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Re: Windows Backup "could not find backup devices on your computer"

 
 
Jill Zoeller [MSFT]
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Posts: n/a

 
      12-01-2006
Will each of you who has hit this problem send me an email? Subtract the
"online" from my address. I would like to get some screenshots from you and
it would be easier to do this through email.



--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows Server file and storage technologies? Visit
our team blog at http://blogs.technet.com/filecab/default.aspx.



"Jeffrey Kohler" <> wrote in message
news:56919124-E914-4938-84A4-...
> I'm attempting to use the "Backup and Restore Center" to back up my
> computer.
> However, whenever I click "Back up computer" I get the following error
> message:
>
> "Windows could not find backup devices on your computer. The following
> information might explain why this problem occurred:
>
> Incorrect function. (0x80070001)
>
> Please close the backup application and try again."
>
> I do have a DVD RW drive.
>
> Any suggestions?



 
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Brian
Guest
Posts: n/a

 
      02-06-2007
Any news on this problem? I have been getting the same error.

Thanks

"Jill Zoeller [MSFT]" wrote:

> Will each of you who has hit this problem send me an email? Subtract the
> "online" from my address. I would like to get some screenshots from you and
> it would be easier to do this through email.
>
>
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows Server file and storage technologies? Visit
> our team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
>
> "Jeffrey Kohler" <> wrote in message
> news:56919124-E914-4938-84A4-...
> > I'm attempting to use the "Backup and Restore Center" to back up my
> > computer.
> > However, whenever I click "Back up computer" I get the following error
> > message:
> >
> > "Windows could not find backup devices on your computer. The following
> > information might explain why this problem occurred:
> >
> > Incorrect function. (0x80070001)
> >
> > Please close the backup application and try again."
> >
> > I do have a DVD RW drive.
> >
> > Any suggestions?

>
>
>

 
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Jill Zoeller [MSFT]
Guest
Posts: n/a

 
      02-06-2007
Yes, the problem occurs because your OEM partition is marked as Active. This
isn't a supported configuration and we're not sure how this is
happening--whether the OEM does this or if something happens during Vista
installation. Can you tell me if this was a clean install or upgrade and the
manufacturer of your computer?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.
"Brian" <> wrote in message
news:F6238E35-CD42-40A0-91BA-...
> Any news on this problem? I have been getting the same error.
>
> Thanks
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Will each of you who has hit this problem send me an email? Subtract the
>> "online" from my address. I would like to get some screenshots from you
>> and
>> it would be easier to do this through email.
>>
>>
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows Server file and storage technologies?
>> Visit
>> our team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>>
>> "Jeffrey Kohler" <> wrote in
>> message
>> news:56919124-E914-4938-84A4-...
>> > I'm attempting to use the "Backup and Restore Center" to back up my
>> > computer.
>> > However, whenever I click "Back up computer" I get the following error
>> > message:
>> >
>> > "Windows could not find backup devices on your computer. The following
>> > information might explain why this problem occurred:
>> >
>> > Incorrect function. (0x80070001)
>> >
>> > Please close the backup application and try again."
>> >
>> > I do have a DVD RW drive.
>> >
>> > Any suggestions?

>>
>>
>>



 
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Jalil
Guest
Posts: n/a

 
      02-20-2007
I have the same problem and the same error message when I try to backup using
a USB Desktop Hard Drive (IOMEGA with 500 GB capacity). My labtop is DELL
Latitude D820 which I bought recently. Originally the Labtop came with "XP
Professional" pre-installed. The vender installed Vista on top of XP, I mean
he replaces XP totally with Vista (i.e. I have one operating system only. No
XP anymore). I hope the above info will help in detecting the reason for the
problem. Please help as I need to backup my files.

