Re: Update Issues...

[X-post to WU newsgroup]

You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site:
http://support.microsoft.com/kb/910337

However, there's a very strong possibility that the problem is due to a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Steven Sinclair wrote:
> No matter what I do, I run into this error and no Windows Updates will
> install:
>
> Error Code: 0x80246008
>
> Unfortunately, I've spent the past three days scouring the web for
> answers,
> and have found many, many, many that apply, but none of them have worked.
>
> Aside from reformat and reinstall, is there a relatively painless
> solution?
>
> BITS is enabled as a service, but will not run.
> RPS is enabled and running.
>
> Don't know where to go from here.
>
> Thanx.

These steps worked great for me. I have had a problem with windows update for
about a year now, worked on it for days and just gave up. If it were not for
a few prgrams that I can not just reinstall, I would have wiped the system
and did a fresh install. Thanks to this post, my system is back to running
like new and with all the latest updeats from Microsoft! Thanks a million for
the info!


"PA Bear [MS MVP]" wrote:

> [X-post to WU newsgroup]
>
> You may receive an error message that contains the "0x8DDD0018" code or the
> "0x80246008" code when you try to download updates from the Microsoft
> Windows Update Web site or from the Microsoft Update Web site:
> http://support.microsoft.com/kb/910337
>
> However, there's a very strong possibility that the problem is due to a
> hijackware infection.
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> 2. Run this online scan (in safe mode w/networking, if need be):
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run additional checks for hijackware, including posting your hijackthis
> log to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> =====================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Steven Sinclair wrote:
> > No matter what I do, I run into this error and no Windows Updates will
> > install:
> >
> > Error Code: 0x80246008
> >
> > Unfortunately, I've spent the past three days scouring the web for
> > answers,
> > and have found many, many, many that apply, but none of them have worked.
> >
> > Aside from reformat and reinstall, is there a relatively painless
> > solution?
> >
> > BITS is enabled as a service, but will not run.
> > RPS is enabled and running.
> >
> > Don't know where to go from here.
> >
> > Thanx.
>
>

YW, Yoda, and thanks for your feedback!

Yoda wrote:
> These steps worked great for me. I have had a problem with windows update
> for about a year now, worked on it for days and just gave up. If it were
> not for a few prgrams that I can not just reinstall, I would have wiped
> the
> system and did a fresh install. Thanks to this post, my system is back to
> running like new and with all the latest updeats from Microsoft! Thanks a
> million for the info!
>
>
> "PA Bear [MS MVP]" wrote:
>
>> [X-post to WU newsgroup]
>>
>> You may receive an error message that contains the "0x8DDD0018" code or
>> the
>> "0x80246008" code when you try to download updates from the Microsoft
>> Windows Update Web site or from the Microsoft Update Web site:
>> http://support.microsoft.com/kb/910337
>>
>> However, there's a very strong possibility that the problem is due to a
>> hijackware infection.
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> 2. Run this online scan (in safe mode w/networking, if need be):
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 3. Run additional checks for hijackware, including posting your
>> hijackthis
>> log to an appropriate forum.
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://wiki.castlecops.com/Malware_R...:_Introduction
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> When all else fails, HijackThis v2.0.2
>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
>> (in conjuction with some other utilities). HijackThis will NOT fix
>> anything on its own, but it will help you to both identify and remove any
>> hijackware/spyware with assistance from an expert. **Post your log to
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
>> review by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> =====================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Steven Sinclair wrote:
>>> No matter what I do, I run into this error and no Windows Updates will
>>> install:
>>>
>>> Error Code: 0x80246008
>>>
>>> Unfortunately, I've spent the past three days scouring the web for
>>> answers,
>>> and have found many, many, many that apply, but none of them have
>>> worked.
>>>
>>> Aside from reformat and reinstall, is there a relatively painless
>>> solution?
>>>
>>> BITS is enabled as a service, but will not run.
>>> RPS is enabled and running.
>>>
>>> Don't know where to go from here.
>>>
>>> Thanx.