RE windows mini dump?

HELP!!!! Im not very pc knowledegeable so please bear with me-Have had my
2.6g xp home edition for almost a year and its only been crashing for the
past 5 months or so, basically it will make a click sound exactly the same
as swithching off then shut down and re-boot of its own accord and this will
happen wether ive been working on it 5 mins or 5 hours or it will happen them
wont re-occur for weeks! and will report an error message:windows minidump
etc. the only faint ideas i have are through reading other q and a topics
which are-possible overhating,dust build up,and i havent as yet installed the
service pack 2 or could it possibly be because my hard drive is nearly full?
any ideas?-anyone?? please!!!

Hi Richard,

If you have some mini dumps you can send them to me and I'll look at
them in a debugger and see what they say. If the bugcheck is due to a bad
driver it may be necessary to use Driver Verifier to catch it. To determine
what driver is causing the problem I need you to enable driver verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft
-----

Get Secure! www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights

"Richard," <Richard,@discussions.microsoft.com> wrote in message
news:511A9E6F-055C-4411-BF96-...
> HELP!!!! Im not very pc knowledegeable so please bear with me-Have had
> my
> 2.6g xp home edition for almost a year and its only been crashing for
> the
> past 5 months or so, basically it will make a click sound exactly the
> same
> as swithching off then shut down and re-boot of its own accord and this
> will
> happen wether ive been working on it 5 mins or 5 hours or it will happen
> them
> wont re-occur for weeks! and will report an error message:windows
> minidump
> etc. the only faint ideas i have are through reading other q and a
> topics
> which are-possible overhating,dust build up,and i havent as yet installed
> the
> service pack 2 or could it possibly be because my hard drive is nearly
> full?
> any ideas?-anyone?? please!!!

Hi ya Joshua,

Thanks for getting back to me-I ran through the steps you gave me all
successfully
I changed all the settings and then shutdown and re-started,and as you said
it rebooted iteself-all well so far. I then followed the next steps through
shut down and re started again only this time it wouldn't start up? kept
rebooting itself uyntill i restarted on the last known working settings.

I dont think I did anything wrong-any ideas?

And how would i go about finding and sending you my mini dump reports?
Because evey time it crashed it said this computer has recovered from a
serious errror and a log of this error has been made.

"Joshua Smith [MSFT]" wrote:

> Hi Richard,
>
> If you have some mini dumps you can send them to me and I'll look at
> them in a debugger and see what they say. If the bugcheck is due to a bad
> driver it may be necessary to use Driver Verifier to catch it. To determine
> what driver is causing the problem I need you to enable driver verifier.
> Steps:
> 1) Windows Key + R
> 2) Type in 'verifier' and hit enter
> 3) Make sure 'Create Standard Setting' is selected and hit next
> 4) Click on 'Select all drivers installed on this computer' and hit Finish
> 5) Reboot
>
> There is a possibility that your computer will crash on reboot. If this
> occurs hit F8 when rebooting just before the windows logo screen and select
> the safe mode boot option. Follow the same steps above but on step 4 choose
> 'Select driver names from a list'; hit next; check the box next to any
> driver where the provider is not Microsoft; hit Finish; reboot.
>
> This will slow the performance of you computer a little while enabled but
> will hopefully catch the driver causing corruption. Next time you crash
> the blue screen will hopefully say something like
> "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
> corresponding minidump (by default it is at c:\windows\Minidump ) my way.
> If you have any questions or I didn't explain something well enough don't
> hesitate to e-mail me back. Good Luck,
>
>
> Joshua Smith
> OpenGL Test Lab
> Microsoft
> -----
>
> Get Secure! www.microsoft.com/security
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> "Richard," <Richard,@discussions.microsoft.com> wrote in message
> news:511A9E6F-055C-4411-BF96-...
> > HELP!!!! Im not very pc knowledegeable so please bear with me-Have had
> > my
> > 2.6g xp home edition for almost a year and its only been crashing for
> > the
> > past 5 months or so, basically it will make a click sound exactly the
> > same
> > as swithching off then shut down and re-boot of its own accord and this
> > will
> > happen wether ive been working on it 5 mins or 5 hours or it will happen
> > them
> > wont re-occur for weeks! and will report an error message:windows
> > minidump
> > etc. the only faint ideas i have are through reading other q and a
> > topics
> > which are-possible overhating,dust build up,and i havent as yet installed
> > the
> > service pack 2 or could it possibly be because my hard drive is nearly
> > full?
> > any ideas?-anyone?? please!!!
>
>
>

Hi Richard,

Is there .dmp files located in your C:\Windows\Minidump directory? If so
can you send me those? Would the machine start up in Safe Mode after
enableing Driver Verifier?