"Jill Zoeller [MSFT]" wrote:

> Yes, the problem occurs because your OEM partition is marked as Active. This
> isn't a supported configuration and we're not sure how this is
> happening--whether the OEM does this or if something happens during Vista
> installation. Can you tell me if this was a clean install or upgrade and the
> manufacturer of your computer?
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
> "Brian" <> wrote in message
> news:F6238E35-CD42-40A0-91BA-...
> > Any news on this problem? I have been getting the same error.
> >
> > Thanks
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> Will each of you who has hit this problem send me an email? Subtract the
> >> "online" from my address. I would like to get some screenshots from you
> >> and
> >> it would be easier to do this through email.
> >>
> >>
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows Server file and storage technologies?
> >> Visit
> >> our team blog at http://blogs.technet.com/filecab/default.aspx.
> >>
> >>
> >>
> >> "Jeffrey Kohler" <> wrote in
> >> message
> >> news:56919124-E914-4938-84A4-...
> >> > I'm attempting to use the "Backup and Restore Center" to back up my
> >> > computer.
> >> > However, whenever I click "Back up computer" I get the following error
> >> > message:
> >> >
> >> > "Windows could not find backup devices on your computer. The following
> >> > information might explain why this problem occurred:
> >> >
> >> > Incorrect function. (0x80070001)
> >> >
> >> > Please close the backup application and try again."
> >> >
> >> > I do have a DVD RW drive.
> >> >
> >> > Any suggestions?
> >>
> >>
> >>

>
>
>

 
Reply With Quote
 
Jill Zoeller [MSFT]
Guest
Posts: n/a

 
      02-20-2007
I am including instructions below that one customer used to fix this.I have
not tried this myself so I cannot guarantee it will work.


"Head into Disk Management and set your Active Partition to your primary
Windows partition and not the EISA partition. You will then have to reboot
your PC, have your Windows Vista DVD available. Attempting to boot normally
will display the error that 'bootmgr' cannot be found. Boot to the Windows
Vista DVD and start the Recovery tool, the Recovery tool will find an error,
correct it and ask you to reboot. After rebooting you should be able to see
Windows Vista in the list of installed operating system in the Recovery
tool's OS list. Select Windows Vista and then click on the Repair Startup
item. The Recovery tool will then detect a problem with 'bootmgr' and will
reinstall it. Reboot the system and Windows Vista will start normally."

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Jalil" <> wrote in message
news:3B938092-EFBC-4028-A50C-...
>I have the same problem and the same error message when I try to backup
>using
> a USB Desktop Hard Drive (IOMEGA with 500 GB capacity). My labtop is DELL
> Latitude D820 which I bought recently. Originally the Labtop came with "XP
> Professional" pre-installed. The vender installed Vista on top of XP, I
> mean
> he replaces XP totally with Vista (i.e. I have one operating system only.
> No
> XP anymore). I hope the above info will help in detecting the reason for
> the
> problem. Please help as I need to backup my files.
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Yes, the problem occurs because your OEM partition is marked as Active.
>> This
>> isn't a supported configuration and we're not sure how this is
>> happening--whether the OEM does this or if something happens during Vista
>> installation. Can you tell me if this was a clean install or upgrade and
>> the
>> manufacturer of your computer?
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>> "Brian" <> wrote in message
>> news:F6238E35-CD42-40A0-91BA-...
>> > Any news on this problem? I have been getting the same error.
>> >
>> > Thanks
>> >
>> > "Jill Zoeller [MSFT]" wrote:
>> >
>> >> Will each of you who has hit this problem send me an email? Subtract
>> >> the
>> >> "online" from my address. I would like to get some screenshots from
>> >> you
>> >> and
>> >> it would be easier to do this through email.
>> >>
>> >>
>> >>
>> >> --
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> Want to learn more about Windows Server file and storage technologies?
>> >> Visit
>> >> our team blog at http://blogs.technet.com/filecab/default.aspx.
>> >>
>> >>
>> >>
>> >> "Jeffrey Kohler" <> wrote in
>> >> message
>> >> news:56919124-E914-4938-84A4-...
>> >> > I'm attempting to use the "Backup and Restore Center" to back up my
>> >> > computer.
>> >> > However, whenever I click "Back up computer" I get the following
>> >> > error
>> >> > message:
>> >> >
>> >> > "Windows could not find backup devices on your computer. The
>> >> > following
>> >> > information might explain why this problem occurred:
>> >> >
>> >> > Incorrect function. (0x80070001)
>> >> >
>> >> > Please close the backup application and try again."
>> >> >
>> >> > I do have a DVD RW drive.
>> >> >
>> >> > Any suggestions?
>> >>
>> >>
>> >>

