Go slow & careful here.
a) Using Regedit, be sure to first make a backup copy of the registry.
Go to Sart | Run | Regedit <enter>
In Registry Editor, select My Computer (on left tree view) by clicking once,
then choose File , Export. This will begin a dialog to save a copy of the whole registry.
Give it a name. It has a .reg extension.
Then do a search for the Keys noted below and review carefully .
b) Does the pc have this key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\BackupRestore\FilesNotToBackup
and then does it have this sub-key
BITS-metadata
if yes, what is the value?
The value on my XP (and apparently on Win2000 systems) is
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\*
Post back with "how much" of the above key is present on the system in question.
--
Maurice N
MVP Windows - Shell / User
-----
the7777777 wrote:
> I have been attempting to get my father's computer to download updates
> from Microsoft's auto updater on their main site for several hours.
>
> Sadly, he still uses Windows 2000 and I have yet to find a lot of
> information on how to troubleshoot this problem on it, but that which
> the Microsoft site supplies and some various forums have been helpful
> in identifying that it is a problem with the Background Intelligent
> Transfer Service refusing to start. Whenever I attempt to start it via
> services.msc I have received the same error (service specific error
> code -2147024894).
>
> Apparently other TA users have experienced the same problem and
> resolved it by adding
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\BackupRestore\FilesNotToBackup
> to the registry. I ran regedit.exe and soon realized how little I knew
> of the program and how to add new keys properly. Now, if it were my
> computer I would have added the key as best I could, but since my
> father would not look kindly on me crashing his computer, my decision
> was to look to a higher power for help. =)
>
> If someone would be so kind as to reply with a step by step as to how
> to add the key and any strings that I would need (or supply a link to
> a page with one) it'd be much obliged.
>
> Thanks much!
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