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Re: Windows Live Messenger Needs To Change

 
 
Scøtt Lovegrove [ScottIsAFool]
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      03-04-2006
Check out this blog entry:
http://spaces.msn.com/messengersays/...9E!10024.entry

Scøtt
Live Messenger FAQs - http://wlm.scottisafool.co.uk/

Darren Kopp wrote:
> Ok. Where is the Microsoft's Windows Live Messenger team receiving their
> information from? Is it the "MessengerSays" blog? If so, they aren't
> listening. The MessengerSays team didn't even take the time to respond to
> the feedback that was left, they talked about the new Live Expo. Why don't
> you focus on your own project, and let the Live Expo team handle themselves.
> Is it the feedback link through the ideas.live.com page? Possibly, but you
> would never know if it was. Is it this newsgroup? Hopefully.
>
> What happened? You took all of the features that people seemed to like and
> dropped 85% of them. You made the NEW, hyped up Windows Live Messenger look
> almost exactly the current MSN Messenger. Why are you trashing changes that
> obviously took time to do? Here are my complaints, and if you go read the
> MessengerSays blog, I'm not alone.
>
> The interface: Welcome to MSN Messenger 7. You killed the new look.
> Granted, the new interface does not have the bloat the the initial beta,
> which was expected to be refined. However, I did not expect you to make it
> mirror the current MSN. Also, what happened to color customization? Yes,
> you can change the window color, but it propogates to all the windows. I
> like to have individual colors based on certain contacts. I thought that was
> such a cool feature when it happened in MSN Messenger 6 (6.5?).
>
> Also, what happened to the contact features? What happened to hovering over
> the contact and a concise list of actions to take with that contact, as
> opposed to right-clicking and selecting an option, sometimes a nested options.
>
> Also, what happened to the new icons? Granted, the MSN Messenger icons are
> more descriptive, but to that extent some are not needed. The hollow glow
> icons were cool, and modifications to those to differentiate each status
> should be done via color, not little icons across the messenger guy. You
> don't need an individual icon for each status either, i don't care if they
> are at lunch or one the phone; they are away: good enoguh.
>
> Some things I like: The alerts are very small and concise, which is a nice
> feature. That is the best improvement I have seen in the update. I also
> VERY much like the feature where you can turn off the tabs. Those have been
> an eye-sore for years.
>
> Here's what I would do if I were the Windows Live Messenger team. I would
> start interacting with the community SO much more. This isn't a project
> where you want your manager running. They have good ideas, but guaranteed
> they won't think of everything that the community can. That is the point of
> a beta, to get it into the public's hands, find the bugs, incorporate the
> feedback, and release a good product. Don't release it, ignore the feedback,
> do what management wants, and then release a mediocore, but widely used
> product.
>
> Don't make this a "windows live" msn messenger. Don't make this a "windows
> 98 to windows ME" upgrade. Don't release the same old product just with a
> few tweaks. Take the example of your Vista team, or your Atlas team. They
> are very interactive with the community. They are integrating the
> suggestions, and they are doing a great job at it.
>
> Your original beta showed a lot of progrees; this beta showed a loss of
> progress. I don't care if you take the old features, and throw them into the
> new "look", the features are the best part. I wouldn't release it like that,
> since that would just be a new MSN Messneger with a few more features, but
> it's a good start. Do what Vista did: redesign completely (ok maybe not
> completely, but take a new approach). Make Windows Live Messenger different.
> Make it unique. Make it resemble the user, not the implementation.
>
> Why do I need to know that the user is offline, and therefore need to select
> mobile conversation from a list? I should double click the person, and a
> default should come up, but different applicable offline options should also
> be available in an identifiable manner, but not overbearing within the same
> window. Hey, a tab would work. Hey, there used to be something similar to
> that in the initial beta, though limited.
>
> There you go. There's my input. My purpose is not to put down, not to
> insult, but to put how I feel. Right now I feel that the beta is going in
> the wrong direction. All is not lost! React, Refocus, Redesign. And
> please, interact with the community. You are designing a product that helps
> people interact with each other, and all do it in a different way, so you're
> going to have to find a balance. If you don't, you're just going to play
> catch-up with other providers (example, VoIP).
>
> Best Regards,
> Darren Kopp
> [darrenkopp] [at] [gmail.com]
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://www.microsoft.com/communities...live.messenger

 
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