Joshua Smith
OpenGL Test Lab
Microsoft
-----

Get Secure! www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights

"Richard," <> wrote in message
news:13B53EF5-C29E-48C7-8504-...
> Hi ya Joshua,
>
> Thanks for getting back to me-I ran through the steps you gave me all
> successfully
> I changed all the settings and then shutdown and re-started,and as you
> said
> it rebooted iteself-all well so far. I then followed the next steps
> through
> shut down and re started again only this time it wouldn't start up? kept
> rebooting itself uyntill i restarted on the last known working settings.
>
> I dont think I did anything wrong-any ideas?
>
> And how would i go about finding and sending you my mini dump reports?
> Because evey time it crashed it said this computer has recovered from a
> serious errror and a log of this error has been made.
>
> "Joshua Smith [MSFT]" wrote:
>
>> Hi Richard,
>>
>> If you have some mini dumps you can send them to me and I'll look at
>> them in a debugger and see what they say. If the bugcheck is due to a bad
>> driver it may be necessary to use Driver Verifier to catch it. To
>> determine
>> what driver is causing the problem I need you to enable driver verifier.
>> Steps:
>> 1) Windows Key + R
>> 2) Type in 'verifier' and hit enter
>> 3) Make sure 'Create Standard Setting' is selected and hit next
>> 4) Click on 'Select all drivers installed on this computer' and hit
>> Finish
>> 5) Reboot
>>
>> There is a possibility that your computer will crash on reboot. If this
>> occurs hit F8 when rebooting just before the windows logo screen and
>> select
>> the safe mode boot option. Follow the same steps above but on step 4
>> choose
>> 'Select driver names from a list'; hit next; check the box next to any
>> driver where the provider is not Microsoft; hit Finish; reboot.
>>
>> This will slow the performance of you computer a little while enabled but
>> will hopefully catch the driver causing corruption. Next time you crash
>> the blue screen will hopefully say something like
>> "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
>> corresponding minidump (by default it is at c:\windows\Minidump ) my way.
>> If you have any questions or I didn't explain something well enough don't
>> hesitate to e-mail me back. Good Luck,
>>
>>
>> Joshua Smith
>> OpenGL Test Lab
>> Microsoft
>> -----
>>
>> Get Secure! www.microsoft.com/security
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights
>>
>> "Richard," <Richard,@discussions.microsoft.com> wrote in message
>> news:511A9E6F-055C-4411-BF96-...
>> > HELP!!!! Im not very pc knowledegeable so please bear with me-Have
>> > had
>> > my
>> > 2.6g xp home edition for almost a year and its only been crashing for
>> > the
>> > past 5 months or so, basically it will make a click sound exactly the
>> > same
>> > as swithching off then shut down and re-boot of its own accord and this
>> > will
>> > happen wether ive been working on it 5 mins or 5 hours or it will
>> > happen
>> > them
>> > wont re-occur for weeks! and will report an error message:windows
>> > minidump
>> > etc. the only faint ideas i have are through reading other q and a
>> > topics
>> > which are-possible overhating,dust build up,and i havent as yet
>> > installed
>> > the
>> > service pack 2 or could it possibly be because my hard drive is nearly
>> > full?
>> > any ideas?-anyone?? please!!!
>>
>>
>>

Hi Josh,

Im afraid I have no idea whats happened to the log of these errors but i
cant seem to find them now-I did put in a search for windows mini dump
directory and it didnt come back with anything.

And yeah it started ok in safe mode so I could apply the changes you asked
then
rebooted and it would only get to the screen where you could select safe
mode or normal start up etc and would crash promtly after that,and thats when
I went back to last known good configuration.



