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RE: Unable to install or uninstall programs

 
 
Kitfox
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      09-10-2004
I have a very similar problem, the installer for SP2 crashed around the half
way point, i left it running for 20 minutes and it was still at the same
point. I ended up rebooting my computer to find that it was reseting it back
to prior settings. Once windows loaded it told me to go into the control
panel and uninstall SP2 as it hadn't installed properly, however, everytime i
open the control panel, windows explorer crashes and i'm back to square one.
Aside from the problem of the control panel, everything else seems to run
smoothly. If no advice is given on the problem in a few days i think a fresh
install of XP is the only way to go!

"BriansUnited" wrote:

> Hello,
>
> I have a Sony Vaio with XP and after installing SP2, I
> received message from Windows Update that a update was
> available to download (Microsoft VM). I accepted the
> download and selected the installation prompt and left
> the computer unattended for an hour. When I returned the
> update appeared hung so I selected cancel, and after 5
> minutes I had to kill it via task manager.
> Now I receive the same message from Windows Update about
> the same update which will not load (I once left it up
> over night to complete but rx'ed with the same result).
> Unfortunately though, I've lost the ability to install or
> uninstall programs. They all state that they're
> installing and then hang up.
> Is there log file I can read to figure out what's going
> on with Windows Installer?
>

 
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BriansUnited
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      09-19-2004
The problem turned out to be the World Wide Web Publishing Service was
hanging in start up, so I disabled IIS and the install and update programs
were able to run.



"Kitfox" wrote:
> I have a very similar problem, the installer for SP2 crashed around the half
> way point, i left it running for 20 minutes and it was still at the same
> point. I ended up rebooting my computer to find that it was reseting it back
> to prior settings. Once windows loaded it told me to go into the control
> panel and uninstall SP2 as it hadn't installed properly, however, everytime i
> open the control panel, windows explorer crashes and i'm back to square one.
> Aside from the problem of the control panel, everything else seems to run
> smoothly. If no advice is given on the problem in a few days i think a fresh
> install of XP is the only way to go!
>
> "BriansUnited" wrote:
>
> > Hello,
> >
> > I have a Sony Vaio with XP and after installing SP2, I
> > received message from Windows Update that a update was
> > available to download (Microsoft VM). I accepted the
> > download and selected the installation prompt and left
> > the computer unattended for an hour. When I returned the
> > update appeared hung so I selected cancel, and after 5
> > minutes I had to kill it via task manager.
> > Now I receive the same message from Windows Update about
> > the same update which will not load (I once left it up
> > over night to complete but rx'ed with the same result).
> > Unfortunately though, I've lost the ability to install or
> > uninstall programs. They all state that they're
> > installing and then hang up.
> > Is there log file I can read to figure out what's going
> > on with Windows Installer?
> >

 
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