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Re: windows update and ie7

 
 
PA Bear [MS MVP]
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      04-09-2008
[Crossposted to Windows Update newsgroup]

Is Vista SP1 installed yet? (Just a question, not a recommendation!) If so,
did Vista SP1 just get installed today, too?
===============================
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to reinstall the update(s). If you disable a third-party firewall, do NOT
connect to the internet without having the Windows Firewall enabled!
===============================
Otherwise, you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB947864).

!!! => If your problem relates to a Cumulative Security Update for IE, call
the above number and ask to be transferred to the Consumer IE7 queue (which
is 47830). <= !!!

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Atasha Flanagan wrote:
> this morning after windows update ran my internet explorer lost all
> history
> in the address bar and all cookies ( saved info in login sections and
> such)
> i did a system restore and it had fixed it, but alas windows update did
> its
> thig again and now i have the same problem. i am running windows vista
> home
> premium (all languages) on a dual core hp. i have never had an issue with
> vista or ie7 until today.


 
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