>>
>>
>>


 
Reply With Quote
 
Jalil
Guest
Posts: n/a

 
      02-20-2007
Thanks Jill. It works.

"Jill Zoeller [MSFT]" wrote:

> I am including instructions below that one customer used to fix this.I have
> not tried this myself so I cannot guarantee it will work.
>
>
> "Head into Disk Management and set your Active Partition to your primary
> Windows partition and not the EISA partition. You will then have to reboot
> your PC, have your Windows Vista DVD available. Attempting to boot normally
> will display the error that 'bootmgr' cannot be found. Boot to the Windows
> Vista DVD and start the Recovery tool, the Recovery tool will find an error,
> correct it and ask you to reboot. After rebooting you should be able to see
> Windows Vista in the list of installed operating system in the Recovery
> tool's OS list. Select Windows Vista and then click on the Repair Startup
> item. The Recovery tool will then detect a problem with 'bootmgr' and will
> reinstall it. Reboot the system and Windows Vista will start normally."
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Jalil" <> wrote in message
> news:3B938092-EFBC-4028-A50C-...
> >I have the same problem and the same error message when I try to backup
> >using
> > a USB Desktop Hard Drive (IOMEGA with 500 GB capacity). My labtop is DELL
> > Latitude D820 which I bought recently. Originally the Labtop came with "XP
> > Professional" pre-installed. The vender installed Vista on top of XP, I
> > mean
> > he replaces XP totally with Vista (i.e. I have one operating system only.
> > No
> > XP anymore). I hope the above info will help in detecting the reason for
> > the
> > problem. Please help as I need to backup my files.
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> Yes, the problem occurs because your OEM partition is marked as Active.
> >> This
> >> isn't a supported configuration and we're not sure how this is
> >> happening--whether the OEM does this or if something happens during Vista
> >> installation. Can you tell me if this was a clean install or upgrade and
> >> the
> >> manufacturer of your computer?
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows file and storage technologies? Visit our
> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >> "Brian" <> wrote in message
> >> news:F6238E35-CD42-40A0-91BA-...
> >> > Any news on this problem? I have been getting the same error.
> >> >
> >> > Thanks
> >> >
> >> > "Jill Zoeller [MSFT]" wrote:
> >> >
> >> >> Will each of you who has hit this problem send me an email? Subtract
> >> >> the
> >> >> "online" from my address. I would like to get some screenshots from
> >> >> you
> >> >> and
> >> >> it would be easier to do this through email.
> >> >>
> >> >>
> >> >>
> >> >> --
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> Want to learn more about Windows Server file and storage technologies?
> >> >> Visit
> >> >> our team blog at http://blogs.technet.com/filecab/default.aspx.
> >> >>
> >> >>
> >> >>
> >> >> "Jeffrey Kohler" <> wrote in
> >> >> message
> >> >> news:56919124-E914-4938-84A4-...
> >> >> > I'm attempting to use the "Backup and Restore Center" to back up my
> >> >> > computer.
> >> >> > However, whenever I click "Back up computer" I get the following
> >> >> > error
> >> >> > message:
> >> >> >
> >> >> > "Windows could not find backup devices on your computer. The
> >> >> > following
> >> >> > information might explain why this problem occurred:
> >> >> >
> >> >> > Incorrect function. (0x80070001)
> >> >> >
> >> >> > Please close the backup application and try again."
> >> >> >
> >> >> > I do have a DVD RW drive.
> >> >> >
> >> >> > Any suggestions?
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>

