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Re: Update KB842773 & error message 80004002

 
 
Derek Cheng [MSFT]
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Posts: n/a

 
      08-24-2004
This particular problem occurs when trying to access the Internet through a
proxy server that requires authentication without having BITS 1.5 or later
installed. The workaround is in fact to download and install KB842773
manually
(http://www.microsoft.com/downloads/d...545c-41f2-4c58
-aeac-783919ccfacf&DisplayLang=en). It sounds like your download was
incomplete or corrupted in transit. Can you please try downloading again?

Thanks.

Derek

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Linda B" <> wrote in message
news:EBD1586F-A118-4A19-8EA8-...
> I've been getting error 80004002 when trying to visit the new windows

update
> site. The automatic updater is trying to install patch KB842773 but

failing
> (and giving that previous error message), so I thought I'd just try to
> download the patch and run it manually. I found the patch and downloaded

it,
> but there are two odd things: (a) the downloaded file is only 25k, whereas
> the site says it should be 643k or so and (b) when I try to run the file

it
> errors out saying that the file is not a valid Win32 application.
>
> These things in tandem make me suspect that MS has the wrong file

available
> for download, or a corrupted version or something, and that this may be
> directly related to why the Windows Update problem (80004002) is

happening.
> Has anyone else had a similar experience? Does anyone know how to get

around
> this? I've already tried stopping the BITS and the Automatic Updates
> services and renaming the C:\Windows\SoftwareDistribution folder.
>
> This is absurd, by the way. I should not be having this problem, and from
> the looks of the message boards I'm not the only one having it. It's
> ridiculous to think that there is no fix for this...



 
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neil
Guest
Posts: n/a

 
      08-24-2004
Derek, when I click the link for the manual download I get a message that the
download is unavailable. Now what?

"Derek Cheng [MSFT]" wrote:

> This particular problem occurs when trying to access the Internet through a
> proxy server that requires authentication without having BITS 1.5 or later
> installed. The workaround is in fact to download and install KB842773
> manually
> (http://www.microsoft.com/downloads/d...545c-41f2-4c58
> -aeac-783919ccfacf&DisplayLang=en). It sounds like your download was
> incomplete or corrupted in transit. Can you please try downloading again?
>
> Thanks.
>
> Derek
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Linda B" <> wrote in message
> news:EBD1586F-A118-4A19-8EA8-...
> > I've been getting error 80004002 when trying to visit the new windows

> update
> > site. The automatic updater is trying to install patch KB842773 but

> failing
> > (and giving that previous error message), so I thought I'd just try to
> > download the patch and run it manually. I found the patch and downloaded

> it,
> > but there are two odd things: (a) the downloaded file is only 25k, whereas
> > the site says it should be 643k or so and (b) when I try to run the file

> it
> > errors out saying that the file is not a valid Win32 application.
> >
> > These things in tandem make me suspect that MS has the wrong file

> available
> > for download, or a corrupted version or something, and that this may be
> > directly related to why the Windows Update problem (80004002) is

> happening.
> > Has anyone else had a similar experience? Does anyone know how to get

> around
> > this? I've already tried stopping the BITS and the Automatic Updates
> > services and renaming the C:\Windows\SoftwareDistribution folder.
> >
> > This is absurd, by the way. I should not be having this problem, and from
> > the looks of the message boards I'm not the only one having it. It's
> > ridiculous to think that there is no fix for this...

>
>
>

 
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neil
Guest
Posts: n/a

 
      08-24-2004
Me again, I got it worked out, your link was disconnected from the 3rd line.
I jut typed in the charc that were missing and it worked.

thanks
noq to execute it, maybe I'll be back.

"neil" wrote:

> Derek, when I click the link for the manual download I get a message that the
> download is unavailable. Now what?
>
> "Derek Cheng [MSFT]" wrote:
>
> > This particular problem occurs when trying to access the Internet through a
> > proxy server that requires authentication without having BITS 1.5 or later
> > installed. The workaround is in fact to download and install KB842773
> > manually
> > (http://www.microsoft.com/downloads/d...545c-41f2-4c58
> > -aeac-783919ccfacf&DisplayLang=en). It sounds like your download was
> > incomplete or corrupted in transit. Can you please try downloading again?
> >
> > Thanks.
> >
> > Derek
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "Linda B" <> wrote in message
> > news:EBD1586F-A118-4A19-8EA8-...
> > > I've been getting error 80004002 when trying to visit the new windows

> > update
> > > site. The automatic updater is trying to install patch KB842773 but

> > failing
> > > (and giving that previous error message), so I thought I'd just try to
> > > download the patch and run it manually. I found the patch and downloaded

> > it,
> > > but there are two odd things: (a) the downloaded file is only 25k, whereas
> > > the site says it should be 643k or so and (b) when I try to run the file

> > it
> > > errors out saying that the file is not a valid Win32 application.
> > >
> > > These things in tandem make me suspect that MS has the wrong file

> > available
> > > for download, or a corrupted version or something, and that this may be
> > > directly related to why the Windows Update problem (80004002) is

> > happening.
> > > Has anyone else had a similar experience? Does anyone know how to get

> > around
> > > this? I've already tried stopping the BITS and the Automatic Updates
> > > services and renaming the C:\Windows\SoftwareDistribution folder.
> > >
> > > This is absurd, by the way. I should not be having this problem, and from
> > > the looks of the message boards I'm not the only one having it. It's
> > > ridiculous to think that there is no fix for this...

> >
> >
> >

 
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