Re: Win XP SP2 Update during shutdown process

And the update would be...?

DaveJ wrote:
> A recent automatic Windows XP update tries to apply itself during the
> shutdown process. On one of my computers, an older dual processor Intel
> system SCSI based running WinXP professional SP2, operating problem free
> before this incident, the update seems to "hang", the message that I
> should
> not switch off or unplug is still there after literally HOURS.
>
> Any suggestions as to what is going on and how to receover from this ?
>
> This update has applied successfully on all my other computers.
>
> DaveJ

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.
--
~PA Bear

DaveJ wrote:
> Wish I knew for certain as there is no real way I can see to confirm what
> it
> was (like I presume there would be if you manually selected and downloaded
> it). I suspect it may have been the IE7 security update.
>
> DaveJ
>
> "PA Bear" wrote:
>
>> And the update would be...?
>>
>> DaveJ wrote:
>>> A recent automatic Windows XP update tries to apply itself during the
>>> shutdown process. On one of my computers, an older dual processor Intel
>>> system SCSI based running WinXP professional SP2, operating problem free
>>> before this incident, the update seems to "hang", the message that I
>>> should
>>> not switch off or unplug is still there after literally HOURS.
>>>
>>> Any suggestions as to what is going on and how to receover from this ?
>>>
>>> This update has applied successfully on all my other computers.
>>>
>>> DaveJ

Many thanks. Will do some exploring per these links and see where this leads.

DaveJ

"PA Bear" wrote:

> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/?kbid=906602
>
> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/?scid=ph;en-us;6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
>
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.
>
> How to read the Windowsupdate.log file:
> http://support.microsoft.com/?kbid=902093
>
> 3b. Compare errors to those listed here:
> http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
> http://windowsupdate.microsoft.com > click on Help and Support link in left
> pane > Solve problems on your own.
> --
> ~PA Bear
>
> DaveJ wrote:
> > Wish I knew for certain as there is no real way I can see to confirm what
> > it
> > was (like I presume there would be if you manually selected and downloaded
> > it). I suspect it may have been the IE7 security update.
> >
> > DaveJ
> >
> > "PA Bear" wrote:
> >
> >> And the update would be...?
> >>
> >> DaveJ wrote:
> >>> A recent automatic Windows XP update tries to apply itself during the
> >>> shutdown process. On one of my computers, an older dual processor Intel
> >>> system SCSI based running WinXP professional SP2, operating problem free
> >>> before this incident, the update seems to "hang", the message that I
> >>> should
> >>> not switch off or unplug is still there after literally HOURS.
> >>>
> >>> Any suggestions as to what is going on and how to receover from this ?
> >>>
> >>> This update has applied successfully on all my other computers.
> >>>
> >>> DaveJ
>
>