Re: User Profile

This doesn't sound like a Windows Mail problem.
Cross-posted to the newsgroup microsoft.public.windows.vista.general.

--
Gary VanderMolen [MS-MVP WLM]


"Kathybp" <> wrote in message news:%...
> When attempting to sign in as administrator, get message,"user profile
> service failed the log on..user profile cannot be loaded. This just started
> yesterday, however, my husband can sign on without a problem. When I go to
> user accnts area it asks for my password again and I get the same message.
> Please help me, anyone. Thanks in advance, Kathy
>

It's a corrupted user profile. A system restore might help, but more than
likely the user will need to create a new one for themselves, then transfer
their user data into it before deleting the old one.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Gary VanderMolen" <> wrote in message
news:...
> This doesn't sound like a Windows Mail problem.
> Cross-posted to the newsgroup microsoft.public.windows.vista.general.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Kathybp" <> wrote in message
> news:%...
>> When attempting to sign in as administrator, get message,"user profile
>> service failed the log on..user profile cannot be loaded. This just
>> started yesterday, however, my husband can sign on without a problem.
>> When I go to user accnts area it asks for my password again and I get the
>> same message. Please help me, anyone. Thanks in advance, Kathy

Rick, unable to do a restore for a new profile since it keeps asking for my
password and the same message appears. Any other ideas? I'm getting
desperate
--
kbp


"Rick Rogers" wrote:

> It's a corrupted user profile. A system restore might help, but more than
> likely the user will need to create a new one for themselves, then transfer
> their user data into it before deleting the old one.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Gary VanderMolen" <> wrote in message
> news:...
> > This doesn't sound like a Windows Mail problem.
> > Cross-posted to the newsgroup microsoft.public.windows.vista.general.
> >
> > --
> > Gary VanderMolen [MS-MVP WLM]
> >
> >
> > "Kathybp" <> wrote in message
> > news:%...
> >> When attempting to sign in as administrator, get message,"user profile
> >> service failed the log on..user profile cannot be loaded. This just
> >> started yesterday, however, my husband can sign on without a problem.
> >> When I go to user accnts area it asks for my password again and I get the
> >> same message. Please help me, anyone. Thanks in advance, Kathy
>
>

What about doing it from your husband's account? Or is his not an
administrator.

Have you tried logging in from Safe mode?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"kathybp" <> wrote in message
news:20782B90-B058-45B6-996A-...
> Rick, unable to do a restore for a new profile since it keeps asking for
> my
> password and the same message appears. Any other ideas? I'm getting
> desperate
> --
> kbp
>
>
> "Rick Rogers" wrote:
>
>> It's a corrupted user profile. A system restore might help, but more than
>> likely the user will need to create a new one for themselves, then
>> transfer
>> their user data into it before deleting the old one.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Gary VanderMolen" <> wrote in message
>> news:...
>> > This doesn't sound like a Windows Mail problem.
>> > Cross-posted to the newsgroup microsoft.public.windows.vista.general.
>> >
>> > --
>> > Gary VanderMolen [MS-MVP WLM]
>> >
>> >
>> > "Kathybp" <> wrote in message
>> > news:%...
>> >> When attempting to sign in as administrator, get message,"user profile
>> >> service failed the log on..user profile cannot be loaded. This just
>> >> started yesterday, however, my husband can sign on without a problem.
>> >> When I go to user accnts area it asks for my password again and I get
>> >> the
>> >> same message. Please help me, anyone. Thanks in advance, Kathy
>>
>>

My husband is not administrator, just me. Being a novice, how do I log on in
safe mode? I think I need a step by step manual.....eeeks

--
kbp


"Rick Rogers" wrote:

> What about doing it from your husband's account? Or is his not an
> administrator.
>
> Have you tried logging in from Safe mode?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "kathybp" <> wrote in message
> news:20782B90-B058-45B6-996A-...
> > Rick, unable to do a restore for a new profile since it keeps asking for
> > my
> > password and the same message appears. Any other ideas? I'm getting
> > desperate
> > --
> > kbp
> >
> >
> > "Rick Rogers" wrote:
> >
> >> It's a corrupted user profile. A system restore might help, but more than
> >> likely the user will need to create a new one for themselves, then
> >> transfer
> >> their user data into it before deleting the old one.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Gary VanderMolen" <> wrote in message
> >> news:...
> >> > This doesn't sound like a Windows Mail problem.
> >> > Cross-posted to the newsgroup microsoft.public.windows.vista.general.
> >> >
> >> > --
> >> > Gary VanderMolen [MS-MVP WLM]
> >> >
> >> >
> >> > "Kathybp" <> wrote in message
> >> > news:%...
> >> >> When attempting to sign in as administrator, get message,"user profile
> >> >> service failed the log on..user profile cannot be loaded. This just
> >> >> started yesterday, however, my husband can sign on without a problem.
> >> >> When I go to user accnts area it asks for my password again and I get
> >> >> the
> >> >> same message. Please help me, anyone. Thanks in advance, Kathy
> >>
> >>
>
>

