Re: V5 update not working (XPproSR2)

"Al Iguana",

Try this:

1. Click Start
2. Click Run
3. type cmd
4. Click OK
5. When the command window opens, go back to the root directory by typing:
cd \ <Enter> <-This means type the enter key, not typing out the word enter
with arrows.
6. Now that you are at the C:\> prompt, type: notepad regdlls.cmd <Enter>
7. Click Yes to creating a new file.
8. When notepad opens, copy the following text into the notepad:
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
9. Save this file, and exit.
10. Back at the command prompt, type: regdlls.cmd <Enter>
11. Close the command prompt, by typing: exit <Enter>

Try accessing Windows Update again with a new browser and let us know how
this goes.

Sincerely,

Pat Walters [MSFT]

"Al Iguana" <Al > wrote in message
news:51C851B0-736A-4A76-AE00-...
> I've upgraded to SP2, and now Windows Update v5 doesn't work. I click the
> link to check for updates, get the green progress bar... and thats it. It
> sits like that for hours.
>
> I've followed suggestions on other sites about deleting iuct.dll and
> iuctengine.dll. When I went back to v5, it downloaded the latest update
> software. But still the same thing, the green bar just sits there.
>
> I've looked in the log and found this, means nothing to me but may help
> someone in working out what is going on:
>
> 2004-12-12 11:30:19-0000 724 70c
> WU client add update {76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search
> result
> 2004-12-12 11:30:19-0000 724 70c
> WU client add update {8992C33E-AB76-4DFB-9AF0-0FD471338F32}.100 to search
> result
> 2004-12-12 11:30:19-0000 724 70c
> WU client found 2 updates and 10 categories in search
> 2004-12-12 11:30:19-0000 724 70c
> WU client finished Searching for update
> 2004-12-12 11:30:19-0000 724 70c
> WU client calls back to search call WindowsUpdate with code Call complete
> and error 0
> 2004-12-12 11:30:19-0000 724 70c
> WU client completed and deleted call
{E28205E8-E9F2-4BE9-B0EF-0A4911190C85}
> 2004-12-12 11:30:20-0000 2172 880
> Category is missing localized properties, hr=8024001D
> 2004-12-12 11:30:20-0000 2172 880
> Bad category ebfc1fc5-71a4-4f7b-9aca-3b9a503104a0 returned by the service.
> 2004-12-12 11:30:24-0000 724 70c
> REPORT EVENT: {9C9AB371-4DA3-43F3-B753-BC5591EA4880} 117
> 2004-12-12 11:30:19-0000 1 147 101 {00000000-0000-0000-0000-000000000000}
0 0
> WindowsUpdate Success Software Synchronization
> Agent has finished detecting items.
>
> It looks as if the updater is finding items, but then there is an error
> which stops them being displayed in IE. Anyone got any suggestions?

thanks, I tried that before I posted. Actually I found a fix for it online,
seems it working for most people who can't access the v5 site. Apparently,
Winupdate is caching bad data (or data from a previous OS if you've
upgraded). Here is the fix:

1) Open Notepad

2) Cut/paste the following into it:

net.exe stop wuauserv
cd /d %windir%
rd /s softwaredistribution
REGSVR32 C:\WINDOWS\system32\wuapi.dll
REGSVR32 C:\WINDOWS\system32\wuaueng.dll
REGSVR32 C:\WINDOWS\system32\wucltui.dll
REGSVR32 C:\WINDOWS\system32\wups.dll
REGSVR32 C:\WINDOWS\system32\msxml3.dll
net.exe start wuauserv

3) save to C: as wu5fix.bat

4) Open up Start>Accessories>Command Prompt

5) cd .. cd .. until your prompt says c:

6) type wu5fix

7) Type Y if asked.

8) Now shut down the command box, fire up IE and hit tools>windows update

9) now it should work

(for anyone else trying this, please be aware that these instructions are
for XPhome - on XPpro the wuapi.dll etc are in c:\winnt\system32\)

Windows cleared the cache and now v5 works perfectly. You may want to give
this script to anyone else who has the same problem. (I didn't make it, I
found it online, so I take no credit for it whatsoever. Just passing on the
info)

Thanks!

