Re: Windows Fax and Scan and Outlook contacts

That's not a solution at all. That's the very first thing we did, and always
is. It hasn't worked for Drew.
--
Russ Valentine
[MVP-Outlook]
"SjanUK" <> wrote in message
news:...
>
> I am using Vista Ultimate (x64) and using MS Outlook 2003, I was getting
> the problem when right clicking a fax in Windows Fax and Scan (WFS).
>
> I got the solution here
> http://vista.maranciuc.com/index.php...12.msg18#msg18 now a new
> e-mail opens with the Fax attached and ready for me to add contacts from
> MS Outlook 2003.
>
>
> --
> SjanUK
> ------------------------------------------------------------------------
> SjanUK's Profile: http://forums.techarena.in/members/85654.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1136728.htm
>
> http://forums.techarena.in
>

Thread necromancy, but still useful..

I can confirm that the problem only occurs with Vista x64 and Windows
x64 (haven't tried XP x64 or Server 2003 x64 to see if their fax client
are affected yet)

A side-by-side comparison between a Windows 7 x86 virtual machine an
an x64 VM told me this much. Control Panel -> Default Programs unde
Microsoft Outlook and Windows Contacts were identical.

Regardless, Win7 x86 has no problems using Outlook Address Boo
Contacts for WF&S, but x64 does.

This also happens when using the Outlook 2010 x64 beta with Win
x64--WF&S still can't pull Outlook Contacts

--
killerb255

Somewhat odd since Outlook contacts are in the same file in either version
of win.

"killerb255" <> wrote in message
news:...
>
> Thread necromancy, but still useful...
>
> I can confirm that the problem only occurs with Vista x64 and Windows 7
> x64 (haven't tried XP x64 or Server 2003 x64 to see if their fax clients
> are affected yet).
>
> A side-by-side comparison between a Windows 7 x86 virtual machine and
> an x64 VM told me this much. Control Panel -> Default Programs under
> Microsoft Outlook and Windows Contacts were identical.
>
> Regardless, Win7 x86 has no problems using Outlook Address Book
> Contacts for WF&S, but x64 does.
>
> This also happens when using the Outlook 2010 x64 beta with Win7
> x64--WF&S still can't pull Outlook Contacts.
>
>
> --
> killerb255

Are you certain the Outlook Address Book Service was configured correctly on
the x64 machines? Since that requires the 32 bit Mail applet, it may not
have been.
You didn't quote the beginning of the thread so your post is a bit hard to
follow.
--
Russ Valentine
"killerb255" <> wrote in message
news:...
>
> Thread necromancy, but still useful...
>
> I can confirm that the problem only occurs with Vista x64 and Windows 7
> x64 (haven't tried XP x64 or Server 2003 x64 to see if their fax clients
> are affected yet).
>
> A side-by-side comparison between a Windows 7 x86 virtual machine and
> an x64 VM told me this much. Control Panel -> Default Programs under
> Microsoft Outlook and Windows Contacts were identical.
>
> Regardless, Win7 x86 has no problems using Outlook Address Book
> Contacts for WF&S, but x64 does.
>
> This also happens when using the Outlook 2010 x64 beta with Win7
> x64--WF&S still can't pull Outlook Contacts.
>
>
> --
> killerb255

Positive.

I've also confirmed that this problem even predates Vista and Outlook
2007.

I just installed a Windows XP x64 VM and Outlook 2003. I tried to use
XP x64's fax client to our SBS 2008 Fax server. I can't pull up Outlook
Address Book contacts in XP x64 either.

So, to review:

XP x86 and Outlook 2003, 2007 = works.
XP x64 and Outlook 2003 = no dice (haven't tried 2007 in XP x64 yet, but
I don't think that'll tell us anything relevant).
Vista x86 and Outlook 2003, 2007 = works.
Vista x64 and Outlook 2003, 2007 = no.
Windows 7 x86 and Outlook 2007 = works.
Windows 7 x64 and Outlook 2007 = no.
Windows 7 x64 and Outlook 2010 x64 = no.

The bottom line is that there is a problem with the Outlook Address Book
communicating with the x64 fax client in NT5 AND Windows Fax & Scan in
NT6!!! Since Outlook 2010 has this problem as well, I think it's more
of a problem with Outlook in general than processor architecture.


