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re: Windows mail help

 
 
marcie
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      07-16-2010
Receive the following message when trying to log into email acct.

Any suggestions?


Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3,
Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC91

 
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Gary VanderMolen \(MVP\)
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      07-16-2010
Go to Tools, Accounts, select that mail account, Properties, Servers.
Make sure that "Log on using Secure Password Authentication" is not enabled.

If that setting was already unchecked, which antivirus are you running?
Some of them cause problems with Windows Mail over time.
Make sure your antivirus is not configured to scan emails.

Gary VanderMolen, Microsoft MVP (Mail)


"marcie" wrote in message news:...

Receive the following message when trying to log into email acct.

Any suggestions?


Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3,
Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC91


 
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sharon
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      07-16-2010
the settings were NOT checked. I'm using Trend Micro Antivirus. It never
asked me for a sign in & password before.....why now? How do I get in?

"Gary VanderMolen (MVP)" wrote:

> Go to Tools, Accounts, select that mail account, Properties, Servers.
> Make sure that "Log on using Secure Password Authentication" is not enabled.
>
> If that setting was already unchecked, which antivirus are you running?
> Some of them cause problems with Windows Mail over time.
> Make sure your antivirus is not configured to scan emails.
>
> Gary VanderMolen, Microsoft MVP (Mail)
>
>
> "marcie" wrote in message news:...
>
> Receive the following message when trying to log into email acct.
>
> Any suggestions?
>
>
> Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3,
> Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC91
>
>
> .
>

 
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Gary VanderMolen \(MVP\)
Guest
Posts: n/a

 
      07-16-2010
Then your problem is most likely caused by your antivirus.
Trend Micro antivirus is among the top three troublemakers for Windows Mail.
First, go into its settings and disable any interaction with email, then try
Windows Mail again. If no improvement, do a trial uninstall of the antivirus.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
overly intrusive antivirus products:
http://download.live.com/wlmail

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

Gary VanderMolen, Microsoft MVP (Mail)


"sharon" wrote in message news:9FCA1154-93F2-450F-88B4-...

the settings were NOT checked. I'm using Trend Micro Antivirus. It never
asked me for a sign in & password before.....why now? How do I get in?

"Gary VanderMolen (MVP)" wrote:

> Go to Tools, Accounts, select that mail account, Properties, Servers.
> Make sure that "Log on using Secure Password Authentication" is not enabled.
>
> If that setting was already unchecked, which antivirus are you running?
> Some of them cause problems with Windows Mail over time.
> Make sure your antivirus is not configured to scan emails.
>
> Gary VanderMolen, Microsoft MVP (Mail)
>
>
> "marcie" wrote in message news:...
>
> Receive the following message when trying to log into email acct.
>
> Any suggestions?
>
>
> Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3,
> Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC91
>
>
> .
>



 
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Jim
Guest
Posts: n/a

 
      07-16-2010


"Gary VanderMolen (MVP)" wrote:

> Go to Tools, Accounts, select that mail account, Properties, Servers.
> Make sure that "Log on using Secure Password Authentication" is not enabled.
>
> If that setting was already unchecked, which antivirus are you running?
> Some of them cause problems with Windows Mail over time.
> Make sure your antivirus is not configured to scan emails.
>
> Gary VanderMolen, Microsoft MVP (Mail)
>
>
> "marcie" wrote in message news:...
>
> Receive the following message when trying to log into email acct.
>
> Any suggestions?
>
>
> Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3,
> Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC91
>
>
> .
>

 
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Jim
Guest
Posts: n/a

 
      07-16-2010
I am having the same problem and I am configured properly

"Gary VanderMolen (MVP)" wrote:

> Go to Tools, Accounts, select that mail account, Properties, Servers.
> Make sure that "Log on using Secure Password Authentication" is not enabled.
>
> If that setting was already unchecked, which antivirus are you running?
> Some of them cause problems with Windows Mail over time.
> Make sure your antivirus is not configured to scan emails.
>
> Gary VanderMolen, Microsoft MVP (Mail)
>
>
> "marcie" wrote in message news:...
>
> Receive the following message when trying to log into email acct.
>
> Any suggestions?
>
>
> Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3,
> Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC91
>
>
> .
>

 
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Gary VanderMolen \(MVP\)
Guest
Posts: n/a

 
      07-17-2010
I can't help unless I see a complete copy of your error message.
Right-click on your error message, copy, then paste it into a reply here.
There are subtle differences in error messages that aren't obvious to the untrained eye.

Gary VanderMolen, Microsoft MVP (Mail)


"Jim" wrote in message news:CE8D3B92-6C35-4587-B8DD-...