"Joshua Smith [MSFT]" wrote:

> Hi Richard,
>
> Is there .dmp files located in your C:\Windows\Minidump directory? If so
> can you send me those? Would the machine start up in Safe Mode after
> enableing Driver Verifier?
>
> Joshua Smith
> OpenGL Test Lab
> Microsoft
> -----
>
> Get Secure! www.microsoft.com/security
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> "Richard," <> wrote in message
> news:13B53EF5-C29E-48C7-8504-...
> > Hi ya Joshua,
> >
> > Thanks for getting back to me-I ran through the steps you gave me all
> > successfully
> > I changed all the settings and then shutdown and re-started,and as you
> > said
> > it rebooted iteself-all well so far. I then followed the next steps
> > through
> > shut down and re started again only this time it wouldn't start up? kept
> > rebooting itself uyntill i restarted on the last known working settings.
> >
> > I dont think I did anything wrong-any ideas?
> >
> > And how would i go about finding and sending you my mini dump reports?
> > Because evey time it crashed it said this computer has recovered from a
> > serious errror and a log of this error has been made.
> >
> > "Joshua Smith [MSFT]" wrote:
> >
> >> Hi Richard,
> >>
> >> If you have some mini dumps you can send them to me and I'll look at
> >> them in a debugger and see what they say. If the bugcheck is due to a bad
> >> driver it may be necessary to use Driver Verifier to catch it. To
> >> determine
> >> what driver is causing the problem I need you to enable driver verifier.
> >> Steps:
> >> 1) Windows Key + R
> >> 2) Type in 'verifier' and hit enter
> >> 3) Make sure 'Create Standard Setting' is selected and hit next
> >> 4) Click on 'Select all drivers installed on this computer' and hit
> >> Finish
> >> 5) Reboot
> >>
> >> There is a possibility that your computer will crash on reboot. If this
> >> occurs hit F8 when rebooting just before the windows logo screen and
> >> select
> >> the safe mode boot option. Follow the same steps above but on step 4
> >> choose
> >> 'Select driver names from a list'; hit next; check the box next to any
> >> driver where the provider is not Microsoft; hit Finish; reboot.
> >>
> >> This will slow the performance of you computer a little while enabled but
> >> will hopefully catch the driver causing corruption. Next time you crash
> >> the blue screen will hopefully say something like
> >> "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
> >> corresponding minidump (by default it is at c:\windows\Minidump ) my way.
> >> If you have any questions or I didn't explain something well enough don't
> >> hesitate to e-mail me back. Good Luck,
> >>
> >>
> >> Joshua Smith
> >> OpenGL Test Lab
> >> Microsoft
> >> -----
> >>
> >> Get Secure! www.microsoft.com/security
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights
> >>
> >> "Richard," <Richard,@discussions.microsoft.com> wrote in message
> >> news:511A9E6F-055C-4411-BF96-...
> >> > HELP!!!! Im not very pc knowledegeable so please bear with me-Have
> >> > had
> >> > my
> >> > 2.6g xp home edition for almost a year and its only been crashing for
> >> > the
> >> > past 5 months or so, basically it will make a click sound exactly the
> >> > same
> >> > as swithching off then shut down and re-boot of its own accord and this
> >> > will
> >> > happen wether ive been working on it 5 mins or 5 hours or it will
> >> > happen
> >> > them
> >> > wont re-occur for weeks! and will report an error message:windows
> >> > minidump
> >> > etc. the only faint ideas i have are through reading other q and a
> >> > topics
> >> > which are-possible overhating,dust build up,and i havent as yet
> >> > installed
> >> > the
> >> > service pack 2 or could it possibly be because my hard drive is nearly
> >> > full?
> >> > any ideas?-anyone?? please!!!
> >>
> >>
> >>
>
>
>

Hi Richard,

Can you use the System Information tool in Start -> Programs ->
Accessories -> System Tools and send me an analysis of your machine. If you
prefer to not post it here you can send it directly to me, just remove the
online portion of my email address. If you need to you can disable Driver
Verifier to do this. This will allow me to see what hardware and programs
you have installed and I might be able to spot some issues that may be the
cause.

