RE: Vista and Norton Security

http://service1.symantec.com/SUPPORT...05033108162039

I have 2 suggestions:
1. Use the above Norton Removal tool.
2. Install Avast via link below.

http://www.avast.com/eng/download-avast-home.html

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at any
one time..
Conflicts may occur if you have more than 1(one).

--
Mad Mike


"Kickin' Ass & Takin' Names" wrote:

> I'm submitting this problem to Symantec but thought I'd post it here
> to see if anyone has any suggestions.
>
> I'm setting up a new computer that came loaded with Norton Internet
> Security Suite. Everything has set up fine -- loaded my applications,
> imported files from my old computer (documents, spreadsheets,
> websites, etc.) -- however -- when I run Norton update I get an error.
>
> I run Norton's Live Update and the system downloads and installs
> several updates, however, it will not install the updated virus
> applications. Norton then asks me to connect to their tech support
> for a live chat to fix the problem. When I try that, my system hangs
> up and the Norton tech support application will not load -- I have to
> restart the machine to get out of the application. Meanwhile, virus
> definitions still have not updated.
>
> Two days ago, when I tried to update Norton, I was able to go to live
> chat and the tech told me they had a patch that would be released in
> 24 hours but now I can't even connect to their live chat.
>
>
> Norton 2009, Vista with SP 1.
>
> Thanks for any suggestions.
>
>

I fully agree to remove Norton Internet Security..........it is a hassle
program
But if Avast Anti Virus is installed does this have a Firewall as well or
are we stuck with Windows firewall?
I prefer Comodo Internet Security: http://www.comodo.com/ , they have both
on board.

"Mick Murphy" <> wrote in message
news:2D4A0167-5547-4600-B767-...
> http://service1.symantec.com/SUPPORT...05033108162039
>
> I have 2 suggestions:
> 1. Use the above Norton Removal tool.
> 2. Install Avast via link below.
>
> http://www.avast.com/eng/download-avast-home.html
>
> Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
> FREE, auto-updating, and a low resources user of your computer.
> And, only have 1(one) Anti-Virus installed / running on your computer at
> any
> one time..
> Conflicts may occur if you have more than 1(one).
>
> --
> Mad Mike
>
>
> "Kickin' Ass & Takin' Names" wrote:
>
>> I'm submitting this problem to Symantec but thought I'd post it here
>> to see if anyone has any suggestions.
>>
>> I'm setting up a new computer that came loaded with Norton Internet
>> Security Suite. Everything has set up fine -- loaded my applications,
>> imported files from my old computer (documents, spreadsheets,
>> websites, etc.) -- however -- when I run Norton update I get an error.
>>
>> I run Norton's Live Update and the system downloads and installs
>> several updates, however, it will not install the updated virus
>> applications. Norton then asks me to connect to their tech support
>> for a live chat to fix the problem. When I try that, my system hangs
>> up and the Norton tech support application will not load -- I have to
>> restart the machine to get out of the application. Meanwhile, virus
>> definitions still have not updated.
>>
>> Two days ago, when I tried to update Norton, I was able to go to live
>> chat and the tech told me they had a patch that would be released in
>> 24 hours but now I can't even connect to their live chat.
>>
>>
>> Norton 2009, Vista with SP 1.
>>
>> Thanks for any suggestions.
>>
>>

Avast is an Anti-Virus, with some Anti-Malware protection as well; but no
Firewall.
But, I like Windows Firewall.

It is what suits each of us; through our experimenting.

But, I think we all agree on no to Norton, Trend or McAfee.
--
Mad Mike


"Kabuki" wrote:

> I fully agree to remove Norton Internet Security..........it is a hassle
> program
> But if Avast Anti Virus is installed does this have a Firewall as well or
> are we stuck with Windows firewall?
> I prefer Comodo Internet Security: http://www.comodo.com/ , they have both
> on board.
>
> "Mick Murphy" <> wrote in message
> news:2D4A0167-5547-4600-B767-...
> > http://service1.symantec.com/SUPPORT...05033108162039
> >
> > I have 2 suggestions:
> > 1. Use the above Norton Removal tool.
> > 2. Install Avast via link below.
> >
> > http://www.avast.com/eng/download-avast-home.html
> >
> > Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
> > FREE, auto-updating, and a low resources user of your computer.
> > And, only have 1(one) Anti-Virus installed / running on your computer at
> > any
> > one time..
> > Conflicts may occur if you have more than 1(one).
> >
> > --
> > Mad Mike
> >
> >
> > "Kickin' Ass & Takin' Names" wrote:
> >
> >> I'm submitting this problem to Symantec but thought I'd post it here
> >> to see if anyone has any suggestions.
> >>
> >> I'm setting up a new computer that came loaded with Norton Internet
> >> Security Suite. Everything has set up fine -- loaded my applications,
> >> imported files from my old computer (documents, spreadsheets,
> >> websites, etc.) -- however -- when I run Norton update I get an error.
> >>
> >> I run Norton's Live Update and the system downloads and installs
> >> several updates, however, it will not install the updated virus
> >> applications. Norton then asks me to connect to their tech support
> >> for a live chat to fix the problem. When I try that, my system hangs
> >> up and the Norton tech support application will not load -- I have to
> >> restart the machine to get out of the application. Meanwhile, virus
> >> definitions still have not updated.
> >>
> >> Two days ago, when I tried to update Norton, I was able to go to live
> >> chat and the tech told me they had a patch that would be released in
> >> 24 hours but now I can't even connect to their live chat.
> >>
> >>
> >> Norton 2009, Vista with SP 1.
> >>
> >> Thanks for any suggestions.
> >>
> >>

http://www.snapfiles.com/get/avast.html

Here is another link for it.
Are you downloading it and saving the .exe file to your Desktop, and double
clicking on it to install it from there ?
That is the way I install anything.
--
Mad Mike


"Kickin' Ass & Takin' Names" wrote:

> On Jan 23, 1:12 am, Mick Murphy <MickMur...@discussions.microsoft.com>
> wrote:
> > http://service1.symantec.com/SUPPORT...d/200503310816...
> >
> > I have 2 suggestions:
> > 1. Use the above Norton Removal tool.
> > 2. Install Avast via link below.
> >
> > http://www.avast.com/eng/download-avast-home.html
> >
> > Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
> > FREE, auto-updating, and a low resources user of your computer.
> > And, only have 1(one) Anti-Virus installed / running on your computer at any
> > one time..
> > Conflicts may occur if you have more than 1(one).
> >
> > --
> > Mad Mike
> >
> > "Kickin' Ass & Takin' Names" wrote:
> >
> >
> >
> > > I'm submitting this problem to Symantec but thought I'd post it here
> > > to see if anyone has any suggestions.
> >
> > > I'm setting up a new computer that came loaded with Norton Internet
> > > Security Suite. Everything has set up fine -- loaded my applications,
> > > imported files from my old computer (documents, spreadsheets,
> > > websites, etc.) -- however -- when I run Norton update I get an error.
> >
> > > I run Norton's Live Update and the system downloads and installs
> > > several updates, however, it will not install the updated virus
> > > applications. Norton then asks me to connect to their tech support
> > > for a live chat to fix the problem. When I try that, my system hangs
> > > up and the Norton tech support application will not load -- I have to
> > > restart the machine to get out of the application. Meanwhile, virus
> > > definitions still have not updated.
> >
> > > Two days ago, when I tried to update Norton, I was able to go to live
> > > chat and the tech told me they had a patch that would be released in
> > > 24 hours but now I can't even connect to their live chat.
> >
> > > Norton 2009, Vista with SP 1.
> >
> > > Thanks for any suggestions.- Hide quoted text -
> >
> > - Show quoted text -
>
> Okay -- I ran the Norton removal tool and removed Norton.
>
> Then, I downloaded Avast free anti-virus software.
>
> When I try to install it, I get an error message -- file is corrupted,
> clear your cache and try again.
>
> I cleared the cache and downloaded again.
>
> File is corrupted.
>
> Tried again with same results.
>
> Now what?
>
>
>

One other thing, I never use Download.com for anything.
I just noticed that it is the prominent download link for it at Avast.
I always use the software company's server link, if possible.
--
Mad Mike


"Kickin' Ass & Takin' Names" wrote:

> On Jan 23, 1:12 am, Mick Murphy <MickMur...@discussions.microsoft.com>
> wrote:
> > http://service1.symantec.com/SUPPORT...d/200503310816...
> >
> > I have 2 suggestions:
> > 1. Use the above Norton Removal tool.
> > 2. Install Avast via link below.
> >
> > http://www.avast.com/eng/download-avast-home.html
> >
> > Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
> > FREE, auto-updating, and a low resources user of your computer.
> > And, only have 1(one) Anti-Virus installed / running on your computer at any
> > one time..
> > Conflicts may occur if you have more than 1(one).
> >
> > --
> > Mad Mike
> >
> > "Kickin' Ass & Takin' Names" wrote:
> >
> >
> >
> > > I'm submitting this problem to Symantec but thought I'd post it here
> > > to see if anyone has any suggestions.
> >
> > > I'm setting up a new computer that came loaded with Norton Internet
> > > Security Suite. Everything has set up fine -- loaded my applications,
> > > imported files from my old computer (documents, spreadsheets,
> > > websites, etc.) -- however -- when I run Norton update I get an error.
> >
> > > I run Norton's Live Update and the system downloads and installs
> > > several updates, however, it will not install the updated virus
> > > applications. Norton then asks me to connect to their tech support
> > > for a live chat to fix the problem. When I try that, my system hangs
> > > up and the Norton tech support application will not load -- I have to
> > > restart the machine to get out of the application. Meanwhile, virus
> > > definitions still have not updated.
> >
> > > Two days ago, when I tried to update Norton, I was able to go to live
> > > chat and the tech told me they had a patch that would be released in
> > > 24 hours but now I can't even connect to their live chat.
> >
> > > Norton 2009, Vista with SP 1.
> >
> > > Thanks for any suggestions.- Hide quoted text -
> >
> > - Show quoted text -
>
> Okay -- I ran the Norton removal tool and removed Norton.
>
> Then, I downloaded Avast free anti-virus software.
>
> When I try to install it, I get an error message -- file is corrupted,
> clear your cache and try again.
>
> I cleared the cache and downloaded again.
>
> File is corrupted.
>
> Tried again with same results.
>
> Now what?
>
>
>

On Fri, 23 Jan 2009 02:53:45 -0800 (PST), "Kickin' Ass & Takin' Names"
<> wrote:

>On Jan 23, 1:12*am, Mick Murphy <MickMur...@discussions.microsoft.com>
>wrote:
>> http://service1.symantec.com/SUPPORT...d/200503310816...
>>
>> I have 2 suggestions:
>> 1. Use the above Norton Removal tool.
>> 2. Install Avast via link below.
>>
>> http://www.avast.com/eng/download-avast-home.html
>>
>> Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
>> FREE, auto-updating, and a low resources user of your computer.
>> And, only have 1(one) Anti-Virus installed / running on your computer at any
>> one time..
>> Conflicts may occur if you have more than 1(one).
>>
>> --
>> Mad Mike
>>
>> "Kickin' Ass & Takin' Names" wrote:
>>
>>
>>
>> > I'm submitting this problem to Symantec but thought I'd post it here
>> > to see if anyone has any suggestions.
>>
>> > I'm setting up a new computer that came loaded with Norton Internet
>> > Security Suite. *Everything has set up fine -- loaded my applications,
>> > imported files from my old computer (documents, spreadsheets,
>> > websites, etc.) -- however -- when I run Norton update I get an error.
>>
>> > I run Norton's Live Update and the system downloads and installs
>> > several updates, however, it will not install the updated virus
>> > applications. *Norton then asks me to connect to their tech support
>> > for a live chat to fix the problem. *When I try that, my system hangs
>> > up and the Norton tech support application will not load -- I have to
>> > restart the machine to get out of the application. *Meanwhile, virus
>> > definitions still have not updated.
>>
>> > Two days ago, when I tried to update Norton, I was able to go to live
>> > chat and the tech told me they had a patch that would be released in
>> > 24 hours but now I can't even connect to their live chat.
>>
>> > Norton 2009, Vista with SP 1.
>>
>> > Thanks for any suggestions.- Hide quoted text -
>>
>> - Show quoted text -
>
>Okay -- I ran the Norton removal tool and removed Norton.
>
>Then, I downloaded Avast free anti-virus software.
>
>When I try to install it, I get an error message -- file is corrupted,
>clear your cache and try again.
>
>I cleared the cache and downloaded again.
>
>File is corrupted.
>
>Tried again with same results.
>
>Now what?
>

You might have remnants of Norton left on your system .