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Re: Windows Update fails after registry blowup

 
 
Maurice N ~ MVP
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      05-12-2006
Hello Gary,

Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.

Find update log named WindowsUpdate.log in C:\WINNT)
Scroll down to find last session at Windows Update

In your case, I would go very slowly at W U. I'd use "Custom" option and (at first) get the very latest I E cumulative update. Just that one, at first. Then do other sessions, to get remaining updates.

Following is only a basic first-pass checklist of settings for Internet Explorer browser, tailored for smoother entry into Windows Update.
It is NOT a cure-all !

Make sure this is not running a 3rd-part Popup-Ad remover, or any anonymizer.

1. In Internet Explorer browser > select Tools, click Internet Options, and then click
Languages....
If this box is empty, add at least one language -- your usual national
language.
If you happen to have 2 or more, move English up on this list.

2. Disengage your Discussion Bar in Internet Explorer: Click View on
main IE menu.
Point to Explorer Bar.
If "Discuss" has a check mark, click Discuss to *remove the check mark*
and clear it.
You may note, if the discussion bar is active, it would appear near the
bottom of IE window.

3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru
the list)

These are "some" of the items that I do have CHECKed (selected):
Under HTTP 1.1 settings --
Use HTTP 1.1 (ON / Selected)
+ Enable / check to use HTTP 1.1 with proxy servers **** <<----

and under Security :

Clear (un-check) the check box next to "Check for server certificate
revocation" . ( *OFF* )

Use SSL 2.0 (ON / selected)
Use SSL 3.0 (ON)

4. Internet Explorer > Tools > Internet Options > Connections Tab Click
on LAN Settings > * Uncheck* the Automatically detect settings.
Make sure _no other_ settings on this screen are enabled.

5. Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.

Look very closely at line that says:

"Require server verification (https for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).

In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --

type
http://*.download.windowsupdate.com (click Add)

http://update.microsoft.com

http://windowsupdate.microsoft.com


Click OK. Apply changes to IE browser.

--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----

"Gary Fritz" <> wrote in message news:Xns97C0B9BB13DA0fritzfriicom@216.168.3.50...
>I just had a major corruption of my registry, and I had to revert to a
> backup registry that was 8 months old. I've got my OS (Win2000Pro)
> updated, and I've updated IE back to IE6sp1. With some effort I got
> Windows Update to actually do the scanning &etc to offer updates.
>
> But all updates fail. What now?
> Gary

 
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Maurice N ~ MVP
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Posts: n/a

 
      05-13-2006
Hi Gary,

I take it BITS & Windows Update are ok now ? Post back to confirm.
--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----

"Gary Fritz" <> wrote in message news:Xns97C18DDEB1173fritzfriicom@216.168.3.50...
> "Maurice N ~ MVP" <> wrote:
>> Find update log named WindowsUpdate.log in C:\WINNT)

>
> Looks like something is wrong with the BITS service:
>
> 2006-05-12 13:18:31 828 59c DnldMgr *********** DnldMgr: New
> download job [UpdateId = {1CF34136-8DFB-46EF-A6AE-7B580F68C95D}.100]
> ***********
> 2006-05-12 13:18:31 828 59c DnldMgr FATAL: BITS service was not
> fixed up and thus CCI was not reattempted. (hr = 80040154)
> 2006-05-12 13:18:31 828 59c DnldMgr FATAL: Failed to connect to
> the BITS service; unable to start new downloads or interact with existing
> download jobs. (hr = 80040154)
> 2006-05-12 13:18:31 828 59c DnldMgr FATAL:
> DM:CAgentDownloadManager:ownloadUpdate: pDownloadJob->Init failed with
> 0x80246008.
> 2006-05-12 13:18:31 828 59c DnldMgr WARNING: Got error (hr =
> 80246008) starting update 1 in call 3. Notifying call.
> 2006-05-12 13:18:31 828 59c DnldMgr Error 0x80246008 occurred
> while downloading update; notifying dependent calls.
> 2006-05-12 13:18:31 828 59c DnldMgr WARNING: Extended error for
> reported error 80246008 = 80040154
> 2006-05-12 13:18:31 828 59c DnldMgr WARNING: Extended error for
> reported error 80246008 = 80040154
>
> I dug into the KB and found http://support.microsoft.com/kb/910337/en-us.
> This article says I should have a BITS service running, but there was no
> such service listed in my Services app. So I dug some more and found
> http://support.microsoft.com/kb/883822/en-us which told me how to
> register the DLLs to get BITS listed -- and now I'm in business again.
>
> I set the BITS service to Manual as the KB said, then started it
> manually. As long as WU starts it OK from now on, I think I'm good.
>
> Thanks for the pointer!
> Gary

 
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