RE: Unable to run update/auto updates

Thank you very much for this post... I was having this same problem after
installing Norton Internet Security 2007 on a laptop. After re-registering
the MSXML3.DLL, it solved my problem with Windows Update.



"JasonLVC" wrote:

> I viewed my 'windowsupdate.log' and found a recurring 8004011 error from 20
> Nov 2006 (when the problem security update was installed on my laptop).
>
> I did a search in this group for 80040111 (Windows Update) and it brings up
> three postings, one of which is about our problem.
>
> Anyway, a poster called TaurArian suggested this :-
>
> Some have reported that simply re-registering the MSXML3.DLL seems to fix the
> problem.
> 1. Click Start.
> 2. Choose Run.
> 3. In the Run box, type: regsvr32 MSXML3.DLL
> Press okay
>
> If that hasn't helped you may need to re-registered some more files:
>
> 1. Click Start.
> 2. Choose Run.
> 3. In the Run box, type (pressing okay after each one) :-
>
> net stop wuauserv
>
> Repeat for the following:
> regsvr32 wuapi.dll
> regsvr32 wups.dll
> regsvr32 wuaueng.dll
> regsvr32 wuaueng1.dll
> regsvr32 wucltui.dll
> regsvr32 wuweb.dll
> regsvr32 MSXML3.dll
> regsvr32 qmgr.dll
> regsvr32 qmgrprxy.dll
> regsvr32 jscript.dll
>
> net start wuauserv
>
> ....and I've done this on my machine and it has fixed it now. Auto update
> works again and my Norton, which was refusing to install an update component,
> now allows the downoad - so a big thank you to TauArian and hopefully this
> will help the other psoters too.
>
>
> "JasonLVC" wrote:
>
> > No longer receiving auto updates. Have checked in Security Center and
> > confirmed that the option is set to automatic.
> >
> > Using IE6, selecting Microsoft Updates from Tools menu brings up my history
> > of installs and 'express' or 'custom' install option. Selecting either one
> > causes screen to go blank then error message as follows :-
> >
> > Files required to use windows update are no longer registered or installed
> > on your computer....to continue ...
> >
> > Register or reinstall the files for me now
> >
> > When I do this, I get a screen stating 'installing', then 'registering',
> > then goes back to the main 'express' and 'custom' options but whichever is
> > selected goes back to the error message again. I've rebooted, etc.
> >
> > Only thing I can think is installed Norton Internet Security 2007 last week
> > but installed to PC and a laptop and PC updates no problem. Have disabled
> > the firewall but still get the same results. Any sugestions?.
> >
> > ps. I am onlyh using genuine Windows XP (with SP2 update) software. My
> > last auto update was 20 Nov 06.
> >
> > Thanks.
> >
> > --
> > JasonLVC