Joshua Smith
OpenGL Test Lab
Microsoft
-----

Get Secure! www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights

"Richard," <> wrote in message
news:E343F6E6-5FD9-4706-A83D-...
> Hi Josh,
>
> Im afraid I have no idea whats happened to the log of these errors but i
> cant seem to find them now-I did put in a search for windows mini dump
> directory and it didnt come back with anything.
>
> And yeah it started ok in safe mode so I could apply the changes you asked
> then
> rebooted and it would only get to the screen where you could select safe
> mode or normal start up etc and would crash promtly after that,and thats
> when
> I went back to last known good configuration.
>
>
>
> "Joshua Smith [MSFT]" wrote:
>
>> Hi Richard,
>>
>> Is there .dmp files located in your C:\Windows\Minidump directory? If
>> so
>> can you send me those? Would the machine start up in Safe Mode after
>> enableing Driver Verifier?
>>
>> Joshua Smith
>> OpenGL Test Lab
>> Microsoft
>> -----
>>
>> Get Secure! www.microsoft.com/security
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights
>>
>> "Richard," <> wrote in message
>> news:13B53EF5-C29E-48C7-8504-...
>> > Hi ya Joshua,
>> >
>> > Thanks for getting back to me-I ran through the steps you gave me all
>> > successfully
>> > I changed all the settings and then shutdown and re-started,and as you
>> > said
>> > it rebooted iteself-all well so far. I then followed the next steps
>> > through
>> > shut down and re started again only this time it wouldn't start up?
>> > kept
>> > rebooting itself uyntill i restarted on the last known working
>> > settings.
>> >
>> > I dont think I did anything wrong-any ideas?
>> >
>> > And how would i go about finding and sending you my mini dump reports?
>> > Because evey time it crashed it said this computer has recovered from a
>> > serious errror and a log of this error has been made.
>> >
>> > "Joshua Smith [MSFT]" wrote:
>> >
>> >> Hi Richard,
>> >>
>> >> If you have some mini dumps you can send them to me and I'll look
>> >> at
>> >> them in a debugger and see what they say. If the bugcheck is due to a
>> >> bad
>> >> driver it may be necessary to use Driver Verifier to catch it. To
>> >> determine
>> >> what driver is causing the problem I need you to enable driver
>> >> verifier.
>> >> Steps:
>> >> 1) Windows Key + R
>> >> 2) Type in 'verifier' and hit enter
>> >> 3) Make sure 'Create Standard Setting' is selected and hit next
>> >> 4) Click on 'Select all drivers installed on this computer' and hit
>> >> Finish
>> >> 5) Reboot
>> >>
>> >> There is a possibility that your computer will crash on reboot. If
>> >> this
>> >> occurs hit F8 when rebooting just before the windows logo screen and
>> >> select
>> >> the safe mode boot option. Follow the same steps above but on step 4
>> >> choose
>> >> 'Select driver names from a list'; hit next; check the box next to any
>> >> driver where the provider is not Microsoft; hit Finish; reboot.
>> >>
>> >> This will slow the performance of you computer a little while enabled
>> >> but
>> >> will hopefully catch the driver causing corruption. Next time you
>> >> crash
>> >> the blue screen will hopefully say something like
>> >> "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
>> >> corresponding minidump (by default it is at c:\windows\Minidump ) my
>> >> way.
>> >> If you have any questions or I didn't explain something well enough
>> >> don't
>> >> hesitate to e-mail me back. Good Luck,
>> >>
>> >>
>> >> Joshua Smith
>> >> OpenGL Test Lab
>> >> Microsoft
>> >> -----
>> >>
>> >> Get Secure! www.microsoft.com/security
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights
>> >>
>> >> "Richard," <Richard,@discussions.microsoft.com> wrote in message
>> >> news:511A9E6F-055C-4411-BF96-...
>> >> > HELP!!!! Im not very pc knowledegeable so please bear with me-Have
>> >> > had
>> >> > my
>> >> > 2.6g xp home edition for almost a year and its only been crashing
>> >> > for
>> >> > the
>> >> > past 5 months or so, basically it will make a click sound exactly
>> >> > the
>> >> > same
>> >> > as swithching off then shut down and re-boot of its own accord and
>> >> > this
>> >> > will
>> >> > happen wether ive been working on it 5 mins or 5 hours or it will
>> >> > happen
>> >> > them
>> >> > wont re-occur for weeks! and will report an error message:windows
>> >> > minidump
>> >> > etc. the only faint ideas i have are through reading other q and a
>> >> > topics
>> >> > which are-possible overhating,dust build up,and i havent as yet
>> >> > installed
>> >> > the
>> >> > service pack 2 or could it possibly be because my hard drive is
>> >> > nearly
>> >> > full?
>> >> > any ideas?-anyone?? please!!!
>> >>
>> >>
>> >>
>>
>>
>>