Hi,

Hit F8 immediately after the initial system POST and just as Windows begins
to load, it should bring up a boot menu where you can select safe mode.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"kathybp" <> wrote in message
news:A8D75CE9-7360-490F-B7AB-...
> My husband is not administrator, just me. Being a novice, how do I log on
> in
> safe mode? I think I need a step by step manual.....eeeks
>
> --
> kbp
>
>
> "Rick Rogers" wrote:
>
>> What about doing it from your husband's account? Or is his not an
>> administrator.
>>
>> Have you tried logging in from Safe mode?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "kathybp" <> wrote in message
>> news:20782B90-B058-45B6-996A-...
>> > Rick, unable to do a restore for a new profile since it keeps asking
>> > for
>> > my
>> > password and the same message appears. Any other ideas? I'm getting
>> > desperate
>> > --
>> > kbp
>> >
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> It's a corrupted user profile. A system restore might help, but more
>> >> than
>> >> likely the user will need to create a new one for themselves, then
>> >> transfer
>> >> their user data into it before deleting the old one.
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Gary VanderMolen" <> wrote in message
>> >> news:...
>> >> > This doesn't sound like a Windows Mail problem.
>> >> > Cross-posted to the newsgroup
>> >> > microsoft.public.windows.vista.general.
>> >> >
>> >> > --
>> >> > Gary VanderMolen [MS-MVP WLM]
>> >> >
>> >> >
>> >> > "Kathybp" <> wrote in message
>> >> > news:%...
>> >> >> When attempting to sign in as administrator, get message,"user
>> >> >> profile
>> >> >> service failed the log on..user profile cannot be loaded. This
>> >> >> just
>> >> >> started yesterday, however, my husband can sign on without a
>> >> >> problem.
>> >> >> When I go to user accnts area it asks for my password again and I
>> >> >> get
>> >> >> the
>> >> >> same message. Please help me, anyone. Thanks in advance, Kathy
>> >>
>> >>
>>
>>

Please remove microsoft.public.windows.vista.mail from future posts.
I have removed it from this one.

--
Gary VanderMolen [MS-MVP WLM]


"Rick Rogers" <> wrote in message news:%...
> Hi,
>
> Hit F8 immediately after the initial system POST and just as Windows begins
> to load, it should bring up a boot menu where you can select safe mode.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "kathybp" <> wrote in message
> news:A8D75CE9-7360-490F-B7AB-...
>> My husband is not administrator, just me. Being a novice, how do I log on
>> in
>> safe mode? I think I need a step by step manual.....eeeks
>>
>> --
>> kbp
>>
>>
>> "Rick Rogers" wrote:
>>
>>> What about doing it from your husband's account? Or is his not an
>>> administrator.
>>>
>>> Have you tried logging in from Safe mode?
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Windows help - www.rickrogers.org
>>> My thoughts http://rick-mvp.blogspot.com
>>>
>>> "kathybp" <> wrote in message
>>> news:20782B90-B058-45B6-996A-...
>>> > Rick, unable to do a restore for a new profile since it keeps asking
>>> > for
>>> > my
>>> > password and the same message appears. Any other ideas? I'm getting
>>> > desperate
>>> > --
>>> > kbp
>>> >
>>> >
>>> > "Rick Rogers" wrote:
>>> >
>>> >> It's a corrupted user profile. A system restore might help, but more
>>> >> than
>>> >> likely the user will need to create a new one for themselves, then
>>> >> transfer
>>> >> their user data into it before deleting the old one.
>>> >>
>>> >> --
>>> >> Best of Luck,
>>> >>
>>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> >> http://mvp.support.microsoft.com/
>>> >> Windows help - www.rickrogers.org
>>> >> My thoughts http://rick-mvp.blogspot.com
>>> >>
>>> >> "Gary VanderMolen" <> wrote in message
>>> >> news:...
>>> >> > This doesn't sound like a Windows Mail problem.
>>> >> > Cross-posted to the newsgroup
>>> >> > microsoft.public.windows.vista.general.
>>> >> >
>>> >> > --
>>> >> > Gary VanderMolen [MS-MVP WLM]
>>> >> >
>>> >> >
>>> >> > "Kathybp" <> wrote in message
>>> >> > news:%...
>>> >> >> When attempting to sign in as administrator, get message,"user
>>> >> >> profile
>>> >> >> service failed the log on..user profile cannot be loaded. This
>>> >> >> just
>>> >> >> started yesterday, however, my husband can sign on without a
>>> >> >> problem.
>>> >> >> When I go to user accnts area it asks for my password again and I
>>> >> >> get
>>> >> >> the
>>> >> >> same message. Please help me, anyone. Thanks in advance, Kathy
>>> >>
>>> >>
>>>
>>>
>

