Re: Windows Mail attachments won't open after installing IE8

Use "All Programs\Windows Mail" shortcut to launch Windows mail and see if
that solves the problem.

"Eljayem" wrote:

> I too am having the same problem ever since I upgraded to IE8. Using Windows
> Mail (Ver. 6.0.6000 (Vista_rtm.061101.2205) I am unable to open Office 2007
> WORD, PPOINT and EXCEL documents ... I get the following message:
> "The file could not be found. (C:\windows\system32\filename.doc).
> Note, PSD and WMV files open without a problem.
>
> Tks for yr help.
>
> "PA Bear [MS MVP]" wrote:
>
> > Are all of them running WLMail v14.0.8064.0206, Gary?
> >
> > Is IE configured as the default browser?
> >
> > Can't open any attachments or just certain attachments? What happens when
> > they try to open one of these attachments? Are the settings in WLMail Tools
> > | Options | Security properly configured?
> >
> > Gary VanderMolen wrote:
> > > I'm starting to see a lot of complaints from Windows Mail users
> > > who are unable to open attachments after installing the new IE8 browser.
> > > I'm surprised this issue wasn't mentioned during IE8 beta testing.
> > > Does anyone have a suggested fix?
> >
> >

Confirmed twice. I don't understand why. Recreating the start menu
shortcut does not seem to be required in my two tests.
Bug report on Connect updated.
https://connect.microsoft.com/feedba...529&SiteID=470

--
Steve


"Hoss" <> wrote in message
newsF10FF9D-34D9-4636-9ADD-...
> Use "All Programs\Windows Mail" shortcut to launch Windows mail and see if
> that solves the problem.
>
> "Eljayem" wrote:
>
>> I too am having the same problem ever since I upgraded to IE8. Using
>> Windows
>> Mail (Ver. 6.0.6000 (Vista_rtm.061101.2205) I am unable to open Office
>> 2007
>> WORD, PPOINT and EXCEL documents ... I get the following message:
>> "The file could not be found. (C:\windows\system32\filename.doc).
>> Note, PSD and WMV files open without a problem.
>>
>> Tks for yr help.
>>
>> "PA Bear [MS MVP]" wrote:
>>
>> > Are all of them running WLMail v14.0.8064.0206, Gary?
>> >
>> > Is IE configured as the default browser?
>> >
>> > Can't open any attachments or just certain attachments? What happens
>> > when
>> > they try to open one of these attachments? Are the settings in WLMail
>> > Tools
>> > | Options | Security properly configured?
>> >
>> > Gary VanderMolen wrote:
>> > > I'm starting to see a lot of complaints from Windows Mail users
>> > > who are unable to open attachments after installing the new IE8
>> > > browser.
>> > > I'm surprised this issue wasn't mentioned during IE8 beta testing.
>> > > Does anyone have a suggested fix?
>> >
>> >

Follow-up reports I've seen on this method say that it does not
fix the problem for JPG and TXT attachments.

--
Gary VanderMolen, MS-MVP (Mail)


"jd" <> wrote in message news:bb93f801-3ebf-4733-8f26-...
> Hoss's suggestion above works (for me)! Amazing. Delete shortcuts
> and then recreate from start menu to fix permanently (hopefully).