Re: VOICE CONVERSATION problem

Greetings Gino,

A number of issues could be causing this. Firstly, both you and her should make sure that
you're using the latest MSN Messenger (6.1) from:
http://messenger.msn.com/Download

Secondly, make sure both of you have gone through the Audio Tuning Wizard recently (click the
Tools menu in Messenger and choose Audio Tuning Wizard).

Thirdly, it may be that her connection is NAT'd (that is, the public IP address is shared
between more then one person). If it is, the voice conversation won't be able to be
established unless the NAT supports Universal Plug and Play (UPnP). If she's using some type
of router device or software to "share" internet access, depending on the type, it may be
possible to upgrade it to support UPnP. However, if it's her ISP that is NATing the
connection (quite common outside the US), there isn't much you can do. Although MSN Messenger
6.1 can get around some of these issues, it simply may not work.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Gino" <> wrote in message
news:035801c39c2a$a6d8ee60$...
> I've tried using the audio conversation feature of the
> latest MSN messenger. It works with every friend I've
> tried it with (people from US mostly), except one. She's
> based in Thailand. When I try to invite her to an audio
> conversation, she accepts, the screen says we're
> connected, then after a couple of seconds, it says the
> audio conversation has ben disconnected or something. I'm
> quite sure her mic and earphones are working though.
>
> Does anybody have any idea on how to fix this? Quite
> clueless on what to do.
>
> Thanks!

Thanks Jonathan, will try doing all these. I'll keep you
posted on what happens. Thanks again!

>-----Original Message-----
>Greetings Gino,
>
>A number of issues could be causing this. Firstly, both
you and her should make sure that
>you're using the latest MSN Messenger (6.1) from:
>http://messenger.msn.com/Download
>
>Secondly, make sure both of you have gone through the
Audio Tuning Wizard recently (click the
>Tools menu in Messenger and choose Audio Tuning Wizard).
>
>Thirdly, it may be that her connection is NAT'd (that is,
the public IP address is shared
>between more then one person). If it is, the voice
conversation won't be able to be
>established unless the NAT supports Universal Plug and
Play (UPnP). If she's using some type
>of router device or software to "share" internet access,
depending on the type, it may be
>possible to upgrade it to support UPnP. However, if it's
her ISP that is NATing the
>connection (quite common outside the US), there isn't
much you can do. Although MSN Messenger
>6.1 can get around some of these issues, it simply may
not work.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - MSN Messenger/Windows Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Gino" <> wrote in message
>news:035801c39c2a$a6d8ee60$...
>> I've tried using the audio conversation feature of the
>> latest MSN messenger. It works with every friend I've
>> tried it with (people from US mostly), except one.
She's
>> based in Thailand. When I try to invite her to an audio
>> conversation, she accepts, the screen says we're
>> connected, then after a couple of seconds, it says the
>> audio conversation has ben disconnected or something.
I'm
>> quite sure her mic and earphones are working though.
>>
>> Does anybody have any idea on how to fix this? Quite
>> clueless on what to do.
>>
>> Thanks!
>
>
>.
>