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Re Update blocked by IE version details

 
 
Eric
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      09-26-2005
I am running XP Professional, Internet Explorer 6.00.2900.2180 xpsp-sp2
........., and Outlook Express 6.0.2900.2180............

When I select on Internet Explorer the option (Tools) Windows Update, I get
the following message:

Thank you for your interest in obtaining updates from our site.

To use this site, you must be running Microsoft Internet Explorer 5 or
later.

To upgrade to the latest version of the browser, go to the Internet Explorer
Downloads website.

Why does IE think I am running an older version, and how do I get an update
if it thinks the version is not correct?
Selecting the Download link just gets to repeat the above message.

Regards
Eric





 
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Robert Aldwinckle
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      10-05-2005
"Eric" <> wrote in message
news:43388170$0$38044$ t...
>I am running XP Professional, Internet Explorer 6.00.2900.2180 xpsp-sp2
> ........, and Outlook Express 6.0.2900.2180............
>
> When I select on Internet Explorer the option (Tools) Windows Update, I get
> the following message:
>
> Thank you for your interest in obtaining updates from our site.
>
> To use this site, you must be running Microsoft Internet Explorer 5 or
> later.
>
> To upgrade to the latest version of the browser, go to the Internet Explorer
> Downloads website.
>
> Why does IE think I am running an older version, and how do I get an update
> if it thinks the version is not correct?



One explanation is that your User-Agent string is either incorrect
or being modified externally (e.g. by a misconfigured firewall.)

Excerpt from previous post:
<excerpt>

Try this test site to see what is being sent as your User-Agent string:

http://www.fiddlertool.com/useragent.aspx


If it is different from what IE would show you with

javascript:navigator.userAgent

(note capital A)

then that would imply that your security software or something
on the network path was changing it.


BTW previously an XPsp2 user used a similar diagnosis to find that
somehow his navigator.userAgent was showing his OS as NT 5.01
(instead of NT 5.1) and the site was ignoring the .01 and treating it as .0
Hence his complaint was that WU kept saying he was running W2K.


In any case if you find that you need to change your User-Agent
in your registry look for directions on how to do that in Eric Lawrence's
posts in here:

http://blogs.msdn.com/ie/archive/2005/04/27/412813.aspx


HTH

Robert Aldwinckle
---

</excerpt>


> Selecting the Download link just gets to repeat the above message.
>
> Regards
> Eric
>
>
>
>
>



 
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