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Re: update problems

 
 
PA Bear [MS MVP]
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Posts: n/a

 
      02-12-2009
[Crossposted to Windows Update newsgroup]

Is this a sudden, new problem or an ongoing one? Is Automatic Updates
enabled?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE7 and/or SP3?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
~~~~~~~~~~~~~~~~~~~~~~~~~
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Kevin wrote:
> Several problems occuring that make me question the security of my
> computer.
>
> I am running Windows XP Tablet PC Edition 2005, Version 2002, Service Pack
> 3. Using IE7 as browser.
>
> 1. When click on Start --> All Programs --> Windows update...I get a
> google
> webpage opening up with address: http://windowsupdate.microsoft.com/
> 2. When click on same sequence as in (1), but try an office update...I
> get
> a google webpage opening up with address:
> http://update.microsoft.com/microsoftupdate; but the page says Google
> error,
> The requested URL /microsoftupdate was not found on this server.
> 3. I try to run windows live onecare safety scanner. I click on full
> service scan. I get the following message:
>
> We're sorry. This version of the Windows Live OneCare safety scanner
> doesn't
> work with your Web browser or operating system.
>
> You need Windows XP Home Edition, Windows XP Professional, Windows 2000
> Professional, Windows Server 2003, or Windows 2000 Server. You also need
> either Microsoft Internet Explorer 6.0 or MSN® 9.0 or higher.


 
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Robert Aldwinckle
Guest
Posts: n/a

 
      02-12-2009
>> We're sorry. This version of the Windows Live OneCare safety scanner
>> doesn't
>> work with your Web browser or operating system.



More User-Agent woes? ; )

http://www.fiddlertool.com/useragent.aspx


---


"PA Bear [MS MVP]" <> wrote in message news:...
> [Crossposted to Windows Update newsgroup]
>
> Is this a sudden, new problem or an ongoing one? Is Automatic Updates
> enabled?
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)? Were any of these applications running
> in the background when you installed IE7 and/or SP3?
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> ~~~~~~~~~~~~~~~~~~~~~~~~~
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
> Kevin wrote:
>> Several problems occuring that make me question the security of my
>> computer.
>>
>> I am running Windows XP Tablet PC Edition 2005, Version 2002, Service Pack
>> 3. Using IE7 as browser.
>>
>> 1. When click on Start --> All Programs --> Windows update...I get a
>> google
>> webpage opening up with address: http://windowsupdate.microsoft.com/
>> 2. When click on same sequence as in (1), but try an office update...I
>> get
>> a google webpage opening up with address:
>> http://update.microsoft.com/microsoftupdate; but the page says Google
>> error,
>> The requested URL /microsoftupdate was not found on this server.
>> 3. I try to run windows live onecare safety scanner. I click on full
>> service scan. I get the following message:
>>
>> We're sorry. This version of the Windows Live OneCare safety scanner
>> doesn't
>> work with your Web browser or operating system.
>>
>> You need Windows XP Home Edition, Windows XP Professional, Windows 2000
>> Professional, Windows Server 2003, or Windows 2000 Server. You also need
>> either Microsoft Internet Explorer 6.0 or MSN® 9.0 or higher.

>



 
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