>>>
>>>>If I go wo the microsoft update site - it takes over an hour to complete a
>>>>custom installation scan
>>>>
>>>>I've done a little reading up and it seems there was a problem similar to
>>>>this pre sp3 - a patch for windows update and a new version of MSI installer
>>>>was made available to fix the problem. I've verified and these cannot be
>>>>installed post sp3 (I guess they have been included)
>>>>
>>>>Any ideas on how to get svchost and wuausrv back under control post sp3??
>>>>
>>>>Thanks,
>>>>
>>>>Andy
>>>>
>>>>Good morning I seem to have the same problem as you Andy for about a week or so. I have it on 2 of my laptops and my wifes. In answer to the last question you received, I have Norton 360 or Internet Sec. running on all. Could this be the problem? How do I get back to having happy laptops. PS Restore has not worked on any of them. Thanks for the help. bill
>
>
> Well things got ugly later today one of laptops cannot finish boot up. Turn
> it on runs almost all the way then shuts down and trys restart over and over
> and over. once I saw the Blue Screen of Death. I did read the suggest sites,
> the Norton site was interesting. Seems like they may have an auto fix in a
> week, what about my other laptop? Ouch!
>