(cross-post added to Vista Perf & Maint)
"Mongoose2" <> wrote in message
news:A377BE68-DE2E-42D1-965C-...
>I originally posted this to the Windows Vista Setup group
> (http://forums.microsoft.com/TechNet/...3056&siteid=17),
> but they were unable to resolve it so they suggested I try this group. There
> are already several unresolved posts with this issue so I am not particularly
> confident, but I will give it a shot....
>
> I have been attempting to install Update for Windows (KB943729). The update
> fails through Windows Update.
>
> I get error code 80070643. This suggested restarting the Office Source
> Engine, which I did with no effect.
No. That's just a "something's broken" code.
<cmd_output OS="XPsp2">
E:\>set /a c = 0x643
1603
E:\>net helpmsg %c%
Fatal error during installation.
</cmd_output>
And this update has nothing to do with Office.
<title>Information about new Group Policy preferences in Windows Server 2008</title>
http://support.microsoft.com/?kbid=943729
<extracts>
> This yielded the following event log:
> I have also downloaded the file (Windows6.0-KB943729-x86.msu) and attempted
> manual installation. Here is the event log info:
</extracts>
Where you should be looking is in the update's install log,
e.g KB943729.log, especially if you try to do the install manually.
If you're not sure of the name of the appropriate diagnostic
use the codes (in both the raw hex and their decimal representations)
to search for context in *all* files which were changed during the update
attempt. E.g. search your harddrive(s) for all files which changed
on the day of the update and then sort them by the Date Modified.
The only new thing that your event log diagnostic yields is this new clue:
> <Data Name="ErrorCode">2149842978</Data>
Converting that to hex we get this alternate code to search for
information and context:
80240022
http://technet2.microsoft.com/window....mspx?mfr=true
(Live Search for
codes (0x80240022 OR 80240022) site:microsoft.com
)
<quote>
0x80240022
WU_E_ALL_UPDATES_FAILED
Operation failed for all the updates.
</quote>
So it's just another generic something's broken code.
But now you have one more clue for searching
all files which were changed by the update attempt
for any context from them.
> I have tried running a batch file with this code:
That's on the wrong tack. You don't have a problem with WU.
The update is being delivered. Even when you download and install
this particular update you get the same symptom. Therefore, your
problem is more related to the product being updated.
Cross-posting to a Vista NG. Remainder of OP copied for convenience of new readers.
HTH
Robert Aldwinckle
---
> This yielded the following event log:
> - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> - <System>
> <Provider Name="Microsoft-Windows-WindowsUpdateClient"
> Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
> <EventID>20</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>1</Task>
> <Opcode>13</Opcode>
> <Keywords>0x8000000000000028</Keywords>
> <TimeCreated SystemTime="2008-04-04T14:33:51.891Z" />
> <EventRecordID>131376</EventRecordID>
> <Correlation />
> <Execution ProcessID="1236" ThreadID="9892" />
> <Channel>System</Channel>
> <Computer>ACER-PHIL</Computer>
> <Security UserID="S-1-5-18" />
> </System>
> - <EventData>
> <Data Name="errorCode">0x80070643</Data>
> <Data Name="updateTitle">Group Policy Preference Client Side Extensions
> for Windows Vista (KB943729)</Data>
> <Data Name="updateGuid">{4408B856-FE61-4EBC-A9DB-7FC9A4619B66}</Data>
> <Data Name="updateRevisionNumber">100</Data>
> </EventData>
> </Event>
>
>
> I have also downloaded the file (Windows6.0-KB943729-x86.msu) and attempted
> manual installation. Here is the event log info:
>
> - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> - <System>
> <Provider Name="Microsoft-Windows-WUSA"
> Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
> <EventID>3</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x8000000000000000</Keywords>
> <TimeCreated SystemTime="2008-04-04T12:56:43.046Z" />
> <EventRecordID>4</EventRecordID>
> <Correlation />
> <Execution ProcessID="6672" ThreadID="3028" />
> <Channel>Setup</Channel>
> <Computer>ACER-PHIL</Computer>
> <Security UserID="S-1-5-21-1562892536-3238629816-824610002-1000" />
> </System>
> - <EventData>
> <Data Name="UpdateTitle">"Update for Windows (KB943729)"</Data>
> <Data Name="ErrorCode">2149842978</Data>
> <Data Name="ErrorString" />
> <Data Name="CommandLine">"C:\Windows\system32\wusa.exe"
> "C:\Temp\Windows6.0-KB943729-x86.msu"</Data>
> </EventData>
> </Event>
>
> I have tried running a batch file with this code:
> net stop wuauserv
> net stop Cryptsvc
> cd /d %windir%\SoftwareDistribution
> rd /s /q DataStore
> ren %windir%\system32\catroot2 catroot2.old
> net start wuauserv
> net start Cryptsvc
>
> I have also run SFC /Scannow and reinstalled
> “D:\WindowsUpdateAgent30-x86.exe /wuforce”.
>
> If it comes to having to reinstall Windows as an in-place upgrade, I won't
> bother because that will likely cause more problems than it solves. This
> laptop is not currently in a domain (it is running Vista Ultimate 32 bit) so
> the upgrade is not required, but I still would like to be able to install it.
>
> Any help would be appreciated.
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