Re: Updates Re-offered After Successful (?) Installations

Hi;

For the first laptop, I'd recommend you download the update and install it
offline. You can pick it up from here:
http://www.microsoft.com/downloads/d...displaylang=en

Note that this is the Full redistributable, so a bit larger than what MS
Update may have shown. Anyway, use that on the first laptop to install the
latest DirectX update.

For the second laptop, open RegEdit and browse down to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\HotFix\KB832483

If the item actually shows, check the right pane. I suspect the "Installed"
item has a value of something other than "1" on that system. And I suspect
that the SoftwareDistribution folder is full of items related to this
update.

Here's a first guess on getting this fixed. First, go to Add/Remove
Programs and if you see KB832483 listed there attempt to UNinstall it from
within the ARM applet. Whether that works or not, in RegEdit go back to
that section of the Registry (if it was ever there) and delete the whole
KB832483 section.

Now reboot into Safe Mode. Delete the C:Windows\SoftwareDistribution
folder. You will dump your AU/WU History, but that is no big deal. Check
your Windows folder, and if there is a sub-folder there named
"$NtUninstallKB832483$" then delete that. Empty the Recycle Bin. Rename
the C:\Windows\WindowsUpdate.LOG to C:\Windows\WindowsUpdateLOG.OLD.

Now boot back into Normal Mode, open IE and go to MS update, and do a Custom
scan. Unselect all the updates offered except for KB832483 and
download/install that one. If you see any errors, check the
WindowsUpdate.LOG file (a new one will be auto-created) and post back with
the error messages in that file. If you don't see any errors, Restart the
System, go back to the MS Update site, and again do a Custom Scan. Watch
that KB832483 is no longer offered. If it is not, go ahead with the other
updates. If it IS offered again, post back with that info and list what
non-MS applications (to include AV, malware, etc.) programs you have on that
second laptop.

HTH

--

....Sky

Tom "Sky" King
===========

In news:C0CDBAE5-8B65-4DB1-BE4F-,
Mark M Morse <> wrote:
> I have two laptops with Windows 2000 SP4.
>
> ----------------
>
> Laptop 1 has the following issue with the Microsoft Update site.
>
> I installed the "DirectX 9.0c End-User Runtime" update. This
> installation completes without incident, and the Update site history
> also shows that it is installed.
>
> However, whenever I manually scan for new updates, this same update is
> offered again.
>
> I ran "dxdiag" from the run box, and the dialog box shows that the
> current version is 7.0. So, I do not believe that this particular
> update is installing.
>
> This laptop is set to receive updates automatically, but the only
> time that the 9.0c version is offered is when I manually scan for
> updates at the Update site.
>
> ----------------
>
> Laptop 2 has the following issues with the Microsoft Update site.
>
> Three updates have been installed without incident, and the history at
> Microsoft Update displays that they are all installed.
>
> This laptop is also set to receive updates automatically.
>
> Everytime this laptop is connected to the Internet, the
> available-update(s) balloon appears along with the update icon in the
> system tray. Using the custom install, I see that the update which
> is ready to be installed is "MS Data Access Components" (KB832483).
>
> No sooner does this update installation complete when the update icon
> reappears in the system tray, and it always turns out to be the same
> update. I do not know whether this update is actually installing or
> not.
>
> Additionally, a manual scan for updates at Microsoft Update re-offers
> two more updates in addition to the one above: something to do with
> XML Core Services (KB924191) and a plug-n-play vulnerability
> (KB905749).
>
> These two latter updates also install without incident, and the
> history also shows their installation as successful. These two
> updates do not download automatically; they only show up during a
> manual scan for updates.
>
> I do not know if either of these updates are actually installed or
> not, either.
>
> What should I do to try resolve these re-offer issues, and how do I
> verify whether or not the updates (other than the DirectX 9.0c
> Runtime update) are actually installed?
>
> Thank you for any suggestions or information.
>
> ~ Mark