You need to work out why the update isnt working before you try installing
anything
If you manually run MSUpdate, then review updates, there will be a '?' icon
next to any failed update, clicking this may lead to an explanation
"totfit" <> wrote in message
news:...
> On Sun, 8 Nov 2009 16:24:37 +0000, tammy55
> <> wrote:
>
>>
>>
>>Am running Vista Premium (pre-installed) on my computer which was
>>purchased in June 2007. I am now thinking of updating to Windows 7 but
>>here lies the problem.
>>Have today downloaded the Windows 7 Update Advisor to check my
>>computer but when i tried running the programme it came up with the
>>following message * Windows 7 Update Advisor was unable to reach the
>>Microsoft server for compatability information. Check your internet
>>connection and try again later *.
>>Now i may not be up in the world of computer technology but can
>>anybody explain why this should happen when i can send this email from
>>my own pc via the internet?
>>Would it possibly have anything to do with the fact that the pc keeps
>>refusing to install 2 updates these being;
>>1) Service Pack 2 &
>>2) Net Framework packs 3.5
>>Also some months ago i lost the * Adjust Time/Date facility * but have
>>not missed it all that much since it is rarely used.
>>
>>Any help in resolving these issues would be greatly appreciated.
>
> What AV and Firewall are you using? You might disable these and try
> again. For sure if you are going to use vista you want SP2. I don't
> know that I would have paid full price for the upgrade from Vista to
> Win 7, but you may.
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