> ...If I get your personal assurance that you will
> continue to provide assistance, I'll get you the information that you
> require. Thanks for your interest to date.
You're welcome. I monitor both of these newsgroups just about daily to
offer voluntary, peer-to-peer support. In addition, customers in the U.S.
and Canada can receive technical support from Microsoft Product Support
Services at 1-866-PCSAFETY. There is no charge for support calls that are
associated with security updates.
See
http://support.microsoft.com/securit...n-us&x=12&y=10 >
"No-Charge Support" in right-hand menu.
International customers can receive support from their local Microsoft
subsidiaries. There is no charge for support that is associated with
security updates. For more information about how to contact Microsoft for
support issues, visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
> BTW, did you pick up anything on the "rumor" that others have suffered
> from
> the same fate after installing that particular fix?
Since I haven't seen the error message, I can't tell you if anyone else has
seen the same behavior.
NB: If you changed the location of your Temporary Internet Files folder,
change it back to the default location *before* reinstalling 931768!
IE7 Tools > Internet Options > General > Browsing history > Settings >
Current location: The default is typically C:\Documents and
Settings\[Username]\Local Settings\Temporary Internet Files. Use the "Move
folder" button to restore to the default location, if necessary.
--
~PA Bear
Abradaxis wrote:
> I thought the context of the message would be sufficient. Since it isn't,
> please let me rethink the reinstallation. Perhaps I can back up my
> settings
> and redo the process, although I wouldn't want to be in a situation I
> couldn't recover from. If I get your personal assurance that you will
> continue to provide assistance, I'll get you the information that you
> require. Thanks for your interest to date.
>
> BTW, did you pick up anything on the "rumor" that others have suffered
> from
> the same fate after installing that particular fix?
>
> "PA Bear" <> wrote in message
> news:%...
>> [X-post to Windows Update newsgroup]
>>
>> Well, I can't assist without knowing the verbatim error message. That
>> would require you to reinstall 931768 and you're not interested in doing
>> that. So your choices are:
>>
>> 1. Leave 931768 uninstalled and remain vulnerable to the exploits
>> addressed by it; or
>>
>> 2. Reinstall 931768 and post the error message.
>> --
>> ~Robear Dyer (PA Bear) [working offline]
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>>
>> Abradaxis wrote:
>>> Thank you for your help PA, but I can't comply with your request. To get
>>> the
>>> exact message I would have to install the patch again, then install
>>> Java,
>>> and then hope I can get back to where it took me a few hours to get last
>>> night. Hopefully this will help:
>>> The message appears to come from Windows Installer, not IE, since the
>>> same
>>> message happened when I tried to install Java from inside IE and from
>>> outside. The message was something such as: Cannot access file...(and
>>> the
>>> path was bigger than the error message would permit) You do not have
>>> authorization to access this file." No options were given, and I could
>>> only
>>> cancel out of the error box. In spite of my gaffe in doing multiple
>>> postings, someone wrote back that others had the same experience and it
>>> was
>>> patch KB931768. Again, your assistance would be much appreciated, since
>>> I
>>> now have turned off automatic downloading and installing of MS patches.
>>> And
>>> Paw, try not to be so grumpy in your next reply.
>>> "PA Bear" <> wrote in message
>>> news:...
>>>> Please post the complete (verbatim) error message you're getting.
>>>> --
>>>> ~PA Bear
>>>>
>>>> Abradaxis wrote:
>>>>> I probably got it wrong. But it was one of this week's patches. Sorry.
>>>>>
>>>>> "PA Bear" <> wrote in message
>>>>> news:...
>>>>>> 98M68? Maybe 931768?
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>>>> AumHa VSOP & Admin; DTS-L.org
>>>>>>
>>>>>> Abradaxis wrote:
>>>>>>> After installing Microsoft's latest automatic update (KB93M68) for
>>>>>>> Windows
>>>>>>> XP Version 7, and restarting, I was no longer able to install
>>>>>>> certain
>>>>>>> programs (in this case Java), since I continued to receive the
>>>>>>> message
>>>>>>> that
>>>>>>> I did not have access to the needed files (I am the admin, and the
>>>>>>> only
>>>>>>> user
>>>>>>> on a standalone PC). The problem is critical, preventing me from
>>>>>>> updating
>>>>>>> and using one of my main apps, E*Trades Market Trader. I could only
>>>>>>> undo
>>>>>>> the
>>>>>>> damage by uninstalling the fix (dated May 9 I believe) through the
>>>>>>> control
>>>>>>> panel. The problem happened on my laptop, but the same fixes,
>>>>>>> applied
>>>>>>> to
>>>>>>> my
>>>>>>> desktop, caused no such problems. Using MS XP SP2 with all the
>>>>>>> latest
>>>>>>> updates (minus the last one, obviously), I would appreciate any
>>>>>>> corroboration of this problem, and a fix, if possible. Thanks in
>>>>>>> advance.
>>>>>>> Abradaxis.
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