Joshua,

I am running Windows XP pro and suddenly started getting the sysdata.xml and
minidump reboot problems. They first occured when running the Windows Beta
Spyware utility and then again when running the Norton's Windows Registry
Scan utility. I am at a complete loss as to how to fix this. When I run
either of these programs, it stops in the middle of the scan and simply
reboots and then displays the following error:

C:\DOCUME~1\Jon\LOCALS~1\Temp\WER08a5.dir00\Mini05 2705-01.dmp
C:\DOCUME~1\Jon\LOCALS~1\Temp\WER08a5.dir00\sysdat a.xml

Can you please help me with this?
My email is



"Joshua Smith [MSFT]" wrote:

> Hi Richard,
>
> Can you use the System Information tool in Start -> Programs ->
> Accessories -> System Tools and send me an analysis of your machine. If you
> prefer to not post it here you can send it directly to me, just remove the
> online portion of my email address. If you need to you can disable Driver
> Verifier to do this. This will allow me to see what hardware and programs
> you have installed and I might be able to spot some issues that may be the
> cause.
>
> Joshua Smith
> OpenGL Test Lab
> Microsoft
> -----
>
> Get Secure! www.microsoft.com/security
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> "Richard," <> wrote in message
> news:E343F6E6-5FD9-4706-A83D-...
> > Hi Josh,
> >
> > Im afraid I have no idea whats happened to the log of these errors but i
> > cant seem to find them now-I did put in a search for windows mini dump
> > directory and it didnt come back with anything.
> >
> > And yeah it started ok in safe mode so I could apply the changes you asked
> > then
> > rebooted and it would only get to the screen where you could select safe
> > mode or normal start up etc and would crash promtly after that,and thats
> > when
> > I went back to last known good configuration.
> >
> >
> >
> > "Joshua Smith [MSFT]" wrote:
> >
> >> Hi Richard,
> >>
> >> Is there .dmp files located in your C:\Windows\Minidump directory? If
> >> so
> >> can you send me those? Would the machine start up in Safe Mode after
> >> enableing Driver Verifier?
> >>
> >> Joshua Smith
> >> OpenGL Test Lab
> >> Microsoft
> >> -----
> >>
> >> Get Secure! www.microsoft.com/security
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights
> >>
> >> "Richard," <> wrote in message
> >> news:13B53EF5-C29E-48C7-8504-...
> >> > Hi ya Joshua,
> >> >
> >> > Thanks for getting back to me-I ran through the steps you gave me all
> >> > successfully
> >> > I changed all the settings and then shutdown and re-started,and as you
> >> > said
> >> > it rebooted iteself-all well so far. I then followed the next steps
> >> > through
> >> > shut down and re started again only this time it wouldn't start up?
> >> > kept
> >> > rebooting itself uyntill i restarted on the last known working
> >> > settings.
> >> >
> >> > I dont think I did anything wrong-any ideas?
> >> >
> >> > And how would i go about finding and sending you my mini dump reports?
> >> > Because evey time it crashed it said this computer has recovered from a
> >> > serious errror and a log of this error has been made.
> >> >
> >> > "Joshua Smith [MSFT]" wrote:
> >> >
> >> >> Hi Richard,
> >> >>
> >> >> If you have some mini dumps you can send them to me and I'll look
> >> >> at
> >> >> them in a debugger and see what they say. If the bugcheck is due to a
> >> >> bad
> >> >> driver it may be necessary to use Driver Verifier to catch it. To
> >> >> determine
> >> >> what driver is causing the problem I need you to enable driver
> >> >> verifier.
> >> >> Steps:
> >> >> 1) Windows Key + R
> >> >> 2) Type in 'verifier' and hit enter
> >> >> 3) Make sure 'Create Standard Setting' is selected and hit next
> >> >> 4) Click on 'Select all drivers installed on this computer' and hit
> >> >> Finish
> >> >> 5) Reboot
> >> >>
> >> >> There is a possibility that your computer will crash on reboot. If
> >> >> this
> >> >> occurs hit F8 when rebooting just before the windows logo screen and
> >> >> select
> >> >> the safe mode boot option. Follow the same steps above but on step 4
> >> >> choose
> >> >> 'Select driver names from a list'; hit next; check the box next to any
> >> >> driver where the provider is not Microsoft; hit Finish; reboot.
> >> >>
> >> >> This will slow the performance of you computer a little while enabled
> >> >> but
> >> >> will hopefully catch the driver causing corruption. Next time you
> >> >> crash
> >> >> the blue screen will hopefully say something like
> >> >> "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
> >> >> corresponding minidump (by default it is at c:\windows\Minidump ) my
> >> >> way.
> >> >> If you have any questions or I didn't explain something well enough
> >> >> don't
> >> >> hesitate to e-mail me back. Good Luck,
> >> >>
> >> >>
> >> >> Joshua Smith
> >> >> OpenGL Test Lab
> >> >> Microsoft
> >> >> -----
> >> >>
> >> >> Get Secure! www.microsoft.com/security
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights
> >> >>
> >> >> "Richard," <Richard,@discussions.microsoft.com> wrote in message
> >> >> news:511A9E6F-055C-4411-BF96-...
> >> >> > HELP!!!! Im not very pc knowledegeable so please bear with me-Have
> >> >> > had
> >> >> > my
> >> >> > 2.6g xp home edition for almost a year and its only been crashing
> >> >> > for
> >> >> > the
> >> >> > past 5 months or so, basically it will make a click sound exactly
> >> >> > the
> >> >> > same
> >> >> > as swithching off then shut down and re-boot of its own accord and
> >> >> > this
> >> >> > will
> >> >> > happen wether ive been working on it 5 mins or 5 hours or it will
> >> >> > happen
> >> >> > them
> >> >> > wont re-occur for weeks! and will report an error message:windows
> >> >> > minidump
> >> >> > etc. the only faint ideas i have are through reading other q and a
> >> >> > topics
> >> >> > which are-possible overhating,dust build up,and i havent as yet
> >> >> > installed
> >> >> > the
> >> >> > service pack 2 or could it possibly be because my hard drive is
> >> >> > nearly
> >> >> > full?
> >> >> > any ideas?-anyone?? please!!!
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Hi Jonathan,

