Re: Update is putting empty files on my pc?

Windscrapper,

First, change the way that Automatic Updates are installed.
Right click My Computer either on the Desktop or on the Start Menu and
choose Properties.
Click the Automatic Updates tab
Put a mark next to " Notify me but don't automatically download or ... "
Click Apply, then OK

The 45 failed updates for KB927978 has most likely created 45 randomly
named folders on the C:\ drive. Each one contains a log for the
attempted installation. You can delete them all.

Now open Add/Remove Programs. Is MSXML 4.0 SP2 {KB927978) listed ?
If so, uninstall it and then reboot.
Under Windows XP - Software Updates, is KB925672 listed ?
If so, uninstall it and then reboot.

If at anytime you are prompted that either of those updates are
available, UNcheck the box next to it then click OK
A window should . Check the box next to 'Do not notify me of this update
again'. Click OK.

Now download KB927978 from here and save it:
http://www.microsoft.com/downloads/d...displaylang=en

If you've done any printing, suggest you restart the system prior to
installing the update.
Otherwise, close the browser and any other open programs.
Now install msxml4-KB927978-enu.exe
Reboot.

Did that get it installed ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Windscrapper wrote:

> I arrived at this news group because I was trying to resolve an apparent
> update failure. Read many threads about this and it's clear there's an
> ongoing problem. Decided to check update history - Update 925672 has failed
> 66 times since it started on October 15th. Why would it even try when I
> don't have SQL??? Update 927978 has failed 45 times since 11/18. I don't
> even know what XML is or if I have it .... automatic updates ran daily
> because windows didn't shut down and I was away for a month. What files am I
> looking for and can I delete them? Sorry if this question isn't in right
> format for news group - 1st time for me

Windscrapper,

Save it to the Desktop or to wherever it's easiest for you to find it.
If you prefer, then click Start > Run > Browse, and point to
msxml4-KB927978-enu.exe
Then click Open, then OK in the Run window.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Windscrapper wrote:

> MowGreen,
>
> I am following your instructions - what directory do I save the download to?
> It prompts for location when I choose to save it. Once I have saved it, do
> I install it from the RUN window?
>
> I very much appreciate your help on this.
>
> "MowGreen [MVP]" wrote:
>
>
>>Windscrapper,
>>
>>First, change the way that Automatic Updates are installed.
>>Right click My Computer either on the Desktop or on the Start Menu and
>>choose Properties.
>>Click the Automatic Updates tab
>>Put a mark next to " Notify me but don't automatically download or ... "
>>Click Apply, then OK
>>
>>The 45 failed updates for KB927978 has most likely created 45 randomly
>>named folders on the C:\ drive. Each one contains a log for the
>>attempted installation. You can delete them all.
>>
>>Now open Add/Remove Programs. Is MSXML 4.0 SP2 {KB927978) listed ?
>>If so, uninstall it and then reboot.
>>Under Windows XP - Software Updates, is KB925672 listed ?
>>If so, uninstall it and then reboot.
>>
>>If at anytime you are prompted that either of those updates are
>>available, UNcheck the box next to it then click OK
>>A window should . Check the box next to 'Do not notify me of this update
>>again'. Click OK.
>>
>>Now download KB927978 from here and save it:
>>http://www.microsoft.com/downloads/d...displaylang=en
>>
>>If you've done any printing, suggest you restart the system prior to
>>installing the update.
>>Otherwise, close the browser and any other open programs.
>>Now install msxml4-KB927978-enu.exe
>>Reboot.
>>
>>Did that get it installed ?
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Windscrapper wrote:
>>
>>
>>>I arrived at this news group because I was trying to resolve an apparent
>>>update failure. Read many threads about this and it's clear there's an
>>>ongoing problem. Decided to check update history - Update 925672 has failed
>>>66 times since it started on October 15th. Why would it even try when I
>>>don't have SQL??? Update 927978 has failed 45 times since 11/18. I don't
>>>even know what XML is or if I have it .... automatic updates ran daily
>>>because windows didn't shut down and I was away for a month. What files am I
>>>looking for and can I delete them? Sorry if this question isn't in right
>>>format for news group - 1st time for me
>>