--
killerb255

Since you still haven't quoted the thread so we know what the actual problem
is, I'm not going to spend any time on this.
--
Russ Valentine
"killerb255" <> wrote in message
news:...
>
> Positive.
>
> I've also confirmed that this problem even predates Vista and Outlook
> 2007.
>
> I just installed a Windows XP x64 VM and Outlook 2003. I tried to use
> XP x64's fax client to our SBS 2008 Fax server. I can't pull up Outlook
> Address Book contacts in XP x64 either.
>
> So, to review:
>
> XP x86 and Outlook 2003, 2007 = works.
> XP x64 and Outlook 2003 = no dice (haven't tried 2007 in XP x64 yet, but
> I don't think that'll tell us anything relevant).
> Vista x86 and Outlook 2003, 2007 = works.
> Vista x64 and Outlook 2003, 2007 = no.
> Windows 7 x86 and Outlook 2007 = works.
> Windows 7 x64 and Outlook 2007 = no.
> Windows 7 x64 and Outlook 2010 x64 = no.
>
> The bottom line is that there is a problem with the Outlook Address Book
> communicating with the x64 fax client in NT5 AND Windows Fax & Scan in
> NT6!!! Since Outlook 2010 has this problem as well, I think it's more
> of a problem with Outlook in general than processor architecture.
>
>
> --
> killerb255

I apologize...I posted my reply to the original thread in another forum,
which, of course, is crossposted all over the place.

The best way to describe the problem is here:

http://msmvps.com/blogs/bradley/arch...-contacts.aspx

....and here:

http://social.microsoft.com/Forums/e...1-487e0c4405be



"Russ Valentine" wrote:

> Since you still haven't quoted the thread so we know what the actual problem
> is, I'm not going to spend any time on this.
> --
> Russ Valentine
> "killerb255" <> wrote in message
> news:...
> >
> > Positive.
> >
> > I've also confirmed that this problem even predates Vista and Outlook
> > 2007.
> >
> > I just installed a Windows XP x64 VM and Outlook 2003. I tried to use
> > XP x64's fax client to our SBS 2008 Fax server. I can't pull up Outlook
> > Address Book contacts in XP x64 either.
> >
> > So, to review:
> >
> > XP x86 and Outlook 2003, 2007 = works.
> > XP x64 and Outlook 2003 = no dice (haven't tried 2007 in XP x64 yet, but
> > I don't think that'll tell us anything relevant).
> > Vista x86 and Outlook 2003, 2007 = works.
> > Vista x64 and Outlook 2003, 2007 = no.
> > Windows 7 x86 and Outlook 2007 = works.
> > Windows 7 x64 and Outlook 2007 = no.
> > Windows 7 x64 and Outlook 2010 x64 = no.
> >
> > The bottom line is that there is a problem with the Outlook Address Book
> > communicating with the x64 fax client in NT5 AND Windows Fax & Scan in
> > NT6!!! Since Outlook 2010 has this problem as well, I think it's more
> > of a problem with Outlook in general than processor architecture.
> >
> >
> > --
> > killerb255
>
> .
>

Ah. I see.
Yes. I can confirm that the problem will never be fixed. Outlook stopped
supporting integration with the fax module after Outlook 2003.
--
Russ Valentine
"killerb255" <> wrote in message
news:7A11BD09-EBB8-4727-B8A7-...
>I apologize...I posted my reply to the original thread in another forum,
> which, of course, is crossposted all over the place.
>
> The best way to describe the problem is here:
>
> http://msmvps.com/blogs/bradley/arch...-contacts.aspx
>
> ...and here:
>
> http://social.microsoft.com/Forums/e...1-487e0c4405be
>
>
>
> "Russ Valentine" wrote:
>
>> Since you still haven't quoted the thread so we know what the actual
>> problem
>> is, I'm not going to spend any time on this.
>> --
>> Russ Valentine
>> "killerb255" <> wrote in message
>> news:...
>> >
>> > Positive.
>> >
>> > I've also confirmed that this problem even predates Vista and Outlook
>> > 2007.
>> >
>> > I just installed a Windows XP x64 VM and Outlook 2003. I tried to use
>> > XP x64's fax client to our SBS 2008 Fax server. I can't pull up
>> > Outlook
>> > Address Book contacts in XP x64 either.
>> >
>> > So, to review:
>> >
>> > XP x86 and Outlook 2003, 2007 = works.
>> > XP x64 and Outlook 2003 = no dice (haven't tried 2007 in XP x64 yet,
>> > but
>> > I don't think that'll tell us anything relevant).
>> > Vista x86 and Outlook 2003, 2007 = works.
>> > Vista x64 and Outlook 2003, 2007 = no.
>> > Windows 7 x86 and Outlook 2007 = works.
>> > Windows 7 x64 and Outlook 2007 = no.
>> > Windows 7 x64 and Outlook 2010 x64 = no.
>> >
>> > The bottom line is that there is a problem with the Outlook Address
>> > Book
>> > communicating with the x64 fax client in NT5 AND Windows Fax & Scan in
>> > NT6!!! Since Outlook 2010 has this problem as well, I think it's more
>> > of a problem with Outlook in general than processor architecture.
>> >
>> >
>> > --
>> > killerb255
>>
>> .
>>