I think this is the same issue I replied to you in email. If not let me
know.

Joshua Smith
OpenGL Test Lab
Microsoft
-----

Get Secure! www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights


"Jonathan_Brumfield" <> wrote in
message news:AEF81ADE-33FA-4517-8F15-...
> Joshua,
>
> I am running Windows XP pro and suddenly started getting the sysdata.xml
> and
> minidump reboot problems. They first occured when running the Windows
> Beta
> Spyware utility and then again when running the Norton's Windows Registry
> Scan utility. I am at a complete loss as to how to fix this. When I run
> either of these programs, it stops in the middle of the scan and simply
> reboots and then displays the following error:
>
> C:\DOCUME~1\Jon\LOCALS~1\Temp\WER08a5.dir00\Mini05 2705-01.dmp
> C:\DOCUME~1\Jon\LOCALS~1\Temp\WER08a5.dir00\sysdat a.xml
>
> Can you please help me with this?
> My email is
>
>
>
> "Joshua Smith [MSFT]" wrote:
>
>> Hi Richard,
>>
>> Can you use the System Information tool in Start -> Programs ->
>> Accessories -> System Tools and send me an analysis of your machine. If
>> you
>> prefer to not post it here you can send it directly to me, just remove
>> the
>> online portion of my email address. If you need to you can disable Driver
>> Verifier to do this. This will allow me to see what hardware and programs
>> you have installed and I might be able to spot some issues that may be
>> the
>> cause.
>>
>> Joshua Smith
>> OpenGL Test Lab
>> Microsoft
>> -----
>>
>> Get Secure! www.microsoft.com/security
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights
>>
>> "Richard," <> wrote in message
>> news:E343F6E6-5FD9-4706-A83D-...
>> > Hi Josh,
>> >
>> > Im afraid I have no idea whats happened to the log of these errors but
>> > i
>> > cant seem to find them now-I did put in a search for windows mini dump
>> > directory and it didnt come back with anything.
>> >
>> > And yeah it started ok in safe mode so I could apply the changes you
>> > asked
>> > then
>> > rebooted and it would only get to the screen where you could select
>> > safe
>> > mode or normal start up etc and would crash promtly after that,and
>> > thats
>> > when
>> > I went back to last known good configuration.
>> >
>> >
>> >
>> > "Joshua Smith [MSFT]" wrote:
>> >
>> >> Hi Richard,
>> >>
>> >> Is there .dmp files located in your C:\Windows\Minidump directory?
>> >> If
>> >> so
>> >> can you send me those? Would the machine start up in Safe Mode after
>> >> enableing Driver Verifier?
>> >>
>> >> Joshua Smith
>> >> OpenGL Test Lab
>> >> Microsoft
>> >> -----
>> >>
>> >> Get Secure! www.microsoft.com/security
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights
>> >>
>> >> "Richard," <> wrote in message
>> >> news:13B53EF5-C29E-48C7-8504-...
>> >> > Hi ya Joshua,
>> >> >
>> >> > Thanks for getting back to me-I ran through the steps you gave me
>> >> > all
>> >> > successfully
>> >> > I changed all the settings and then shutdown and re-started,and as
>> >> > you
>> >> > said
>> >> > it rebooted iteself-all well so far. I then followed the next steps
>> >> > through
>> >> > shut down and re started again only this time it wouldn't start up?
>> >> > kept
>> >> > rebooting itself uyntill i restarted on the last known working
>> >> > settings.
>> >> >
>> >> > I dont think I did anything wrong-any ideas?
>> >> >
>> >> > And how would i go about finding and sending you my mini dump
>> >> > reports?