Al Iguana wrote:

> thanks, I tried that before I posted. Actually I found a fix for it online,
> seems it working for most people who can't access the v5 site. Apparently,
> Winupdate is caching bad data (or data from a previous OS if you've
> upgraded). Here is the fix:
>
> 1) Open Notepad
>
> 2) Cut/paste the following into it:
>
> net.exe stop wuauserv
> cd /d %windir%
> rd /s softwaredistribution
> REGSVR32 C:\WINDOWS\system32\wuapi.dll
> REGSVR32 C:\WINDOWS\system32\wuaueng.dll
> REGSVR32 C:\WINDOWS\system32\wucltui.dll
> REGSVR32 C:\WINDOWS\system32\wups.dll
> REGSVR32 C:\WINDOWS\system32\msxml3.dll
> net.exe start wuauserv
>
> (snip)
> (for anyone else trying this, please be aware that these instructions are
> for XPhome - on XPpro the wuapi.dll etc are in c:\winnt\system32\)
Hi

Actually, it is normal for WinXP Pro to have it's windows folder as
C:\Windows\ (Usually you got C:\Winnt\ only if you have upgraded from
NT/Win2k)

Here is a version of the batch file that uses environment variables
also for the placement of the Windows folder, so the batch file will
work without modifications regardless of OS path (I have changed it
to be totally unattended as well):


--------------------8<----------------------
net.exe stop wuauserv
cd /d %windir%
rd /s /q softwaredistribution
regsvr32.exe /s %windir%\system32\wuapi.dll
regsvr32.exe /s %windir%\system32\wuaueng.dll
regsvr32.exe /s %windir%\system32\wucltui.dll
regsvr32.exe /s %windir%\system32\wups.dll
regsvr32.exe /s %windir%\system32\msxml3.dll
net.exe start wuauserv
--------------------8<----------------------


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

"Torgeir Bakken (MVP)" wrote:
> Actually, it is normal for WinXP Pro to have it's windows folder as
> C:\Windows\ (Usually you got C:\Winnt\ only if you have upgraded from
> NT/Win2k)

ah, yes, I upgraded from 2000. Sorry about that.

> Here is a version of the batch file that uses environment variables
> also for the placement of the Windows folder, so the batch file will
> work without modifications regardless of OS path (I have changed it
> to be totally unattended as well):
>
>
> --------------------8<----------------------
> net.exe stop wuauserv
> cd /d %windir%
> rd /s /q softwaredistribution
> regsvr32.exe /s %windir%\system32\wuapi.dll
> regsvr32.exe /s %windir%\system32\wuaueng.dll
> regsvr32.exe /s %windir%\system32\wucltui.dll
> regsvr32.exe /s %windir%\system32\wups.dll
> regsvr32.exe /s %windir%\system32\msxml3.dll
> net.exe start wuauserv
> --------------------8<----------------------

Even better. Thank you very much!

It's very nice of you to write how to do this and how to do that! But for an
idiot as me it would be nice to know in wich folder to save it and under what
name; exp. ????.txt

"Al Iguana" wrote:

>
>
> "Torgeir Bakken (MVP)" wrote:
> > Actually, it is normal for WinXP Pro to have it's windows folder as
> > C:\Windows\ (Usually you got C:\Winnt\ only if you have upgraded from
> > NT/Win2k)
>
> ah, yes, I upgraded from 2000. Sorry about that.
>
> > Here is a version of the batch file that uses environment variables
> > also for the placement of the Windows folder, so the batch file will
> > work without modifications regardless of OS path (I have changed it
> > to be totally unattended as well):
> >
> >
> > --------------------8<----------------------
> > net.exe stop wuauserv
> > cd /d %windir%
> > rd /s /q softwaredistribution
> > regsvr32.exe /s %windir%\system32\wuapi.dll
> > regsvr32.exe /s %windir%\system32\wuaueng.dll
> > regsvr32.exe /s %windir%\system32\wucltui.dll
> > regsvr32.exe /s %windir%\system32\wups.dll
> > regsvr32.exe /s %windir%\system32\msxml3.dll
> > net.exe start wuauserv
> > --------------------8<----------------------
>
> Even better. Thank you very much!