RE: VISTA FAX sending issues

I get the "DATA IS INVALID" when i try to fax any attachment (pdf, word, gif,
jpeg)...but not when I simply fill out the cover letter. So it has to do
with the attachment. Any ideas?
JOHN

"Mitch" wrote:

> Of the three situations where faxes can be sent using Vista Fax &
> Scan, two do not work for me. I am using VISTA Business. The
> situations are:
>
> A/ In trying to forward a fax..
>
> Details:
>
> 1) I open Vista Fax & Scan
> 2) I open a fax within the "Inbox".
> 3) I then select "Forward as a Fax".
> 4) In the "To" window I enter a phone number in the format
> xxx-xxx-xxxx.
>
> 5) I put some text in the message sectionessage
> 6) I then click on "send".
>
> I get an error message that says "The message could not be sent. The
> parameter is incorrect."
>
> B/ In trying to originate a Fax from within Vista Fax & Scan..
>
> 1) I open Vista Fax & Scan
> 2) I click on "New Fax"
> 3) I fill in the subject
> 4) I enter the phone number in the " To" window in the format
> xxx-xxx-xxxx.
>
> 5) I put some text in the message section.
> 6) I click on "send"
>
> I get an error message that says: "The message could not be sent. The
> data is invalid."
>
>
> Note: The third way of sending a FAX is from the a document
> (File/print/fax). This I am able to do. For example, if I create a
> document in Word, and from the "Print" menu I select "fax", what
> appears to be the VISTA FAX & Scan send-screen opens, and I fill it in
> as above and send without difficulty.
>
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