Re: Treo 700w cannot answer calls when MSFP has locked screen

"Bob Mgr" <> wrote:

>A user is complaining that on 50% of the calls he has to unlock the MSFP
>lock screen before he can answer a call.
>
>A tech at Palm Treo 700 support (866-697-7256) confirmed this morning they
>know this is possible and it requires a change to the "Group Policy" on the
>Exchange server, they said. If the caller is in the Contacts list the Treo
>700w will allow you to answer the call when the phone is locked. But unknown
>callers require you to unlock the screen before you can answer the call.
>Cool security feature, but how do you turn it off?
>
>In Exchange Manager under Global Settings, in the Properties of Mobile
>Devices, you can change many things, like the minimum password length,
>number of attempts before device wipe, minutes if inactivity, etc, but there
>is nothing about blocking unknown callers.
>
>But that he said "Group Policy" has me thinking I'm looking in the wrong
>place. He said because they do not have an Exchange server they could not be
>of further help but I should contact Microsoft. Great.
>
>Any Exchange Admins here? Any ideas?

You posted the same question in the m.p.exchange.admin group. It was
answered there.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
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