Hi
I hope Rick is watching this, I usually post on the web but I cannot log on
tonight and I need to post my progress.
I have run all of the processes at
www.elephantboycomputers.com/page 2
and have made no progress at all.
It took so long for me to get back because that is how long it takes to
complete the process.
The various scans found different minor malware but nothing significant, I
deleted or deactivated all files according to the recommendations, while I
have learned a lot it did not help with my specific problem.
Some new information, in an effort to find out what is happening I tried to
look in event viewer but got an error box
"Event Log service is unavailable. Verify that the service is available..
I went to Windows event collector and Event log services and got this error
box
"Windows could not start the Windows Log/Event collector service on local
computer" (respectively)
Error 1068: The dependency service or group failed to start.
Can you please let me know what to do from here.
regards
Daniel