Hi;
Did it say not verified or not Activated?
What happens if she clicks the Activate Windows entry? She should be online
when she does that.
Assuming that works or reports Already Activated, what happens when she goes
to this site (
http://www.microsoft.com/genuine/def...displaylang=en)
and clicks the Validate Windows button?
In either case, make careful notes of any non-positive messages you see on
the screeen. By all means check out the resources that Jupiter posted. If
all that fails, try to contact the person that sold the computer. Last, use
the phone number in the "Contact Us" list on almost every MS website, and
discuss your options with those folks. They will often be understanding and
helpful.
--
....Sky
Tom "Sky" King
===========
In news:3E25B0C8-D2ED-40C0-A53E-,
nascarpapa53 <> wrote:
> My daughter bought a computer @ a computer show with XP pro on it.
> She went to MS to update and it said her xp wasn't verified. What is
> going to happen now, will her OS quit working or what? Does she have
> time to get a new OS before it all crashes will she be able to
> recover her files??