Rick,
Thanks to you safe mode worked........ restored back several days and I was
able to sign into windows with my password. Now I'll try setting up a
standard account for me also. At least I now know more than I did before.
Thank you again. Kathy
--
kbp


"Rick Rogers" wrote:

> Hi,
>
> Hit F8 immediately after the initial system POST and just as Windows begins
> to load, it should bring up a boot menu where you can select safe mode.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "kathybp" <> wrote in message
> news:A8D75CE9-7360-490F-B7AB-...
> > My husband is not administrator, just me. Being a novice, how do I log on
> > in
> > safe mode? I think I need a step by step manual.....eeeks
> >
> > --
> > kbp
> >
> >
> > "Rick Rogers" wrote:
> >
> >> What about doing it from your husband's account? Or is his not an
> >> administrator.
> >>
> >> Have you tried logging in from Safe mode?
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "kathybp" <> wrote in message
> >> news:20782B90-B058-45B6-996A-...
> >> > Rick, unable to do a restore for a new profile since it keeps asking
> >> > for
> >> > my
> >> > password and the same message appears. Any other ideas? I'm getting
> >> > desperate
> >> > --
> >> > kbp
> >> >
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> It's a corrupted user profile. A system restore might help, but more
> >> >> than
> >> >> likely the user will need to create a new one for themselves, then
> >> >> transfer
> >> >> their user data into it before deleting the old one.
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Gary VanderMolen" <> wrote in message
> >> >> news:...
> >> >> > This doesn't sound like a Windows Mail problem.
> >> >> > Cross-posted to the newsgroup
> >> >> > microsoft.public.windows.vista.general.
> >> >> >
> >> >> > --
> >> >> > Gary VanderMolen [MS-MVP WLM]
> >> >> >
> >> >> >
> >> >> > "Kathybp" <> wrote in message
> >> >> > news:%...
> >> >> >> When attempting to sign in as administrator, get message,"user
> >> >> >> profile
> >> >> >> service failed the log on..user profile cannot be loaded. This
> >> >> >> just
> >> >> >> started yesterday, however, my husband can sign on without a
> >> >> >> problem.
> >> >> >> When I go to user accnts area it asks for my password again and I
> >> >> >> get
> >> >> >> the
> >> >> >> same message. Please help me, anyone. Thanks in advance, Kathy
> >> >>
> >> >>
> >>
> >>
>
>

You're welcome.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"kathybp" <> wrote in message
news:E138B8EB-3201-4FC2-A26F-...
> Rick,
> Thanks to you safe mode worked........ restored back several days and I
> was
> able to sign into windows with my password. Now I'll try setting up a
> standard account for me also. At least I now know more than I did before.
> Thank you again. Kathy
> --
> kbp
>
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Hit F8 immediately after the initial system POST and just as Windows
>> begins
>> to load, it should bring up a boot menu where you can select safe mode.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "kathybp" <> wrote in message
>> news:A8D75CE9-7360-490F-B7AB-...
>> > My husband is not administrator, just me. Being a novice, how do I log
>> > on
>> > in
>> > safe mode? I think I need a step by step manual.....eeeks
>> >
>> > --
>> > kbp
>> >
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> What about doing it from your husband's account? Or is his not an
>> >> administrator.
>> >>
>> >> Have you tried logging in from Safe mode?
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "kathybp" <> wrote in message
>> >> news:20782B90-B058-45B6-996A-...
>> >> > Rick, unable to do a restore for a new profile since it keeps asking
>> >> > for
>> >> > my
>> >> > password and the same message appears. Any other ideas? I'm
>> >> > getting
>> >> > desperate
>> >> > --
>> >> > kbp
>> >> >
>> >> >
>> >> > "Rick Rogers" wrote:
>> >> >
>> >> >> It's a corrupted user profile. A system restore might help, but
>> >> >> more
>> >> >> than
>> >> >> likely the user will need to create a new one for themselves, then
>> >> >> transfer
>> >> >> their user data into it before deleting the old one.
>> >> >>
>> >> >> --
>> >> >> Best of Luck,
>> >> >>
>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> http://mvp.support.microsoft.com/
>> >> >> Windows help - www.rickrogers.org
>> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >>
>> >> >> "Gary VanderMolen" <> wrote in message
>> >> >> news:...
>> >> >> > This doesn't sound like a Windows Mail problem.
>> >> >> > Cross-posted to the newsgroup
>> >> >> > microsoft.public.windows.vista.general.
>> >> >> >
>> >> >> > --
>> >> >> > Gary VanderMolen [MS-MVP WLM]
>> >> >> >
>> >> >> >
>> >> >> > "Kathybp" <> wrote in message
>> >> >> > news:%...
>> >> >> >> When attempting to sign in as administrator, get message,"user
>> >> >> >> profile
>> >> >> >> service failed the log on..user profile cannot be loaded. This
>> >> >> >> just
>> >> >> >> started yesterday, however, my husband can sign on without a
>> >> >> >> problem.
>> >> >> >> When I go to user accnts area it asks for my password again and
>> >> >> >> I
>> >> >> >> get
>> >> >> >> the
>> >> >> >> same message. Please help me, anyone. Thanks in advance, Kathy
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>

