Let us know how you make out.
I'm crossposting this reply to the WindowsUpdate newsgroup for you to get
the ball rolling.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security
Rhema2005 wrote:
> Have to find how to get to 3a) and 3b). System prohibited - was in use -
> try
> again. Will also post to "microsoft.public.windowsupdate ".
>
> Keep in touch.
>
> Peter
>
> "PA Bear" wrote:
>
>> And 3a & 3b? Any errors listed in Windowsupdate.log (or iuhist.xml)?
>>
>> Have you posted to microsoft.public.windowsupdate about the problem?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE) & Security
>>
>> Rhema2005 wrote:
>>> Did what was suggested, yet still cannot install. Same error message.
>>>
>>> Peter
>>>
>>> "PA Bear" wrote:
>>>
>>>> To assure a clean, troublefree install of anything (including Windows
>>>> Updates), your anti-virus application should be disabled and all other
>>>> running processes closed (e.g., IE, mail client, Office) before
>>>> beginning
>>>> the install.
>>>>
>>>> 1. See the "Need more help? Tell us what problem you are having"
>>>> section
>>>> of
>>>> http://support.microsoft.com/?scid=ph;en-us;6527
>>>>
>>>> 2. You cannot install some updates or programs
>>>> http://support.microsoft.com/default...b;en-us;822798
>>>>
>>>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>>>> associated with the download/install.
>>>>
>>>> How to read the Windowsupdate.log file
>>>> http://support.microsoft.com/?kbid=902093
>>>>
>>>> 3b. Compare errors to those listed here
>>>> http://inetexplorer.mvps.org/archive...date_codes.htm and/or go
>>>> to
>>>> http://windowsupdate.microsoft.com > click on Help and Support link in
>>>> left
>>>> pane > Solve problems on your own.
>>>>
>>>> 4. Windows Update-specific newsgroup:
>>>> news://msnews.microsoft.com/miÂ*cros....windowsupdate
>>>>
>>>> Archive:
>>>> http://groups-beta.google.com/group/....windowsupdate
>>>>
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE/OE) & Security
>>>>
>>>> Rhema2005 wrote:
>>>>> Running W98SE and was prompted to run Crit. Sec. Update. Did as usual,
>>>>> yet
>>>>> the Security Update for JView Profiler (KB903235) is downloaded, yet
>>>>> fails
>>>>> to install. Msg "Try install again .... Have done several times.
>>>>> Nothing.
>>>>>
>>>>> Thanks