RE: Windows 2003 SP1 - 0x80072F78

The site is correct.
http://ws03sp1.update.microsoft.com/....aspx?ln=en-us

See if this assists, even though you don't have a proxy in the office.

1. Click Start
2. Click Run
3. Type: cmd <Enter>
4. In the Command Prompt, type: proxycfg -d <Enter>
<--This will set your proxy service to direct access and clear the proxy
cache.
5. Type: proxycfg -u <Enter>
<--This will set the proxy for BITS to the same settings as Internet Explorer.
6. Type: net stop wuauserv <Enter>
7. Type: net stop bits <Enter>
8. Type: net start bits <Enter>
9. Type: net start wuauserv <Enter>

Close IE and then restart IE, try the Windows Update website again.

Courtesy Microsoft


"Bdobson" wrote:

> We updated a machine in our office to Windows 2003 SP1 and since that point
> have not been able to connect to Windows Update. There is no proxy in the
> office at all. When visiting the website we recieve:
>
> Error number: 0x80072F78
>
> Also in the error log I have seen many of these:
>
> Event ID: 8
>
> Failed auto update retrieval of third-party root list sequence number from:
> <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.
>
> The update page location seems strange at:
>
> http://ws03sp1.update.microsoft.com

I had the same issue as Bdobson: The steps listed in this post worked!

Thanks

"Taurarian" wrote:

> The site is correct.
> http://ws03sp1.update.microsoft.com/....aspx?ln=en-us
>
> See if this assists, even though you don't have a proxy in the office.
>
> 1. Click Start
> 2. Click Run
> 3. Type: cmd <Enter>
> 4. In the Command Prompt, type: proxycfg -d <Enter>
> <--This will set your proxy service to direct access and clear the proxy
> cache.
> 5. Type: proxycfg -u <Enter>
> <--This will set the proxy for BITS to the same settings as Internet Explorer.
> 6. Type: net stop wuauserv <Enter>
> 7. Type: net stop bits <Enter>
> 8. Type: net start bits <Enter>
> 9. Type: net start wuauserv <Enter>
>
> Close IE and then restart IE, try the Windows Update website again.
>
> Courtesy Microsoft
>
>
> "Bdobson" wrote:
>
> > We updated a machine in our office to Windows 2003 SP1 and since that point
> > have not been able to connect to Windows Update. There is no proxy in the
> > office at all. When visiting the website we recieve:
> >
> > Error number: 0x80072F78
> >
> > Also in the error log I have seen many of these:
> >
> > Event ID: 8
> >
> > Failed auto update retrieval of third-party root list sequence number from:
> > <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.
> >
> > The update page location seems strange at:
> >
> > http://ws03sp1.update.microsoft.com

Thanks so much for this post! I was having these same issues and thi
"fix" appeared to do the trick

--
gabew7
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