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Re: Telephone number for Telefonica Windows Live Call

 
 
Jonathan Kay [MVP]
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      12-19-2009
Greetings,

Supposedly, if you head over to:
http://support.live.us.telefonica.co...US&Language=en

Choose Payment and Balance Problems on the side, and then choose one of the "problems"
listed, then choose " If you are still having trouble after the above steps, please Click
Here ", you'll reach a form to assist.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--




"md" <> wrote in message
news:dc968d3c-ccc1-4617-99f7-...
> Hi. Having trouble adding minutes to my account. Anyone have a phone
> number or e-mail for either Telefonica or Windows Live Call that I can
> contact for help? Thanks!



 
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Jonathan Kay [MVP]
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      12-22-2009
Hi md,

Ah interesting. Unfortunately (and to address your other post), I personally don't have my
experience/knowledge of this feature as its run by a different company in my locale and I
have no way of signing up without a billing address in a telefonica region.

However having dealt with other people with similar issues in the past, if seems if you
contact Microsoft, they'll direct you to Telefonica - and vice versa. As such, I can't
really say this is a great VOIP solution - personally I use Skype for outbound calls.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"md" <> wrote in message
news:6faee45f-410e-4875-8890-...
> In case someone else in the future encounters this issue (and in case
> someone from Windows Live Call reads this), thought I'd share the
> solution to this issue.
>
> It turns out that my credit card company blocks any transactions from
> Mexico. In order to use Windows Live Call, I will need to call the
> credit card company ahead of time before adding money to the account.
>
> Thought someone at Windows Live Call / Telefonica might want to be
> aware of this. Perhaps Telefonica would be able to somehow create a
> U.S.-based transaction code to make things more convenient for Windows
> Live Call users in the U.S.?



 
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