Check to see if the Automatic Updates service is still running:
Click Start · Control Panel, then select Performance and Maintenance and
click System. Select the Automatic Updates tab and make sure that Automatic
is selected and then click OK.
Now check to see if Automatic Updates is service is running:
Click Start · Run and type "services.msc" without the quotes and press
enter. The Services window should pop-up. Under the name column find
Automatic Updates. If it does not appear there skip over the remainder of
this paragraph, if it is double-click on it; the properties dialog should
open up. Make sure it says "Automatic" in the Startup type box and the
Service status says "Started".
If you've made any changes to this point restart your computer and see if
Windows Update is working yet. If Windows Update continues to display errors
continue on.
Register the DLL files:
Click Start · Run and type "cmd" without the quotes and press enter. Type in
the following and press return after each line:
REGSVR32 %windir%\system32\wuapi.dll
REGSVR32 %windir%\system32\wuaueng.dll
REGSVR32 %windir%\system32\atl.dll
REGSVR32 %windir%\system32\wucltui.dll
REGSVR32 %windir%\system32\wups.dll
Enter "exit" and press enter.
Check and see if Windows Update is working, if Windows Update continues not
to work please attach your WindowsUpdate.log file. To gather your
WindowsUpdate.log file select Start · Run, and then type "%windir%" and
press enter. The WindowsUpdate.log file will be located in this folder.
--
Ben B. [US]
"richwick" <> wrote in message
news:9542C6B5-2C24-432E-9EE4-...
>I am running Windows 2000 SP4 and IE 6. When I go to to the windows update
> shortcut (windowsupdate.microsoft.com) all I get is a blank page with an
> error symbol in the status bar. I am not sure when this problem started
> but
> it was recent and I would like to get it resolved.
>
> Any suggestions?
>
> Thanks
>
> Rick
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