Re: Windows Update CATALOG failures

Ron_R1 <> wrote:

> Same thing happens whether downloading single updates several at once.
> The ones that fail -- always fail.

Empty your Temporary Internet Files, then try again. Another issue might be
your ISP's web caches if they have them: nothing much you can do about them.

> My machine: Win98SE up-to-date, IE6, Zonealarm 2.6,

Disable ZoneAlarm while using Windows Update.

--
Robin Walker [MVP Networking]

"Robin Walker [MVP]" <> wrote in message
news:...
Ron_R1 <> wrote:

> Same thing happens whether downloading single updates several at once.
> The ones that fail -- always fail.

Empty your Temporary Internet Files, then try again. Another issue might be
your ISP's web caches if they have them: nothing much you can do about them.

> My machine: Win98SE up-to-date, IE6, Zonealarm 2.6,

Disable ZoneAlarm while using Windows Update.

--
Robin Walker [MVP Networking]


Tried your suggestions, no difference. Wasn't using Windows Update, per se,
but turned off Zonealarm anyway.
These should be simple file downloads just like any other download -- it's
not a Windows Update Install, just a download for future install.

Your ref to ISP "web caches." What is this? And if MY ISP is interfering,
why do my friend and my sister with different ISPs and different platforms
experience the same failures? I can't see that it has anything to do with
my ISP. More help, please.

"Robin Walker [MVP]" <> wrote in message
news:...
> Ron_R1 <> wrote:
>
>> Same thing happens whether downloading single updates several at once.
>> The ones that fail -- always fail.
>
> Empty your Temporary Internet Files, then try again. Another issue might
> be your ISP's web caches if they have them: nothing much you can do about
> them.
>
>> My machine: Win98SE up-to-date, IE6, Zonealarm 2.6,
>
> Disable ZoneAlarm while using Windows Update.
>

Robin
I can validate this problem with no firewall (except NAT router), and and
empty TIF - it's not a proxy/caching problem either, as Ron and I have the
same problem updates, and use vastly different setups and ISP's

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

Noel Paton <> wrote:

> I can validate this problem with no firewall (except NAT router), and
> and empty TIF - it's not a proxy/caching problem either, as Ron and I
> have the same problem updates, and use vastly different setups and
> ISP's

Which downloads/updates in particular consistently exhibit this problem?

[PS I have been engaged in a similar exercise in download and preservation
of Win98 and ME updates, but using a technique not involving Windows Update
Catalog. I have not had any problems so far, and I have an almost complete
set].

--
Robin Walker [MVP Networking]

"Robin Walker [MVP]" <> wrote in message
news:uBifm$...
> Noel Paton <> wrote:
>
>> I can validate this problem with no firewall (except NAT router), and
>> and empty TIF - it's not a proxy/caching problem either, as Ron and I
>> have the same problem updates, and use vastly different setups and
>> ISP's
>
> Which downloads/updates in particular consistently exhibit this problem?
>
> [PS I have been engaged in a similar exercise in download and preservation
> of Win98 and ME updates, but using a technique not involving Windows
> Update Catalog. I have not had any problems so far, and I have an almost
> complete set].
>

For ME - 290700 (kinda important one, that! <g>)
For 98 - "Windows 98 Games"
(just to give one example of each)

While the update appears to download (and can actually be found in the
TIF!), it's not properly copied to the destination path, and one has to
wonder whether the download is completed properly.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Noel Paton" <> wrote in message
news:...
>
> "Robin Walker [MVP]" <> wrote in message
> news:...
>> Ron_R1 <> wrote:
>>
>>> Same thing happens whether downloading single updates several at once.
>>> The ones that fail -- always fail.
>>
>> Empty your Temporary Internet Files, then try again. Another issue might
>> be your ISP's web caches if they have them: nothing much you can do about
>> them.
>>
>>> My machine: Win98SE up-to-date, IE6, Zonealarm 2.6,
>>
>> Disable ZoneAlarm while using Windows Update.
>>
>
> Robin
> I can validate this problem with no firewall (except NAT router), and and
> empty TIF - it's not a proxy/caching problem either, as Ron and I have the
> same problem updates, and use vastly different setups and ISP's



Noel,

Last time this issue came up nobody gave any detailed examples.
In that case it was XP trying to download for Win98.

The OP claimed vaguely

<quote>
After additional attempts, I found that a popup blocker was preventing me
from downloading.

After that, however, I still have 18 items that failed to download, even
after repeated attempts.

