Re: Windows has recovered from an unexpected shutdown

http://aumha.org/a/stop.php#0xfe

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Peter

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"pamela25" <> wrote in message
news...
>
> Hi I was wondering if anyone could help me with the following problem:
> Everytime I turn my laptop on the following message comes up straight
> away:
>
> ______________________________________________
> Windows has recovered from an unexpected shutdown.
>
> Problem signature:
> Problem event name: BlueScreen
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 6153
>
> Additional information about the problem:
> BCCode: fe
> BCP1: 00000008
> BCP2: 00000006
> BCP3: 00000001
> BCP4: 8c973000
>
> Os version: 6_0_6001
> Service Pack 1_0
> Product: 768_1
>
> Files that help decribe the problem:
> C:/windows/minidump/mini072110-16.dmp
> C:/users/appdata/local/temp/WER-55723-0.sysdata.xml
> C:/users/appdata/local/temp/WER-703f.tmp.version.txt
> __________________________________________________ ___
>
> Ive tried turning the laptop on in safe mode but it just switched itself
> off.
> when i try to run a scan it also turns itself off and a blue screen
> comes up with the following message:
>
> __________________________________________________ __
>
> A problem has been detected and Windows has been shut down to prevent
> damage
> to your computer.
>
> BUGCODE_USB_DRIVER
>
> It this is the first time your've seen this Stop error screen, restart
> your
> computer. If this screen appears again, follow these stesps:
>
> Check to make sure any new hardware or software is properly installed.
> If
> this is a new installation, ask your hardware or software manufacturer
> for
> any windows updates you might need.
>
> If problems conintue, disable or remove any newly installed hardware or
> software. Disable BIOS memory options such as caching or shadowing, If
> you
> need to use safe Mode to remove or disable components, restart your
> computer,
> press F8 to select Advanced Startup Options, and then select Safe Mode.
>
> Technical information:
>
> ***STOP: 0x000000FE (0x00000008, 0x00000006, 0x00000001, 8c973000)
>
>
> Collecting Data for crash dump ...
> Initializing disk for crash dump ...
> Beginning dump of physical memory.
> Dumping physical memory to disk: 100
> Physical memory dump complete.
> Contact your system admin or technical support for for further
> assistance.
> --------^^^^^------------------^^--------------
> I would be grateful for any advise that you could provide me with!
>
> Thanks
>
>
> --
> pamela25
> ------------------------------------------------------------------------
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