>> >> > Because evey time it crashed it said this computer has recovered
>> >> > from a
>> >> > serious errror and a log of this error has been made.
>> >> >
>> >> > "Joshua Smith [MSFT]" wrote:
>> >> >
>> >> >> Hi Richard,
>> >> >>
>> >> >> If you have some mini dumps you can send them to me and I'll
>> >> >> look
>> >> >> at
>> >> >> them in a debugger and see what they say. If the bugcheck is due to
>> >> >> a
>> >> >> bad
>> >> >> driver it may be necessary to use Driver Verifier to catch it. To
>> >> >> determine
>> >> >> what driver is causing the problem I need you to enable driver
>> >> >> verifier.
>> >> >> Steps:
>> >> >> 1) Windows Key + R
>> >> >> 2) Type in 'verifier' and hit enter
>> >> >> 3) Make sure 'Create Standard Setting' is selected and hit next
>> >> >> 4) Click on 'Select all drivers installed on this computer' and hit
>> >> >> Finish
>> >> >> 5) Reboot
>> >> >>
>> >> >> There is a possibility that your computer will crash on reboot. If
>> >> >> this
>> >> >> occurs hit F8 when rebooting just before the windows logo screen
>> >> >> and
>> >> >> select
>> >> >> the safe mode boot option. Follow the same steps above but on step
>> >> >> 4
>> >> >> choose
>> >> >> 'Select driver names from a list'; hit next; check the box next to
>> >> >> any
>> >> >> driver where the provider is not Microsoft; hit Finish; reboot.
>> >> >>
>> >> >> This will slow the performance of you computer a little while
>> >> >> enabled
>> >> >> but
>> >> >> will hopefully catch the driver causing corruption. Next time you
>> >> >> crash
>> >> >> the blue screen will hopefully say something like
>> >> >> "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send
>> >> >> the
>> >> >> corresponding minidump (by default it is at c:\windows\Minidump )
>> >> >> my
>> >> >> way.
>> >> >> If you have any questions or I didn't explain something well enough
>> >> >> don't
>> >> >> hesitate to e-mail me back. Good Luck,
>> >> >>
>> >> >>
>> >> >> Joshua Smith
>> >> >> OpenGL Test Lab
>> >> >> Microsoft
>> >> >> -----
>> >> >>
>> >> >> Get Secure! www.microsoft.com/security
>> >> >>
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >> rights
>> >> >>
>> >> >> "Richard," <Richard,@discussions.microsoft.com> wrote in message
>> >> >> news:511A9E6F-055C-4411-BF96-...
>> >> >> > HELP!!!! Im not very pc knowledegeable so please bear with
>> >> >> > me-Have
>> >> >> > had
>> >> >> > my
>> >> >> > 2.6g xp home edition for almost a year and its only been
>> >> >> > crashing
>> >> >> > for
>> >> >> > the
>> >> >> > past 5 months or so, basically it will make a click sound
>> >> >> > exactly
>> >> >> > the
>> >> >> > same
>> >> >> > as swithching off then shut down and re-boot of its own accord
>> >> >> > and
>> >> >> > this
>> >> >> > will
>> >> >> > happen wether ive been working on it 5 mins or 5 hours or it will
>> >> >> > happen
>> >> >> > them
>> >> >> > wont re-occur for weeks! and will report an error
>> >> >> > message:windows
>> >> >> > minidump
>> >> >> > etc. the only faint ideas i have are through reading other q
>> >> >> > and a
>> >> >> > topics
>> >> >> > which are-possible overhating,dust build up,and i havent as yet
>> >> >> > installed
>> >> >> > the
>> >> >> > service pack 2 or could it possibly be because my hard drive is
>> >> >> > nearly
>> >> >> > full?
>> >> >> > any ideas?-anyone?? please!!!
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Do you get a similar message with your mini dump?