Hi Gary,

I continued cross-posting to .mail as kathybp was using the web interface,
so it was impossible to discern whether she was coming in through the
vista.mail group where this thread originated or if she had migrated to the
vista.general group (which I doubt as she likely had no idea of my
crossposting from there). As the issue is resolved, this thread should end
now.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Gary VanderMolen" <> wrote in message
news:evHk$...
> Please remove microsoft.public.windows.vista.mail from future posts.
> I have removed it from this one.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Rick Rogers" <> wrote in message
> news:%...
>> Hi,
>>
>> Hit F8 immediately after the initial system POST and just as Windows
>> begins to load, it should bring up a boot menu where you can select safe
>> mode.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "kathybp" <> wrote in message
>> news:A8D75CE9-7360-490F-B7AB-...
>>> My husband is not administrator, just me. Being a novice, how do I log
>>> on in
>>> safe mode? I think I need a step by step manual.....eeeks
>>>
>>> --
>>> kbp
>>>
>>>
>>> "Rick Rogers" wrote:
>>>
>>>> What about doing it from your husband's account? Or is his not an
>>>> administrator.
>>>>
>>>> Have you tried logging in from Safe mode?
>>>>
>>>> --
>>>> Best of Luck,
>>>>
>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>> http://mvp.support.microsoft.com/
>>>> Windows help - www.rickrogers.org
>>>> My thoughts http://rick-mvp.blogspot.com
>>>>
>>>> "kathybp" <> wrote in message
>>>> news:20782B90-B058-45B6-996A-...
>>>> > Rick, unable to do a restore for a new profile since it keeps asking
>>>> > for
>>>> > my
>>>> > password and the same message appears. Any other ideas? I'm getting
>>>> > desperate
>>>> > --
>>>> > kbp
>>>> >
>>>> >
>>>> > "Rick Rogers" wrote:
>>>> >
>>>> >> It's a corrupted user profile. A system restore might help, but more
>>>> >> than
>>>> >> likely the user will need to create a new one for themselves, then
>>>> >> transfer
>>>> >> their user data into it before deleting the old one.
>>>> >>
>>>> >> --
>>>> >> Best of Luck,
>>>> >>
>>>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>> >> http://mvp.support.microsoft.com/
>>>> >> Windows help - www.rickrogers.org
>>>> >> My thoughts http://rick-mvp.blogspot.com
>>>> >>
>>>> >> "Gary VanderMolen" <> wrote in message
>>>> >> news:...
>>>> >> > This doesn't sound like a Windows Mail problem.
>>>> >> > Cross-posted to the newsgroup
>>>> >> > microsoft.public.windows.vista.general.
>>>> >> >
>>>> >> > --
>>>> >> > Gary VanderMolen [MS-MVP WLM]
>>>> >> >
>>>> >> >
>>>> >> > "Kathybp" <> wrote in message
>>>> >> > news:%...
>>>> >> >> When attempting to sign in as administrator, get message,"user
>>>> >> >> profile
>>>> >> >> service failed the log on..user profile cannot be loaded. This
>>>> >> >> just
>>>> >> >> started yesterday, however, my husband can sign on without a
>>>> >> >> problem.
>>>> >> >> When I go to user accnts area it asks for my password again and I
>>>> >> >> get
>>>> >> >> the
>>>> >> >> same message. Please help me, anyone. Thanks in advance, Kathy
>>>> >>
>>>> >>
>>>>
>>>>
>>