If that's the official word, then it looks like we will probably have to
nudge our clients toward using Fax Mail Transport within Outlook itself if
they want Outlook Address Book integration in x64 (and not use Outlook 2010
x64, as it doesn't have Fax Mail Transport yet).

So, in a nutshell, the following fax options are available on the following
operating systems:

Legend:
1: Native NT5 fax client with Windows Address Book
2: Native NT5 fax client with Outlook 2003, 2007, x86 2010 Address Book (if
Outlook is installed)
3: Windows Fax and Scan with Windows Contacts
4: Windows Fax and Scan with Outlook 2003, 2007, x86 2010 Address Book (if
Outlook is installed)
5: Fax Mail Transport (Outlook 2003, 2007, x86 2010)

Operating Systems: Fax Options Available

Windows XP Home, Professional, Media Center, Tablet PC x86: Options 1, 2,
and 5 above
Windows XP x64: Options 1 and 5
Windows Vista Home Basic and Home Premium x86 and x64: Option 5 only
Windows Vista Business, Enterprise, Ultimate x86: Options 3, 4, and 5
Windows Vista Business, Enterprise, Ultimate x64: Options 3 and 5
Windows 7 Starter and Home Premium x86 and x64: Option 5 only
Windows 7 Professional, Enterprise, Ultimate x86: Options 3, 4, and 5
Windows 7 Professional, Enterprise, Ultimate x64: Options 3 and 5

Is that about right?

"Russ Valentine" wrote:

> Ah. I see.
> Yes. I can confirm that the problem will never be fixed. Outlook stopped
> supporting integration with the fax module after Outlook 2003.
> --
> Russ Valentine
> "killerb255" <> wrote in message
> news:7A11BD09-EBB8-4727-B8A7-...
> >I apologize...I posted my reply to the original thread in another forum,
> > which, of course, is crossposted all over the place.
> >
> > The best way to describe the problem is here:
> >
> > http://msmvps.com/blogs/bradley/arch...-contacts.aspx
> >
> > ...and here:
> >
> > http://social.microsoft.com/Forums/e...1-487e0c4405be
> >
> >
> >
> > "Russ Valentine" wrote:
> >
> >> Since you still haven't quoted the thread so we know what the actual
> >> problem
> >> is, I'm not going to spend any time on this.
> >> --
> >> Russ Valentine
> >> "killerb255" <> wrote in message
> >> news:...
> >> >
> >> > Positive.
> >> >
> >> > I've also confirmed that this problem even predates Vista and Outlook
> >> > 2007.
> >> >
> >> > I just installed a Windows XP x64 VM and Outlook 2003. I tried to use
> >> > XP x64's fax client to our SBS 2008 Fax server. I can't pull up
> >> > Outlook
> >> > Address Book contacts in XP x64 either.
> >> >
> >> > So, to review:
> >> >
> >> > XP x86 and Outlook 2003, 2007 = works.
> >> > XP x64 and Outlook 2003 = no dice (haven't tried 2007 in XP x64 yet,
> >> > but
> >> > I don't think that'll tell us anything relevant).
> >> > Vista x86 and Outlook 2003, 2007 = works.
> >> > Vista x64 and Outlook 2003, 2007 = no.
> >> > Windows 7 x86 and Outlook 2007 = works.
> >> > Windows 7 x64 and Outlook 2007 = no.
> >> > Windows 7 x64 and Outlook 2010 x64 = no.
> >> >
> >> > The bottom line is that there is a problem with the Outlook Address
> >> > Book
> >> > communicating with the x64 fax client in NT5 AND Windows Fax & Scan in
> >> > NT6!!! Since Outlook 2010 has this problem as well, I think it's more
> >> > of a problem with Outlook in general than processor architecture.
> >> >
> >> >
> >> > --
> >> > killerb255
> >>
> >> .
> >>
>
> .
>