I have Media Center 2005 installed on my computer. It is a Gateway Desktop
Model GT5014. I'm running Windows XP 5.1.2600 Service Pack 2 with Windows XP
Media Center 2005 Edition.
When running media center I am restarted and when the computer restarts I
get a message stating "System has recovered from a serious error" then I get
a message that pops up with two files from my C: drive one is a .dir00 file
the other is a minil02506-01.dmp.
It then gives me an error signature with a group of numbers:
BCCode: 100000ea BCP1: 86eD4DA8 BCP2: 86B79F60 BCP3:F79C5CBC BCP4:00000001
OSVer: 5_1_2600 SP: 2_0 Product:256_1

I get this when running media center.

I'm not sure if upgrading to one of the roll ups would work. I don't know if
it is a virus or not. I tried every virus protection there is and nothing
comes up.

I posted this in another forum and advice was given to re-install the tuners.

Supposedly others have tried it and it doesn't work.

Please help with any ideas.

Thanks!!


"Richard," wrote:

> HELP!!!! Im not very pc knowledegeable so please bear with me-Have had my
> 2.6g xp home edition for almost a year and its only been crashing for the
> past 5 months or so, basically it will make a click sound exactly the same
> as swithching off then shut down and re-boot of its own accord and this will
> happen wether ive been working on it 5 mins or 5 hours or it will happen them
> wont re-occur for weeks! and will report an error message:windows minidump
> etc. the only faint ideas i have are through reading other q and a topics
> which are-possible overhating,dust build up,and i havent as yet installed the
> service pack 2 or could it possibly be because my hard drive is nearly full?
> any ideas?-anyone?? please!!!

Try the Windows Media Center newsgroup -
http://www.microsoft.com/communities...&lang=en&cr=US

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


h_christine wrote:

> Do you get a similar message with your mini dump?
>
> I have Media Center 2005 installed on my computer. It is a Gateway Desktop
> Model GT5014. I'm running Windows XP 5.1.2600 Service Pack 2 with Windows XP
> Media Center 2005 Edition.
> When running media center I am restarted and when the computer restarts I
> get a message stating "System has recovered from a serious error" then I get
> a message that pops up with two files from my C: drive one is a .dir00 file
> the other is a minil02506-01.dmp.
> It then gives me an error signature with a group of numbers:
> BCCode: 100000ea BCP1: 86eD4DA8 BCP2: 86B79F60 BCP3:F79C5CBC BCP4:00000001
> OSVer: 5_1_2600 SP: 2_0 Product:256_1
>
> I get this when running media center.
>
> I'm not sure if upgrading to one of the roll ups would work. I don't know if
> it is a virus or not. I tried every virus protection there is and nothing
> comes up.
>
> I posted this in another forum and advice was given to re-install the tuners.
>
> Supposedly others have tried it and it doesn't work.
>
> Please help with any ideas.
>
> Thanks!!
>
>
> "Richard," wrote:
>
>
>>HELP!!!! Im not very pc knowledegeable so please bear with me-Have had my
>>2.6g xp home edition for almost a year and its only been crashing for the
>>past 5 months or so, basically it will make a click sound exactly the same
>>as swithching off then shut down and re-boot of its own accord and this will
>>happen wether ive been working on it 5 mins or 5 hours or it will happen them
>>wont re-occur for weeks! and will report an error message:windows minidump
>>etc. the only faint ideas i have are through reading other q and a topics
>>which are-possible overhating,dust build up,and i havent as yet installed the
>>service pack 2 or could it possibly be because my hard drive is nearly full?
>> any ideas?-anyone?? please!!!