I am having the same problem and I am configured properly

"Gary VanderMolen (MVP)" wrote:

> Go to Tools, Accounts, select that mail account, Properties, Servers.
> Make sure that "Log on using Secure Password Authentication" is not enabled.
>
> If that setting was already unchecked, which antivirus are you running?
> Some of them cause problems with Windows Mail over time.
> Make sure your antivirus is not configured to scan emails.
>
> Gary VanderMolen, Microsoft MVP (Mail)
>
>
> "marcie" wrote in message news:...
>
> Receive the following message when trying to log into email acct.
>
> Any suggestions?
>
>
> Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3,
> Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC91
>
>
> .
>



 
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Birdie
Guest
Posts: n/a

 
      07-23-2010
I am trying to set up a new email address. I have duplicated exactly my
other 2 addresses properties but it won't work. When I click on send/receive
everything is fine with the first 2 email address but with the new one it
asks for username and password. It won't accept what I enter, so when I
cancel, the error I get is copied below:

Account: 'pop.embarqmail.com (2)', Server: 'pop.embarqmail.com', Protocol:
POP3, Server Response: '-ERR Invalid login or password', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Hope you can help. Thank you.
Birdie

"Gary VanderMolen (MVP)" wrote:

> I can't help unless I see a complete copy of your error message.
> Right-click on your error message, copy, then paste it into a reply here.
> There are subtle differences in error messages that aren't obvious to the untrained eye.
>
> Gary VanderMolen, Microsoft MVP (Mail)
>
>
> "Jim" wrote in message news:CE8D3B92-6C35-4587-B8DD-...
>
> I am having the same problem and I am configured properly
>
> "Gary VanderMolen (MVP)" wrote:
>
> > Go to Tools, Accounts, select that mail account, Properties, Servers.
> > Make sure that "Log on using Secure Password Authentication" is not enabled.
> >
> > If that setting was already unchecked, which antivirus are you running?
> > Some of them cause problems with Windows Mail over time.
> > Make sure your antivirus is not configured to scan emails.
> >
> > Gary VanderMolen, Microsoft MVP (Mail)
> >
> >
> > "marcie" wrote in message news:...
> >
> > Receive the following message when trying to log into email acct.
> >
> > Any suggestions?
> >
> >
> > Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3,
> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> > Error: 0x800CCC90, Error Number: 0x800CCC91
> >
> >
> > .
> >

>
>
> .
>

 
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Gary VanderMolen
Guest
Posts: n/a

 
      07-24-2010
I responded in your other thread "Can't setup new email account".
Please use only one thread per issue.

Gary VanderMolen, Microsoft MVP (Mail)


"Birdie" wrote in message news:34D7DD9C-2D45-4B22-AC53-...

I am trying to set up a new email address. I have duplicated exactly my
other 2 addresses properties but it won't work. When I click on send/receive
everything is fine with the first 2 email address but with the new one it
asks for username and password. It won't accept what I enter, so when I
cancel, the error I get is copied below:

Account: 'pop.embarqmail.com (2)', Server: 'pop.embarqmail.com', Protocol:
POP3, Server Response: '-ERR Invalid login or password', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Hope you can help. Thank you.
Birdie


 
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elie hanna
Guest
Posts: n/a

 
      08-01-2010
i have the same problem. how did u fixe it
"Birdie" <> wrote in message
news:34D7DD9C-2D45-4B22-AC53-...
>I am trying to set up a new email address. I have duplicated exactly my
> other 2 addresses properties but it won't work. When I click on
> send/receive
> everything is fine with the first 2 email address but with the new one it
> asks for username and password. It won't accept what I enter, so when I
> cancel, the error I get is copied below:
>
> Account: 'pop.embarqmail.com (2)', Server: 'pop.embarqmail.com', Protocol:
> POP3, Server Response: '-ERR Invalid login or password', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> Hope you can help. Thank you.
> Birdie
>
> "Gary VanderMolen (MVP)" wrote:
>
>> I can't help unless I see a complete copy of your error message.
>> Right-click on your error message, copy, then paste it into a reply here.
>> There are subtle differences in error messages that aren't obvious to the
>> untrained eye.
>>
>> Gary VanderMolen, Microsoft MVP (Mail)
>>
>>
>> "Jim" wrote in message
>> news:CE8D3B92-6C35-4587-B8DD-...
>>
>> I am having the same problem and I am configured properly
>>
>> "Gary VanderMolen (MVP)" wrote:
>>
>> > Go to Tools, Accounts, select that mail account, Properties, Servers.
>> > Make sure that "Log on using Secure Password Authentication" is not
>> > enabled.
>> >
>> > If that setting was already unchecked, which antivirus are you running?
>> > Some of them cause problems with Windows Mail over time.
>> > Make sure your antivirus is not configured to scan emails.
>> >
>> > Gary VanderMolen, Microsoft MVP (Mail)
>> >
>> >
>> > "marcie" wrote in message news:...
>> >
>> > Receive the following message when trying to log into email acct.
>> >
>> > Any suggestions?
>> >
>> >
>> > Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol:
>> > POP3,
>> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No,
>> > Server
>> > Error: 0x800CCC90, Error Number: 0x800CCC91
>> >
>> >
>> > .
>> >

>>
>>
>> .
>>


 
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