ace61375 wrote:
>
> info about computer
> model hewlett packard
> model hp pavillion dv6700 notebook pc
> processor amd turion 64 x2 mobile tchnology tl-60
> ram 3.00 gb
> 32 bit os
> service pack 2
>
> many have had this problem i have had it for about a month and i need
> my drive so please any ideas...
> the burner is not read at all it does not show up in my omputer and in
> the device manager nowhere...i already tried the upper lower filter crap
> and restarted the computer and it worked but the following day i tried
> to use it and it never worked again...i downloaded microsoft fixit but
> it didnt do any good it just blocks off itunes from using my burner but
> it still isnt read...in wmp11 it says connect a burner then restart...
> the good thing is that the drive opens to put a cd but it really doesnt
> do anything becuase it is not read
Check in the BIOS - is the optical drive seen there? If not, it has died or
the connection on the motherboard is bad. If the drive is seen, boot the
computer with a Linux Live CD like Knoppix to see how the burner behaves
under Linux. If it can't boot Linux and/or otherwise doesn't behave, replace
the drive.
Another thing to try since this is a laptop is to remove the drive and then
replace it. Sometimes laptop optical drives become slightly displaced with
daily use of the machine.
If none of the above avails, you'll need to replace the drive.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ
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