Looks right to me. As a rule, the Fax Module will use whatever address book
service the user has selected as the default for the operating system.
Microsoft stopped any development of fax integration with Outlook 2003 and
no longer support it. Users still have the ability to add the Fax Mail
Transport on their own to Outlook if they want. It was easier to leave the
code that permits doing so than to remove it from versions after 2003.
--
Russ Valentine
"killerb255" <> wrote in message
news:425B1B1D-4BDE-4A5F-9076-...
> If that's the official word, then it looks like we will probably have to
> nudge our clients toward using Fax Mail Transport within Outlook itself if
> they want Outlook Address Book integration in x64 (and not use Outlook
> 2010
> x64, as it doesn't have Fax Mail Transport yet).
>
> So, in a nutshell, the following fax options are available on the
> following
> operating systems:
>
> Legend:
> 1: Native NT5 fax client with Windows Address Book
> 2: Native NT5 fax client with Outlook 2003, 2007, x86 2010 Address Book
> (if
> Outlook is installed)
> 3: Windows Fax and Scan with Windows Contacts
> 4: Windows Fax and Scan with Outlook 2003, 2007, x86 2010 Address Book (if
> Outlook is installed)
> 5: Fax Mail Transport (Outlook 2003, 2007, x86 2010)
>
> Operating Systems: Fax Options Available
>
> Windows XP Home, Professional, Media Center, Tablet PC x86: Options 1, 2,
> and 5 above
> Windows XP x64: Options 1 and 5
> Windows Vista Home Basic and Home Premium x86 and x64: Option 5 only
> Windows Vista Business, Enterprise, Ultimate x86: Options 3, 4, and 5
> Windows Vista Business, Enterprise, Ultimate x64: Options 3 and 5
> Windows 7 Starter and Home Premium x86 and x64: Option 5 only
> Windows 7 Professional, Enterprise, Ultimate x86: Options 3, 4, and 5
> Windows 7 Professional, Enterprise, Ultimate x64: Options 3 and 5
>
> Is that about right?
>
> "Russ Valentine" wrote:
>
>> Ah. I see.
>> Yes. I can confirm that the problem will never be fixed. Outlook stopped
>> supporting integration with the fax module after Outlook 2003.
>> --
>> Russ Valentine
>> "killerb255" <> wrote in message
>> news:7A11BD09-EBB8-4727-B8A7-...
>> >I apologize...I posted my reply to the original thread in another forum,
>> > which, of course, is crossposted all over the place.
>> >
>> > The best way to describe the problem is here:
>> >
>> > http://msmvps.com/blogs/bradley/arch...-contacts.aspx
>> >
>> > ...and here:
>> >
>> > http://social.microsoft.com/Forums/e...1-487e0c4405be
>> >
>> >
>> >
>> > "Russ Valentine" wrote:
>> >
>> >> Since you still haven't quoted the thread so we know what the actual
>> >> problem
>> >> is, I'm not going to spend any time on this.
>> >> --
>> >> Russ Valentine
>> >> "killerb255" <> wrote in message
>> >> news:...
>> >> >
>> >> > Positive.
>> >> >
>> >> > I've also confirmed that this problem even predates Vista and
>> >> > Outlook
>> >> > 2007.
>> >> >
>> >> > I just installed a Windows XP x64 VM and Outlook 2003. I tried to
>> >> > use
>> >> > XP x64's fax client to our SBS 2008 Fax server. I can't pull up
>> >> > Outlook
>> >> > Address Book contacts in XP x64 either.
>> >> >
>> >> > So, to review:
>> >> >
>> >> > XP x86 and Outlook 2003, 2007 = works.
>> >> > XP x64 and Outlook 2003 = no dice (haven't tried 2007 in XP x64 yet,
>> >> > but
>> >> > I don't think that'll tell us anything relevant).
>> >> > Vista x86 and Outlook 2003, 2007 = works.
>> >> > Vista x64 and Outlook 2003, 2007 = no.
>> >> > Windows 7 x86 and Outlook 2007 = works.
>> >> > Windows 7 x64 and Outlook 2007 = no.
>> >> > Windows 7 x64 and Outlook 2010 x64 = no.
>> >> >
>> >> > The bottom line is that there is a problem with the Outlook Address
>> >> > Book
>> >> > communicating with the x64 fax client in NT5 AND Windows Fax & Scan
>> >> > in
>> >> > NT6!!! Since Outlook 2010 has this problem as well, I think it's
>> >> > more
>> >> > of a problem with Outlook in general than processor architecture.
>> >> >
>> >> >
>> >> > --
>> >> > killerb255
>> >>
>> >> .
>> >>
>>
>> .
>>