 
Reply With Quote
 
Jalil
Guest
Posts: n/a

 
      02-20-2007
Thanks Jill. It works. The two errors 0x81000029 and 0x80070001 are related
to the same problem. I used the instructions from the following link to solve
the problem. Within 5 minutes everything became just perfect. The link is:
http://www.microsoft-tech.com/index.aspx?content=22
Happy Backup everybody


"Jill Zoeller [MSFT]" wrote:

> I am including instructions below that one customer used to fix this.I have
> not tried this myself so I cannot guarantee it will work.
>
>
> "Head into Disk Management and set your Active Partition to your primary
> Windows partition and not the EISA partition. You will then have to reboot
> your PC, have your Windows Vista DVD available. Attempting to boot normally
> will display the error that 'bootmgr' cannot be found. Boot to the Windows
> Vista DVD and start the Recovery tool, the Recovery tool will find an error,
> correct it and ask you to reboot. After rebooting you should be able to see
> Windows Vista in the list of installed operating system in the Recovery
> tool's OS list. Select Windows Vista and then click on the Repair Startup
> item. The Recovery tool will then detect a problem with 'bootmgr' and will
> reinstall it. Reboot the system and Windows Vista will start normally."
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Jalil" <> wrote in message
> news:3B938092-EFBC-4028-A50C-...
> >I have the same problem and the same error message when I try to backup
> >using
> > a USB Desktop Hard Drive (IOMEGA with 500 GB capacity). My labtop is DELL
> > Latitude D820 which I bought recently. Originally the Labtop came with "XP
> > Professional" pre-installed. The vender installed Vista on top of XP, I
> > mean
> > he replaces XP totally with Vista (i.e. I have one operating system only.
> > No
> > XP anymore). I hope the above info will help in detecting the reason for
> > the
> > problem. Please help as I need to backup my files.
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> Yes, the problem occurs because your OEM partition is marked as Active.
> >> This
> >> isn't a supported configuration and we're not sure how this is
> >> happening--whether the OEM does this or if something happens during Vista
> >> installation. Can you tell me if this was a clean install or upgrade and
> >> the
> >> manufacturer of your computer?
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows file and storage technologies? Visit our
> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >> "Brian" <> wrote in message
> >> news:F6238E35-CD42-40A0-91BA-...
> >> > Any news on this problem? I have been getting the same error.
> >> >
> >> > Thanks
> >> >
> >> > "Jill Zoeller [MSFT]" wrote:
> >> >
> >> >> Will each of you who has hit this problem send me an email? Subtract
> >> >> the
> >> >> "online" from my address. I would like to get some screenshots from
> >> >> you
> >> >> and
> >> >> it would be easier to do this through email.
> >> >>
> >> >>
> >> >>
> >> >> --
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> Want to learn more about Windows Server file and storage technologies?
> >> >> Visit
> >> >> our team blog at http://blogs.technet.com/filecab/default.aspx.
> >> >>
> >> >>
> >> >>
> >> >> "Jeffrey Kohler" <> wrote in
> >> >> message
> >> >> news:56919124-E914-4938-84A4-...
> >> >> > I'm attempting to use the "Backup and Restore Center" to back up my
> >> >> > computer.
> >> >> > However, whenever I click "Back up computer" I get the following
> >> >> > error
> >> >> > message:
> >> >> >
> >> >> > "Windows could not find backup devices on your computer. The
> >> >> > following
> >> >> > information might explain why this problem occurred:
> >> >> >
> >> >> > Incorrect function. (0x80070001)
> >> >> >
> >> >> > Please close the backup application and try again."
> >> >> >
> >> >> > I do have a DVD RW drive.
> >> >> >
> >> >> > Any suggestions?
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>

 
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