Re: Updated from Microsoft and now MS can't find files

[Crossposted to Windows Update newsgroup]

Please state your current IE version full Windows version (e.g., WinXP SP3;
Vista SP1; Vista SP2 Beta) when posting to this newsgroup.

What "Optional" update are you referring to, Doug?

Is Automatic Updates enabled?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Doug Mc wrote:
> I heard about the hacker problem to IE7 today and ran a check for updates.
>
> Loaded the "Optional" update and got two errors:
>
> Both are "Windows can't find........"
>
> 1. 'C:\DOCUME~1\Doug\LOCALS~1\Temp\IE7-WindowsXP-x86-enu.exe'
>
> 2.
> 'http://oca.microsoft.com/resredir.aspx?SID=1966&jBucketTable=1&jBucket=7518 07071&LCID=1033&OS=5.1.2600.2.00010300.3.0'
>
> I can't find a way to get to Microsoft and get some help.
>
> Can anybody here help me out??
> Thanks,
> Doug

IE7 (as I mentioned), WinXP3....

I should have said "Custom" rather than Optional.
Yes, Automatic Updates in enabled.






"PA Bear [MS MVP]" <> wrote in message
news:...
> [Crossposted to Windows Update newsgroup]
>
> Please state your current IE version full Windows version (e.g., WinXP
> SP3; Vista SP1; Vista SP2 Beta) when posting to this newsgroup.
>
> What "Optional" update are you referring to, Doug?
>
> Is Automatic Updates enabled?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Doug Mc wrote:
>> I heard about the hacker problem to IE7 today and ran a check for
>> updates.
>>
>> Loaded the "Optional" update and got two errors:
>>
>> Both are "Windows can't find........"
>>
>> 1. 'C:\DOCUME~1\Doug\LOCALS~1\Temp\IE7-WindowsXP-x86-enu.exe'
>>
>> 2.
>> 'http://oca.microsoft.com/resredir.aspx?SID=1966&jBucketTable=1&jBucket=7518 07071&LCID=1033&OS=5.1.2600.2.00010300.3.0'
>>
>> I can't find a way to get to Microsoft and get some help.
>>
>> Can anybody here help me out??
>> Thanks,
>> Doug
>

CrystalBall© sez...

You may have a horked (dirty; bad; flawed) install of IE7. I suggest that
you...

1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
http://www.ie-vista.com/kbase2.html [Only use the Command
%windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
Programs!]

2a. Uninstall all toolbars and third-party Windows Themes (including Window
Blinds).

2b. Disable all Norton Add-ons, if applicable.

3. Reinstall IE7 EXACTLY per
http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10 &
#11; take note of #12, then STOP!

NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
installation source, not Automatic/Windows Update.

Or Direct Download link:
http://www.microsoft.com/downloads/d...0-081805b2f90b

Tip: Save the installer to your desktop, do not Run it.

4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
critical updates offered. If a "Root Certificates" update is listed in the
Optional category, install it to take full advantage of IE7's additional
security.

Also see:

IEBlog : IE7 (Un)Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx

What's New in Internet Explorer 7
http://msdn2.microsoft.com/en-us/library/ms649487.aspx

Release Notes
http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx

IEBlog: IE and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx
--
~PA Bear

Doug Mc wrote:
> IE7 (as I mentioned), WinXP3....
>
> I should have said "Custom" rather than Optional.
> Yes, Automatic Updates in enabled.
>
> "PA Bear [MS MVP]" wrote:
>> [Crossposted to Windows Update newsgroup]
>>
>> Please state your current IE version full Windows version (e.g., WinXP
>> SP3; Vista SP1; Vista SP2 Beta) when posting to this newsgroup.
>>
>> What "Optional" update are you referring to, Doug?
>>
>> Is Automatic Updates enabled?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Doug Mc wrote:
>>> I heard about the hacker problem to IE7 today and ran a check for
>>> updates.
>>>
>>> Loaded the "Optional" update and got two errors:
>>>
>>> Both are "Windows can't find........"
>>>
>>> 1. 'C:\DOCUME~1\Doug\LOCALS~1\Temp\IE7-WindowsXP-x86-enu.exe'
>>>
>>> 2.
>>> 'http://oca.microsoft.com/resredir.aspx?SID=1966&jBucketTable=1&jBucket=7518 07071&LCID=1033&OS=5.1.2600.2.00010300.3.0'
>>>
>>> I can't find a way to get to Microsoft and get some help.
>>>
>>> Can anybody here help me out??
>>> Thanks,
>>> Doug