Any suggestions?
</quote>


I was involved in a subthread, with Michael Jennings
who apparently had even less luck with the service.

I tried downloading the first available item and was successful.

news:
Subject: Re: Windows 98 downloads
Date: Sat, 24 Jun 2006 18:27:59 -0400


Are there some particular items which are failing to download
you could cite to let others test?

At least in the case of XP it would be possible to get some
detailed diagnostics for specific problem examples.

Otherwise look for clues in both %windir%\Windows Update.log
and iuhist.xml (since the catalog is run via WUv4.)

Michael's symptom apparently was

<extract>
0x800B0004 -2146762748 TRUST E SUBJECT NOT TRUSTED
The subject is not trusted for the specified action.
</extract>

That was my decoding of the decimal value so I suspect
he found that in iuhist.xml.


FYI

Robert
---

Noel Paton <> wrote:

> For ME - 290700 (kinda important one, that! <g>)
> For 98 - "Windows 98 Games"
> (just to give one example of each)
>
> While the update appears to download (and can actually be found in the
> TIF!), it's not properly copied to the destination path, and one has
> to wonder whether the download is completed properly.

Tried the Win98 Games one and see the same outcome as you. The error
message in the log is:
Error 0x800B0004: The subject is not trusted for the specified action.
which looks like some sort of crypto problem.

Have checked the download in TIF and it is completely valid: the Digital
Signature checks out: so go ahead and use the TIF copies.

More news when I discover it - have to yield the PC to SWMBO.

--
Robin Walker [MVP Networking]

"Robin Walker [MVP]" <> wrote in message
news:Oe9%...
> Noel Paton <> wrote:
>
>> For ME - 290700 (kinda important one, that! <g>)
>> For 98 - "Windows 98 Games"
>> (just to give one example of each)
>>
>> While the update appears to download (and can actually be found in the
>> TIF!), it's not properly copied to the destination path, and one has
>> to wonder whether the download is completed properly.
>
> Tried the Win98 Games one and see the same outcome as you. The error
> message in the log is:
> Error 0x800B0004: The subject is not trusted for the specified action.
> which looks like some sort of crypto problem.
>
> Have checked the download in TIF and it is completely valid: the Digital
> Signature checks out: so go ahead and use the TIF copies.
>
> More news when I discover it - have to yield the PC to SWMBO.
>

LOL - don't have that particular bug any more!

Thanks for picking up on this, Robin - your contacts are probably better
than mine for this (I've pinged my main contact - not heard back yet)

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Robert Aldwinckle" <> wrote in message
news:%...
> "Noel Paton" <> wrote in message
> news:...
>>
>> "Robin Walker [MVP]" <> wrote in message
>> news:...
>>> Ron_R1 <> wrote:
>>>
>>>> Same thing happens whether downloading single updates several at once.
>>>> The ones that fail -- always fail.
>>>
>>> Empty your Temporary Internet Files, then try again. Another issue
>>> might
>>> be your ISP's web caches if they have them: nothing much you can do
>>> about
>>> them.
>>>
>>>> My machine: Win98SE up-to-date, IE6, Zonealarm 2.6,
>>>
>>> Disable ZoneAlarm while using Windows Update.
>>>
>>
>> Robin
>> I can validate this problem with no firewall (except NAT router), and and
>> empty TIF - it's not a proxy/caching problem either, as Ron and I have
>> the
>> same problem updates, and use vastly different setups and ISP's
>
>
>
> Noel,
>
> Last time this issue came up nobody gave any detailed examples.
> In that case it was XP trying to download for Win98.
>


If you want more affected d/ls, I can give them to you! _ I was doing a
similar excercise for ME recently, and hit the same problem.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

Robin Walker [MVP] <> wrote:
> Noel Paton <> wrote:
>
>> For ME - 290700 (kinda important one, that! <g>)
>> For 98 - "Windows 98 Games"
>> (just to give one example of each)
>>
>> While the update appears to download (and can actually be found in
>> the TIF!), it's not properly copied to the destination path, and one
>> has to wonder whether the download is completed properly.
>
> Tried the Win98 Games one and see the same outcome as you. The error
> message in the log is:
> Error 0x800B0004: The subject is not trusted for the specified action.
> which looks like some sort of crypto problem.

Amongst the updates that have failed to download correctly for me, one thing
that is in common is that they have a Digital Signature whose root CA has
expired. Others that have succeeded for me have Digital Signatures with a
root CA which is still valid.

Have you got so far as compiling a complete list of all the failing updates?
Maybe they are all like this?

--
Robin Walker [MVP Networking]