If your system is loaded with malware / spyware, the very first thing is to clean it up ---- before attempting Windows Update. Get this system clean first.
You are highly urged to follow the steps at
http://aumha.org/a/parasite.htm
<http://www.aumha.org/a/quickfix.htm>
http://www.elephantboycomputers.com/page2.html#Security
http://www.elephantboycomputers.com/...moving_Malware
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
{paraphrasing 'Robear' }
HijackThis utility
(
http://aumha.org/downloads/hijackthis.zip)
can be used to help you to both identify and remove any hijackware/spyware.
**Post your log to
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
or other appropriate forums for expert analysis, not here.**
Once your system is clean, if you have Windows Update issues, you must provide any Error code from your windowsupdate.log file , and which updates are at issue.
Post an *extract* from the log, but only for the very last failed session(s).
Use Notepad or Wordpad and open & look at the Windows Update log file
C:\Windows\WindowsUpdate.log or C:\WINNT\WindowsUpdate.log
Scroll down all the way. Get / copy / paste (ideally, put into a file & attach in reply back here) the set of lines for (today's ) the last session.
(If you get a message that log file is in use.... if you have Word, you can open the file by using Read-only option).
See KB 902093 How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
Also, just to get the Error from update history:
Go back to Windows Update, but then select View update history. (When you first get to website for Microsoft Update-Windows Update, look at left-hand column, under Options. Press "Review your update history".)
If this is on V6 of Windows Update, you should be able to click on that error note (the red X), and see some info.
--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----
"DAMION1000" <> wrote in message news:A98C438A-AACB-494A-A2D4-...
>I have struggled with the whole update issues since they were pushed out to
> all of us on XP. I have lost countless hours trying to fix these items that
> keep hanging up. On a previous post....someone said to go into the Control
> Panel and go to ADD/REMOVE Programs (showing updates) and REMOVE the last few
> updates. This did INDEED work....however...many programs do not work without
> the updates...such as many of the spyware removal tools and I am now LOADED
> with Spyware. I have placed a ticket for assistance...and I have emailed back
> repeatedly for help...and they keep sending me emails on I SURE DO HOPE THAT
> YOU HAVE FIXED YOUR ISSUES....and yet when I respond back the Microsoft team
> says that they have not recieved any word back from me and they wish me well.
> THIS IS TOTAL garbage. PLEASE SOMEONE-----I NEED HELP!!!!!! Thanks