Norton probably corrupted the message store. See point 3 here:
www.oehelp.com/OETips.aspx#3 you probably need to completely uninstall it and then re-establish your email account as described.
To get WinMail working again, try repairing the database (see
www.oehelp.com/WMUtil/) and see if that fixes it.
steve
"Harrytu" <> wrote in message news:87215253-BC2A-4C96-9E86-...
> When trying to start windows mail, I ghet the followinmg message:
>
> Windows MaiL could not be started. The Application was unable to open
> Windows mail message store.
> Your Windows mail box is currently being used by another program, such as
> virus scanner. Close the program or wait for it to complete it's operation
> then start Windows Mail again. 0x800C0155,2
>
> Then I get the mesage:
>
> Windows Mail could not be started because MSOE,DLL could not ne initialized.
>
> I am running VBista with Norton and Norton's email scanning is disabled.
>
> Harry
>
>
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