RE: Update failures

Eureka! There is a solution. Thanks to Gerry for kicking me in the right
direction. Apparently the problem is caused by anti-spyware deleting some
essential registry entries. Follow this link
http://forums.windowsitpro.com/web/f...&enterthread=y
and find the posting that gives the instructions from Mr Tan on creating a
registry file fix.reg. I have done this and Update now works.
--
Peter


"phende" wrote:

> I have been having no end of trouble with updates. While trying to update
> .Net 2 with KB922770 I get the error reported by others. Unlike them, when I
> use the various tools to remove .Net 2 and then re-install it, I still can't
> apply the update. I now find that this applies to all updates including IE7.
> The message is that "a problem with my computer is preventing installation".
> I have checked that I am using Windows Update 3.1 and I do have a legal copy
> of Windows XP Pro. Any suggestions?
> --
> Peter

Peter

I am glad you have solved your problem.

I have also found a Microsoft KB Article targetted at the error
80240020
Error messages that you may receive when you try to download and
install updates from the Windows Update Web site, from the Microsoft
Update Web site, or from a WSUS server: "0x800704DD," "0x80240020," or
both
http://support.microsoft.com/default.aspx/kb/910341

Also this post in Google

From:Patti MacLeod - view profile
Date:Sat, Apr 15 2006 3:58 am
Email: "Patti MacLeod" <pam...@nospamshaw.ca>
Groups: microsoft.public.windowsupdate

Hi nichaly,

Open the registry editor and navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\Cu rrentVersion\Winlogon
Check for the existence of a Notify_Disabled subkey under Winlogon. If
that
subkey exists, delete it.

Now, navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\Cu rrentVersion\Winlogon\NotÂ*Â*ify
Check for the existence of a SensLogn subkey. If SensLogn does not
exist,
you will need to add this missing key and its values. Copy/paste the
following, between but not including the two sets of asterisks, into
Notepad
and then Save as a file named SensLogn.reg
NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn] line in
this
post will wrap to two lines...it needs to be on one line in Notepad.
Also,
ensure that you have the blank line at the end.

********************
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\SensLogn]

"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

********************
Once you have created and saved the SensLogn.reg file, double-click on
it,
then click on Yes when asked if you want to merge the information into
the
registry. Restart your computer for the changes to take effect.

Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User


--

Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"phende" <> wrote in message
news17BE658-9B1C-42E8-AB49-...
> Eureka! There is a solution. Thanks to Gerry for kicking me in the
> right
> direction. Apparently the problem is caused by anti-spyware deleting
> some
> essential registry entries. Follow this link
> http://forums.windowsitpro.com/web/f...&enterthread=y
> and find the posting that gives the instructions from Mr Tan on
> creating a
> registry file fix.reg. I have done this and Update now works.
> --
> Peter
>
>

My registry was lacking the SensLogon key but recreating it did not provide a
solution (though it had for other users). Mr Tan's fix.reg was the one.

Thanks for all you efforts, Gerry.
--
Peter


"Gerry Cornell" wrote:

> Peter
>
> I am glad you have solved your problem.
>
> I have also found a Microsoft KB Article targetted at the error
> 80240020
> Error messages that you may receive when you try to download and
> install updates from the Windows Update Web site, from the Microsoft
> Update Web site, or from a WSUS server: "0x800704DD," "0x80240020," or
> both
> http://support.microsoft.com/default.aspx/kb/910341
>
> Also this post in Google
>
> From:Patti MacLeod - view profile
> Date:Sat, Apr 15 2006 3:58 am
> Email: "Patti MacLeod" <pam...@nospamshaw.ca>
> Groups: microsoft.public.windowsupdate
>
> Hi nichaly,
>
> Open the registry editor and navigate to:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\Cu rrentVersion\Winlogon
> Check for the existence of a Notify_Disabled subkey under Winlogon. If
> that
> subkey exists, delete it.
>
> Now, navigate to:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\Cu rrentVersion\Winlogon\NotÂ*Â*ify
> Check for the existence of a SensLogn subkey. If SensLogn does not
> exist,
> you will need to add this missing key and its values. Copy/paste the
> following, between but not including the two sets of asterisks, into
> Notepad
> and then Save as a file named SensLogn.reg
> NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn] line in
> this
> post will wrap to two lines...it needs to be on one line in Notepad.
> Also,
> ensure that you have the blank line at the end.
>
> ********************
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\SensLogn]
>
> "DLLName"="WlNotify.dll"
> "Lock"="SensLockEvent"
> "Logon"="SensLogonEvent"
> "Logoff"="SensLogoffEvent"
> "Safe"=dword:00000001
> "MaxWait"=dword:00000258
> "StartScreenSaver"="SensStartScreenSaverEvent"
> "StopScreenSaver"="SensStopScreenSaverEvent"
> "Startup"="SensStartupEvent"
> "Shutdown"="SensShutdownEvent"
> "StartShell"="SensStartShellEvent"
> "PostShell"="SensPostShellEvent"
> "Disconnect"="SensDisconnectEvent"
> "Reconnect"="SensReconnectEvent"
> "Unlock"="SensUnlockEvent"
> "Impersonate"=dword:00000001
> "Asynchronous"=dword:00000001
>
> ********************
> Once you have created and saved the SensLogn.reg file, double-click on
> it,
> then click on Yes when asked if you want to merge the information into
> the
> registry. Restart your computer for the changes to take effect.
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
>
> --
>
> Regards.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> "phende" <> wrote in message
> news17BE658-9B1C-42E8-AB49-...
> > Eureka! There is a solution. Thanks to Gerry for kicking me in the
> > right
> > direction. Apparently the problem is caused by anti-spyware deleting
> > some
> > essential registry entries. Follow this link
> > http://forums.windowsitpro.com/web/f...&enterthread=y
> > and find the posting that gives the instructions from Mr Tan on
> > creating a
> > registry file fix.reg. I have done this and Update now works.
> > --
> > Peter
> >
> >
>
>